The assistant manager Carmen is amazing. Assisted me with a very problematic banking issue and went out of her way to make sure that I understood the complexities and risks. Really appreciate her and will be going back to this BOA in the future.
February 2024
Maria Vega, a trouble shooter, solved our problem in minutes! As non-residents, it's difficult to solve bank issues from abroad. Our first task this morning, was to visit the BoA and in 10 minutes, María worked her magic, making our life incredibly better for my husband and I. Best BoA, Santa Monica!
November 2023
I went an hour ago, at 3pm on a Saturday. Very thankful this location is open Saturdays. There were three tellers. I waited for less than ten minutes and got as many quarters for laundry as i wanted! I was very pleased. YMMV -- I've been here other Saturdays and not been able to get any, have a $10 limit, etc.
