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November 2023 by kayLaa Nicole
I have banked at this branch for the past 7 years has I live walking distance so this review is based on years of interactions at this location. It is in the shopping center with Albertsons chipotle subway yogurt land so it is plenty of parking.since the pandemic this location is not open for full service all the time, and that can be a problem for the people in the area sometimes when needing to speak to an actual banker. even trying to book a appointment I have found to be pointless when you show up and the bank is closed.the ATM's are in a lobby that after a certain time you do have to swipe your debt card to enter which is perfect in my opinion. there is 4 different machines which give you a short wait time.during the day they do have a security guard .
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August 2023 by Yul Nikita
The hiring manager should do their due diligence in seeing if their hired employees are a good fit for this location
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May 2023 by B B
The Mexican security guard needs an attitude adjustment. I don't know what he's problem is but he seem racist and incompetent. I was their on 04/03/23 the way he talks to people like pointed at the atmsaying use this one. I don't take demands when it's my money in the bank. If you don't want the job then quit. I won't be coming here again.
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April 2023 by Quintaya Elliott
WORST BANK EVER. IF YOU HAVE MONEY HERE I SUGGEST YOU CLOSE YOUR ACCOUNT. SUPERVISOR AND MANAGERS DON'T KNOW WHAT THEY ARE TALKING ABOUT. THEY WOULD TAKE YOUR MONEY WITHOUT GIVING IT BACK. THEY LIE IN YOUR FACE AND COVER THEIR BUTTS FOR THEIR MISTAKES. WORST BANK EVER. RUN DON'T NEVER DO BUSINESS WITH THIS BANK.
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October 2022 by The Dealer of knowledge
They have no bank tellers no reason to go here or for them to be open might as well just be an atm with a/c
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March 2022 by Mayra G.
This location is right next to the Albertsons and across from the Chipotle. Parking is available within the private lot and has many spaces. There are four ATMS inside of the building and has a card reader to access the atms inside. Make sure you use your card to open the glass doors as wallet cards (on your phone) don't work. They have cashiers but are closed on the weekends. So arms are your go too.
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March 2022 by Joel A.
I am leaving this review as a warning to all B of A customers and potential future customers. YOUR MONEY IS NOT SAFE WITH B OF A!! I had $14,580 stolen from my B of A account, out of the ATM at the Northridge location. I filed a claim with B of A, & it has now been rejected 5 times!!! I was in Maui from Oct 7th. 2021 until Jan. 24th 2022. Between Oct. 7th & Oct. 21st, someone withdrew $14,580 out of this branches ATM, despite the fact that I was 2,500 miles away, in Maui...and so was my debit card. I provided the bank with my boarding pass, credit union statement from the time-frame this fraud took place, and all sorts of other info to prove I was 2,500 miles away while this occurred....and it's still being denied?!?!?! Clearly someone had a skimmer on their ATM machine & stole all my info, made a copy of my debit card, and withdrew all my $. I wouldn't be surprised if a bank employee was in on this scheme either, considering how absolutely useless the employees have been in helping me. They're very clearly hiding something & don't want to get caught. Not 1 fraud alert. Not 1 notification. Nothing???? Now the bank has repeatedly denied my claim, so my only option is to absolutely obliterate B of A via every avenue possible (social media, news outlets, etc.). I have also contacted a lawyer, so I will be coming for B of A in court, for far more than the $14,580 that has been stolen from me. Bank of America are a bunch of criminals & frauds, and if you choose to bank with them, be prepared to regret your decision. You'd be better off going to any other bank that isn't a B of A. This wouldn't happen at any other bank except a B of A, because B of A is basically a criminal organization that is getting away with fraud, amongst a slew of other things. Their claim department is living in the 90's. They only receive your info via fax or if you mail them q letter...no emails, no phone calls, NOTHING! HOW IS THA POSSIBLE?!?!? I've spoken with the claim department call center who literally tells me "That's the way we do it. We don't even speak with the people who work on the claims." -- What this tells me is that B of A absolutely does not care about it's customers, nor making things right should something happen to you like it did me. They are q despicable group of cowards who need to be taught a very very valuable lesson, and I plan on doing that, in court. Bank of America, you should be absolutely disgusted and ashamed with yourselves! You have no integrity or honor & every location deserves to be shut down immediately!!! I will bo posting a similar review on every single B of A location across the United States to make sure everyone knows not to do business with B of A. They have gone as far as trying to have my reviews removed, but I will not stop until they have to answer for what they've done. If you're a B of A customer, you should pull all of your money out immediately and go to Chase, a credit union, any banking institution that is not Bank of America. If you're considering using B of A, don't...Do yourself a favor and go ANYWHERE else.
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March 2022 by Jacob Miller
This is the worst BofA I've ever been to. They arbitrarily change their hours frequently, often closing or truncating their hours from those posted on the door. When they are open, they're inadequately staffed, with extremely long lines and a lack of personnel who can do any sort of complex transactions. I tried to set up a wire transfer here (on one of the rare occasions they were actually open), and was told that they needed "a banker" to do this, and there wouldn't be one here for two weeks. A banker. AT A BANK. They said this casually, as if it actually made any sort of sense.
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January 2022 by Lupe Torres
It's the worst Bank of American I've ever been too
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January 2022 by Mulugeta Gebrehiwot
They don’t care about ppl time,lazy it takes forever
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September 2021 by honey rivera
Just close this location at this point!
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June 2021 by Clayton Williams
I find the staff went out of their way to help me and was very politeI am happy to have started my account there . Thank you staff.
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March 2021 by Christian L.
This woman is the worst person I need to cash a check and only because she didn't feel like doing it she didn't do it and now I can't pay my guys because of her fake blond
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November 2020 by Kaylah B.
This BofA is TERRIBLE!! Went for a replacement card on Thursday and was told I would have to wait all day and there were no appointments for that day and the following day . I left and looked online and in fact there were Plenty Of open appointments for the next day . Went back on Friday for my scheduled appointment and JOE gave me the worst experience ever . He was extremely rude and did not even know that his location gave temporary cards . He then got even more rude and kept asking why would I need a physical card instead of a digital one. Sir that is none of your business! He then proceeded to say that he did not see my appointment in the system when another employee had already confirmed my appointment when I walked in and I showed him my confirmation via email. Thank you to the nice banker that ended up helping me in the end . And to JOE ... F You !!
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May 2020 by TJ J
The branch manager is a racist!
