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February 2024 by Sandy Zadeh
Awesome Manufacturer consistently delivers exceptional products, including their linear and ring offerings. Their commitment to quality and customer satisfaction is evident in their top-notch service. The team demonstrates unparalleled expertise and dedication, providing unwavering support for their products. Their industry-leading service and product excellence make them a standout partner
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February 2024 by Sandy Z.
Remarkable Producer consistently delivers outstanding goods, including their linear and ring offerings. Their dedication to excellence and customer satisfaction is evident in their exceptional service. The team showcases unmatched proficiency and commitment, providing steadfast support for their products. Their industry-leading service and product superiority make them a distinguished partner
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February 2024 by Bobby Benson
Michelle was extremely professional and sorted things out. When she reached out she handled the issues I was having very well and even went above and beyond to refund a shipping fee. Thank you!
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December 2023 by Minako Ogura
Very bad customer service. After a month I submitted a warranty claim form, nobody get me any update. Office # goes to auto message and I can't talk with anybody. Email is also same ... they reply back Auto message. Anybody in the office???
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November 2023 by John
We use the lights from this company to light up our entire shop. I didn't notice how bright they were until we had to replace one of them and it was very dark in that area. We have had to replace a few of them over the years. (We have around 20 of them lighting up the shop). When we ran out of replacements, we emailed them, and within a few days they told us that they would be sending us new light fixtures to replace all of the old ones that had gone out. Great lights and great customer service!
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September 2023 by C Skaar
I just placed my order so I haven't gotten any merchandise yet but had to rave about the customer service. Andre was incredibly helpful. He was able to answer my technical questions and was knowledgeable about all the different products. When one of the lights I wanted was discontinued, he helped me pick a replacement, which I actually like better than the original. He spent a lot of time with me making sure I was happy with my purchase This kind of customer service is rare these days and gives me confidence they will stand behind their products.
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December 2021 by Samuel López
I’m a restaurant developer and recently used them for commercial kitchen lighting and had a great experience. We use industrial shatterproof LED fixtures. Anyway I appreciated dealing with their lighting consultant. An expert and pretty modest. Overall a good company and a rare find.
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October 2021 by Edwin Escoto
I've received my order and you can tell right away their products are high quality, which was most important for me. As for my dealings with them, they are professional, courteous and informed. They were available when I had any questions too. They run their business like they love what they do. It's a nice vibe to get as a customer.
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September 2021 by Lukuman Idayat
please views all over the world I have seen one of the best doctor even who is really really specialize in healing any kind of disease or virus Thank you Dr Oso herpes/ hiv cure is very good in healing any kind of health problems please if you're having any issues with your health please I will recommend you to contact the great Thank you Dr Oso herpes/ hiv cure for the best treatment even :
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May 2021 by Cody R.
Had a bit of back and forth with the sales team and they helped me pull it all together. The customer support was understanding and quick to get back to me.
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February 2021 by Jake S.
We did an extensive remodel of our dental office building in Huntington Park and Alcon Lighting went above and beyond, reviewed our electrical plans for what we needed, let us order a sample before placing the entire order, talked us through the whole process and gave us an amazing deal. Definitely recommend.
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January 2021 by Timoteo T.
Bought 40 Lights from this company. They were delivered and once installed the lenses sagged. I emailed this company in February of 2020 and the company sent out plastics clips to try and hold these sagging lenses in place. We added the clips in but still the lenses sagged. After the pandemic hit in March the company did respond to my warranty claim for 90 Days. It was not until I called the bank to get my money back that they finally contacted me. However, they did not contact me about the warranty issue they wanted their payment for their broken lights. I explained once the warranty is taken care of I will make a prompt payment. The company continued to send me clips and lenses that do no work. David Hakimi the owner does not know how to run a business or take care of his customers. He showed up at the location where the lights were installed with an electrician and came to the conclusion they need more clips. David mailed more clips out, however he mailed them somewhere else and proceeded to text me and/or email me telling me I'm a liar and that He has proof that I received the new clips. He found out later he mailed them to the wrong address. Yet never apologized for his mistake. Lastly once these new clips were received we installed them and the lights continue to sag. David contacted a creditor to collect his money stating that the product was working and needs to be paid. We paid for the lights as David would not allow us to return the lights to them he refused to accept that his lights were defective and poorly manufactured. To this day we are still waiting for Alcon Lighting to fix their lights. They refuse to help us out stating that they know the clips will work and that they don't plan to help Out any further. See attached images. I would highly recommend taking your business else where. I see from their reviews there are others with a very similar experience. Made in The USA how we customer service is as foreign as it can get. Stay away.
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October 2020 by Gordon Morgan
We had so much fun today at the dog park. I think we like to go there just like our dogs. We live close to the lake and sometimes we take them down there. They enjoy walking and getting in the water. I was thinking about getting another car. I can't afford a new one and have to get a used one. Along the way to the used car lot we saw a lot of people looking up in the sky. When we stopped at the car lot, we got out of the car and looked up to see what everyone was looki...
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October 2020 by Pat Thomas
I was looking for a lightbulb for my ceiling fan. Had not been able to find it until I went to Alcon, the salesman was really knowledgeable and advised me they were obsolete. He patiently explained and demonstrated the newer led lamp which worked perfectly. It was a pleasure doing business with him
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December 2019 by Andrew W.
I purchased 17 LED under-counter kitchen fixtures several years ago. A couple of them failed prior to the five year warranty period and others began to fail just after. I expressed my disappointment to Perris Weber Alcon's lighting sales specialist. After contacting the manufacturer to discuss the issue, they agreed to replace all 17 of the fixtures with an upgraded model with all of the fittings. I am extremely grateful to Perris and Alcon for their excellent customer service and for standing behind their product. Andrew
