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October 2023 by Roxy Martinez
This is the worst branch on this side of town! Usually only one teller open, you wait in line longer than 25min. Managers attitude is horrible too. It almost feels like you are at a bad doctors appointment and not a BANK!
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April 2023 by Jorge Salinas
(Translated by Google) I give it 4 stars because today on my visit to ATM 1 I did not have money to make cash withdrawals(Original)Le doy 4 estrellas ya k hoy en mi visita al cajero 1 no contaba con dinero para aser retitos en efectivos
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November 2022 by Ray M.
I did not feel comfortable taking photos inside of a bank for obvious reasons BUT this bank is five star in my book solely for the employees. Employees jet are EXTREMELY friendly, professional, and make you feel as though they truly appreciate your business. Bank is always clean and very well organized.
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March 2022 by Joel A.
I am leaving this review as a warning to all B of A customers and potential future customers. YOUR MONEY IS NOT SAFE WITH B OF A!! I had $14,580 stolen from my B of A account, out of the ATM at the Northridge location. I filed a claim with B of A, & it has now been rejected 5 times!!! I was in Maui from Oct 7th. 2021 until Jan. 24th 2022. Between Oct. 7th & Oct. 21st, someone withdrew $14,580 out of this branches ATM, despite the fact that I was 2,500 miles away, in Maui...and so was my debit card. I provided the bank with my boarding pass, credit union statement from the time-frame this fraud took place, and all sorts of other info to prove I was 2,500 miles away while this occurred....and it's still being denied?!?!?! Clearly someone had a skimmer on their ATM machine & stole all my info, made a copy of my debit card, and withdrew all my $. I wouldn't be surprised if a bank employee was in on this scheme either, considering how absolutely useless the employees have been in helping me. They're very clearly hiding something & don't want to get caught. Not 1 fraud alert. Not 1 notification. Nothing???? Now the bank has repeatedly denied my claim, so my only option is to absolutely obliterate B of A via every avenue possible (social media, news outlets, etc.). I have also contacted a lawyer, so I will be coming for B of A in court, for far more than the $14,580 that has been stolen from me. Bank of America are a bunch of criminals & frauds, and if you choose to bank with them, be prepared to regret your decision. You'd be better off going to any other bank that isn't a B of A. This wouldn't happen at any other bank except a B of A, because B of A is basically a criminal organization that is getting away with fraud, amongst a slew of other things. Their claim department is living in the 90's. They only receive your info via fax or if you mail them q letter...no emails, no phone calls, NOTHING! HOW IS THA POSSIBLE?!?!? I've spoken with the claim department call center who literally tells me "That's the way we do it. We don't even speak with the people who work on the claims." -- What this tells me is that B of A absolutely does not care about it's customers, nor making things right should something happen to you like it did me. They are q despicable group of cowards who need to be taught a very very valuable lesson, and I plan on doing that, in court. Bank of America, you should be absolutely disgusted and ashamed with yourselves! You have no integrity or honor & every location deserves to be shut down immediately!!! I will bo posting a similar review on every single B of A location across the United States to make sure everyone knows not to do business with B of A. They have gone as far as trying to have my reviews removed, but I will not stop until they have to answer for what they've done.
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June 2021 by Victor M.
One star is generous to this place, tellers here can not seem to give you any information as to any issue you are going through in regards to your account. Its funny because as i was being told i couldn't cash my check many other people were being told the same news. What a coincidence.. If you don't open an account with them or have one they DO NOT WANT TO DEAL WITH YOU. Stay away. Very sad i received better treatment at another City's bank other than my local neighborhood's bank. Disappointed is an understatement.
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July 2020 by Alejandra M.
This d*** a** bank... closes at 4pm on WORK DAYS. That makes no sense. How are people supposed to withdrawl money and not get mugged in East LA. This bank can accommodate whem someone needs to withdraw large sums because if you get mugged with your money at and ATM, i can 10000% guarantee they're not gonna be responsible. Honestly, close at 6 like usual. Its an actual essential business and they're being little weenies and closing early. I don't see anyone else closing early. Post office, groceries, or clinics. GET IT TOGETHER BANK OF AMERICA
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February 2020 by Athalia C.
Worst Bank of America I've been to, I run a small business and this is the third time I come in here make line in the business line and people in the regular line that got there after me get helped first. I don't expect to be helps before everyone but I do think they should fit someone from the business line ever 2/3 people from a the regular line. I brought myself to put a review because I do consider they have awful service and I hope that management knows how we costumers feel. I wasn't surprised when I came in here and saw everyone has something negative to say. Smh
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February 2020 by Heaven S.
Worst f****** bank they are USELESS the workers here clearly hate their jobs I'm always having issues with this bank
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January 2020 by Esteban M.
This is the worst bank of America i have been to, pretentious employees followed with long lines, i like back of America but the tellers are slow and thier English is below B of A standards.
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November 2019 by O P.
I hate coming to this BoA. Lines always move so slow and there's always assholes that cut in line. Would avoid and go somewhere else instead.
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October 2019 by Berenice Arreola
Line and they close down 3 atms. The bank isnt open so people have to waste time cuz they had to close them while people are already waiting
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September 2019 by Diana R.
This bank sucks! Waiting in line for over 20mins two tellers and they are terribly slow. I told my husband numerous times to dump bank of America they are All like this!
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July 2019 by Juan O.
The line is all the way to the back exit, and there's only two tellers. Who runs this bank. Definitely only happens here in low income areas. Bad management, because no one complains.
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April 2019 by Brianda H.
So inconvenient every time is only 2 employees working .. for a 2mins service u have to wait 20mins smh.. I'm switching banks for sure .. so unprofessional
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March 2019 by David K.
Very inefficient. Every boa I went to had a person by the entrance to ask for the purpose of my visit but this place doesn't. That should be a given here considering the number of customers coming in.