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July 2024 by Mirage Kothari
Beware! Faulty ATM Will Wreck Your Day
I had the misfortune of encountering the ATM from hell tonight, and let me tell you, it was an absolute nightmare. This infernal machine not only devoured my debit card like a hungry beast but also refused to spit it back out. Picture this: you're standing there, trying to withdraw your hard-earned cash, and suddenly, BAM! Your card is gone, swallowed into the abyss of this malfunctioning piece of junk.
But wait, it gets better. After realizing my card was stuck, I had to call customer service, enduring a torturous wait on hold, no one would pick up.
How many people walked away frustrated and empty-handed before I stumbled upon this revelation? It's like they want you to waste your time and patience on their broken machine.
Spare yourself the agony and find a more reliable way to access your cash.
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April 2024 by Alex Kora
I have my safe box here for 3 years. Every time I visit this financial center I feel welcomed. People who work here are friendly, polite and always happy to help. I can't say anything bad about this bank branch.
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January 2024 by Hi! :D
Nice service
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November 2023 by C Mathews
The single worst Bank of America I’ve ever dealt with. Save yourself the hassle and go to the sunset location. The manager and staff here are completely braindead and treat their business clients like complete trash.
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October 2023 by Randal J.
I'm frequently locked out of online banking, their website provides no help to get back in, and their office hours are closed when I need help.
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October 2023 by Jason B.
Ok, today is Thursday 10/19/2023. I came to this location to use the ATM and noticed that there was another parking attendant. It turned out that yesterday (Wednesday) the bank manager Jeff contributed or helped one of Boa's inadequate "clients" to fire the previous guy who had worked at this parking lot for a couple of months. I personally knew this guy, very kind and well-mannered. Always respected and many know him. I won't believe what that girl said to the manager. But I know that that guy would never fight or argue with such an inadequate girl who lied all the time and violated human rights. Complain to the manager and say that she is a bank client. Fake crying and telling bs! What about the fact that that guy is also a BoA client? I think it's a civil case.. That manager could have ignored that crazy girl and minded his own business and everyone just followed the parking regulations and rules. They're for reasons! But the manager wrote a letter to the company where this guy worked and long story short, they fired the guy.. What a shame dude. He didn't even talk to the guy, but the guy was just following the rules and making sure there were no violators in the parking lot. Here is an example that in this country they act unfairly and do not respect immigrants - this is normal. And the guy was left without work. But he is also a bank client. He did everything according to the rules. What's the problem with these people?! Breaking rules is normal? Taking side of crazy girl? The guy is also a BoAs customer! A hard worker and nice guy and this is so unfair! Who's gonna stand up for him?! There are cameras there and I think in court he can prove that he was right! By the way this location sucks, look at the reviews and go to Google maps and u will see more negative comments! And I personally did not like dealing with this "manager Jeff" cause he's not a professional. I give my vote to the guy who worked there! #justice
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September 2023 by Michael Chen
While many Bank of America financial centers lack either sufficient management or proper customer assistance, the BofA Larchmont location does a great job of assisting customers in need of financial help with an associate. Joseph ensures on providing an informative, transparent experience to the typical customer who might not know much about finance & investing (like me).
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May 2023 by Nønya Beezknesz
The WORST!!!!No one answers the phone!I emailed and NO RESPONSE.What kind of bank are you running???
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April 2023 by Jay Lgoog
Why is this placed locked? Can't even enter
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March 2023 by Sarina Fetters
This is a really good branch. The employees are always helpful and I am always able to get in and out quickly! Great bank & Great Branch!
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December 2022 by Mandy Huang
Set up a new account with the help of Kimberly. She was super insightful, patient, understanding and just an all round super star! Im very pleased with my experience at this branch, keep up the great work!
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July 2022 by Jennifer Lee
I went there yesterday, July 11, 2022 but it was closed without any notice.Why? At least they should have post a sign saying they are temporary closed.
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June 2022 by Patrick L.
I deposited a check they gave me the Terms! hours later I got email stating that Bank of America will be holding my check for 15 days! terrible service, racist tellers, racist corporate offices!
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June 2022 by Stephanie C.
The worst bank. Slow staff and extremely rude only one or two windows open and helping a customer out every 20 mins they had the line backed up and despite the only bank being open in the area, they don't accommodate customer nor want to help.
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May 2022 by Dustin Penn
Why aren't you open?? Constantly closed during weekdays for what reason???
