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June 2024 by wilson q
10 people in line at 2:45 PM on a Monday with only one teller. Unacceptable!
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March 2024 by Sinsi Olma
The worst bank ever!!!
Somehow I got free time from work and scheduled an appointment. I came earlier and was waiting for it. But later nobody could help me. A lady said to me just that I have to wait 45-60 mins more!!! Why????
I could not wait anymore because I can not lose my job and I could not solve my issues
Worst bank e v e r .
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February 2024 by Franco Pane
Excellent service by Michael. Fast and efficient.
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November 2023 by Viktor Zharenikov
очень приятное отношение, мне всё понравилось) рекомендую это отделение, справедливо ставлю все 5 звезд! они этого заслуживают. рекомендую это место своим друзьям
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October 2023 by Veronika B.
One window open on a Friday afternoon with a huge line and two employees with iPads navigating traffic solely , telling people to wait in line .... Get it together
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August 2023 by roberto reyes
Amazing customer service I received today by the representative Bryan Jaimes. He assisted me with my credit card restrictions. I always recommend having an appointment for fast and easy experience. Thank you Bryan I appreciate you.
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July 2023 by Anthony Michael G.
Service was lackluster to say the least. If it wasn't for the lady who helped me quickly it would have been a 1 star. 10 people in line 1 teller, and as the 2nd teller is brought back the Armenian worker allowed 2 Armenian men to cut the rest of the line. And they took forever. I didn't know Bank of America allowed to play favorites based on nationality.
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July 2023 by andz CanlaS
Poor customer service about 1pm I just need to deposit a check. Only 2 teller and the line is very long up to the exit doors. Manager does not care about it put extra tellers. Iit my bad decision to go on this branch. Never again to go on this branch. It took me a hour to do this
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June 2023 by Emily Vargas
Be prepared to wait over an hour. Never any tellers. There is always one teller.
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May 2023 by Dmitrii Podbereznyi
My appointment took place on time! They helped me open a new account. Everything was professional and fast! Thanks!
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March 2023 by Мария
We opened new bank accounts, specialists was very friendly, and the quality of consultation was really high
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March 2023 by Mousas Kawthrani
Bad customer service no one wants to work and there is 20 working go to another bank instead of waiting an hour here
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December 2022 by Bill Markis
Poor customer service.They wanted to chare me $8 for cashing a check, even though I have a BofA credit card.Sossy refused to call the issuer to verify it was a legitimate check, and just asked me to go away.I will never open bring my business to them!
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December 2022 by Kimberly Wagenmakers
My elderly mother lost her keys to safe which she pays for . It's been since 2003. The manager is suppose to have the vault drilled open but never calls my mom back to scedule. I been calling for my mom everyday for 9 days and they just keep saying to busy . I told them use a different locksmith and they said no . I would definitely not recommend this branch. Luckily I live in San Diego where they actually care about customers. I'm gonna recommend my mom closes all accounts here!!! All there reviews are horrible yet they don't hire people who take customer service serious.
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August 2022 by Michael Kassner
will not pick up the phone
