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August 2023 by Luis A
Excellent customer service! Excellent people! Excellent items! Will buy again and again
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July 2023 by Double A-ron
As of this moment I'm leaving a 1 star review. Placed an order on June 24th, order said shipped on June 26th. Tracking has not shown any movement at all. Emailed a few times and got one reply saying they'd look into it. Sent a chat through Google and 2 to 3 days later got a response saying they'd look into it and now nothing. If they ship me what I ordered this review would be different. I'd just like communication. That's all.
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June 2023 by Iver Marjerison
Brought my gun to get the velocity changed. They said it'd be like $30. Came back to pick it up a few days later and the tech had replaced the barrel. The guy working the counter didn't know why. They charged me $150.Next day I went to play and the new barrel had been installed wrong and was shooting terrible. Had to find another tech to fix it.Uhhh...?
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June 2023 by Vint G.
TWICE I've Order Online Airsoft Items that they SHOWN "IN STOCK" on their Website and the Items WERE NOT IN STOCK!! I had to call them to demand cancellation because they didn't even bother to notify me the orders were out of stock. I'll never (attempt to) buy from them again.
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June 2023 by M. M.
15 minutes to close and the lazy teenager didn’t want to let us in. We just needed bb’s and a mask but it seems like they aren’t the type to work with the customer
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May 2023 by Gaby Silverio
15 minutes to close and the lazy teenager didn’t want to let us in. We just needed bb’s and a mask but it seems like they aren’t the type to work with the customer
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May 2023 by Megul M.
15 minutes to close and the lazy teenager didn't want to let us in. We just needed bb's and a mask but it seems like they weren't the type to work with the customer. We called and "unfortunately I'm with my last customer and I can't let you guys in." Hope this place goes bankrupt
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April 2023 by Beatriz Andrade
This is the worst customer service products are the most cheapest do not shop you will regret buying there cheap products at a high price.
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April 2023 by Gisell F.
This business lacks accountability. If I could give this place 0 stars I truly would. The same snarky responses you see on their poor review (for good reason), reflects on how they treat their customers and their products. No patience what so ever. do yourself a favor and just go somewhere else. @Shaunt A. Please do better.
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April 2023 by Beatriz A.
I bought my son a birthday air soft gun from this place and it was the worst experience ever.the customer service is the worst and I know he is the owner and they are so rude. Please do not shop here.I'm clear of what you sales person said but the air soft gun we bought was purchase and brought back in less than 12 hours u sold us a damage gun.and u said it was used how where we gonna k ow the function if we didn't use it
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April 2023 by Olga A.
Bought my brother a gun here for his birthday my brother was so excited to use it when he got home the gun was not working we took him back in to try to get a refund or exchange and the worker did not want to because it was used if you are going to be running a business please use logic this isn't the first bad review as I see now I wish I knew where the purchase was gonna be placed because this is complete BS DO NOT SHOP HERE Update to the owners reply * It wasn't even 24 hours my brother had gotten the gun you put them cards in there to cover up the fact you sell defective products your reply does not take away from the fact you aren't a great business and it shows in the reviews you won't be in business long if it's handled that way
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January 2023 by Owen riley
This is the first 1 star review I have ever wrote for any store ever. I hate being THAT person to write a bad review complaining about services, but my issue should be known. It has been TWO YEARS since I returned an item. I’ve called over 20 times (yes, during correct hours) and emailed several times. I even used twitter at one point out of desperation ? Never have I EVER had THIS much trouble with a store.
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December 2022 by Jean Peter
If you want 2 b lied to this is the place. Placed order online. Called next day said it would b picked up. Sure NO problem. Next I get ur order has shipped email. Called and explained that it was 2 b picked up. No we have 2 cancell order n redue it. REALLY so I don't read ur emails???? Could have charged me the shipping cost. But noo
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November 2022 by David O
The owner is one of the most knowledgeable and friendly people I've ever met in my life. You don't need another place to shop after coming here. The quality is unmatched!
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November 2022 by James Hellaby Jr
Top notch service. Nice selection and high quality equipment. Priced to sell.