AutoZone Auto Parts in Los Angeles, CA, is a prominent retailer of automotive replacement parts, offering both new and remanufactured components, maintenance items, and car accessories. While some reviews highlight the efficiency of the cashiers, others note challenges with equipment availability, particularly for testing starters. A few customers expressed frustration with the experience level of staff, suggesting that more knowledgeable representatives could enhance service quality. However, several employees, including Jose, Romeo, and Katherine, received praise for their helpfulness and professionalism, quickly addressing customer issues. Katherine even went above and beyond by assisting with windshield wiper fluid. Customers appreciate the friendly service from staff like Rick, who provided excellent support with headlight problems. Despite some concerns about service consistency, many people enjoy visiting AutoZone for reliable parts and assistance in their DIY car repairs. Overall, AutoZone remains a valuable resource for automotive needs in the Los Angeles area.
Went in the other day and Evelyn helped me. She was extremely attentive, very kind and knowledgeable. Made it a great experience, I’ll definitely be back and recommending this location
May 2025
Katherine Martinez went the extra mile to provide services and help me out. Even changing my windshield wiper fluid out for me. Super friendly and helpful. Great manager!
July 2024
Shot out to Rick. Should be employee of the month . Went to AutoZone with a headlight issue and he really helped me fix the problem. Great customer service all the way through.. we need more people like him around to keep things running smoothly.
