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March 2024 by Mary Jane Smith
Horrible manager
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February 2024 by edwuin Aquino
Excellent ?
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February 2024 by Guillermo Reyes
Very busy eventually used ATM in bank. Busy time of the morning had 5 windows opened
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November 2023 by jeff kim
This facility never takes incoming calls, and makes customers constantly come back for the signature guaranteed. I files all documents over a month ago, and never contacts me if there were any missing information.
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October 2023 by OAXBOY LA
I brought some coins to change and the staff at how much arrogant!! Lazy!!!$&@“:)$
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October 2023 by Celso Giron
My wife try to close her savings. Assistance manager tell us her account was put on un active temporary. That was not true. We call to BOA service center they tell her never her account is unactive .she lie to us.
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September 2023 by Allie Liles
Consistently one of the slowest bank centers I’ve ever been to. My office is right down the street, and there is always a long line to talk to a teller for regular bank customers. I come here to deposit checks for my work & I wait in the business line, but it is a disaster. Will not ever come back here when I have a choice to go somewhere else
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July 2023 by Chrystine Garner
My card was skimmed at one of the ATMs at this location. The one closest to the front doors.Luckily my institution (different bank) flagged it and the thief got zero but I'd be wary of using the ATM machines here. A fraudulent card was created and 3 withdrawal attempts occurred within a 3 hr window.Stay vigilant my friends.
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May 2023 by Cara Fuqua
I love coming to this branch, all the bankers here are really kind and helpful. When you go, ask for Tony! He has excellent customer service skills and is incredibly accommodating.
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April 2023 by Cheng
Thanks to Sir Caesar for assisting me. Very accommodating, helpful and informative. God bless you Sir ??
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March 2023 by Stephanie T.
Brought a check from this institution to cash. I don't have an account here but the attorney who wrote the check does. Ani was the most rude unprofessional manager I've ever dealt with. She let me know despite the check being written from here she couldn't cash it. When I asked why. She said it was because it exceeded the limit and asked I got back to my attorney to get the check broken into smaller sums. When I asked her what sun would work, she said she didn't know and couldn't help me ??? So I asked to open an account so I could cash myCheck (from a trust account that clearly isn't fraud) from BOA she literally told me she had no idea how she could help yelled at me handed me her card after asking over 5 times for it and walked away. THIS IS THE WORST BANK EVER!!!! Do notCome here !!!! ANI IS A RACIST!!! She called me a stupid Spick and went and hid in the back.
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March 2023 by DIANE CONROY
I love this bank.Friendly, helpful customer service. And if there is a line , it goes quick.I'm glad I bank here?
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January 2023 by Ivan Zuev
The manager William was very kind and helpful. He helped my wife and I open bank accounts and credit cards. It only took half an hour. Even though we didn't have an appointment. ??
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December 2022 by Tom Tetrick
Update:They reached out to me and like expected could not help me with my issue which was their mistake to begin with. The one star review will stay and I am deeply dissatisfied with the customer service as a long time customer.I opened up a new cash rewards card and my credit limit from my travel rewards did not transfer due to a BofA online associate mistake. I have spent months trying to fix. They cannot do anything. I now have a lower credit limit than when I started. I am appalled by the abysmal customer service Bank of America provides. As a loyal customer for 15 years I will be making the decision to switch banks. Disgusting how little they care about you.
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December 2022 by Greycat -
3 days could not solve my problem. in another department it was solved in half an hour
