Austin's Watches specializes in vintage and modern Rolex sales, Rolex repairs, appraisals, and free authentication. Currently, appointments are required with 24-48 hours advance notice. Reviews consistently highlight incredible experiences, exceptional service, and thorough communication. Customers describe the staff as true professionals with great knowledge and expertise, which inspires confidence and security, even with high-value purchases. The business is noted for its honest service and quality sales. Many customers express strong trust, stating they will return for future purchases. They appreciate that watches are accurately described and authentic, with one noting a received watch was in mint condition. The service includes dedicated support, such as quickly rectifying issues at no cost and facilitating returns. A 14-day return policy is also offered, allowing for independent examination. This professional and caring approach, including follow-up after delivery, ensures high customer satisfaction.
Excellent customer service, please go see them for your watch needs! Thank you!
February 2026
From the start of the purchase process, Austin was fast to respond and had every detail of my Rolex down to a science. The shipping took place instantly and the watch was received in the exact condition stated.
I will refer Austin to anyone looking for authentic Rolex's both used and new.
December 2025
This Fall I purchased my first ever Rolex from Austin's Watches. Dealing with them was incredibly easy and their service was phenomenal. Jeron in particular was great. I definitely will be buying another watch from them in the future.
