AutoZone is a leading retailer of automotive parts and accessories. The staff provides great and very helpful customer service, with associates described as friendly, kind, and professional. They help customers find the parts they need and offer diagnostic help for car problems. While a specific part is sometimes not in stock, the people in the store remain helpful. Customers report being served with kindness and care, noting that the staff remembers them and their vehicles. The service is seen as potentially preventing serious issues, contributing to a positive and reliable experience.
Michael baeza is great manager he help me fix my car no questions asked! He has great customer service skills beyond greatness I think he deserves a raise because people like him are hard to find thank you Michael and thank you auto zone for having managers like Michael very unique.
March 2025
Great customer service. Robert and store manager Mike always help me with all the car parts I need to keep my cars moving forward
October 2024
Always get good service when I need commercial parts. And I'm away from my home store in long Beach.
