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November 2023 by Monique Payne
Terrible experience terrible customer service will never go back or recommend service to anyone the lady that helped me was very rude and very impatient as it was time for her to clock out worst experience ever my recommendation don't go especially if you're black my customer service rep was very racist
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October 2023 by capon90ification
The customer service representative was very helpful smiles and fast service
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September 2023 by Taty Davis
Mowry and Ana was a big help today , Amazing employees .
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August 2023 by Mark Calder
Great service the lady was was wonderful. I was in and out within 5 minutes!
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August 2023 by J B
Awesome service. ??
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June 2023 by Kimberly Evans
The customer service staff are very knowledgeable about the services they provide. I've never experienced any problems since I've been going there for three years.
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June 2023 by Steven Morris
Keep up the good work!
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May 2023 by Marlyn Viera
I always have a nice experience here Ana M is always polite and efficient .
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March 2023 by Ramiro Lopez
They were fast and efficient. Polite and courteous
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February 2023 by Jonathan Cruz
Jackie was great since I walked in she was helping a customer who had lost their ID n was patient with them and explained she couldn’t proceed without a valid identification. That’s shows her commitment to fraudulent activity. I had called earlier because the sunset and echo park had turned me away because of relocation and couldn’t process my check. So I called this store on 6th street and Jackie assured me she would provide the service I needed. That already was bonus points with her phone etiquette. While she cashed my check she registered me into the system, asked for my ID, and verified everything was in order. Small talk was polite and professional. I will definitely be returning to this location in the future. Once again thank you Jackie.
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January 2023 by Michael Knight
Ana was very helpful! Nice and smooth cashing my check for the first time. I appreciate her customer service!
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January 2023 by Ramon Hart
I would highly recommend it! Everyone is friendly and things are performed expeditiously
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November 2022 by Arthur Garza
They advertise that they cash personal checks but I called and spoke with them and they don't She had no response when I asked why they advertise they do . Please correct me if I'm wrong
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August 2022 by Bee Rex
After many hours of outright hassles from their main loan competitor across the street, who will get their OWN review but not sully Ace"s reviews by name, the ones that have reaped BUNDLES OF $$ from ME over the course of several business years!I can only say thank you to Ana @ Ace for her professionalism, patience, sweet,composed demeanor in 4 languages, but I digress.Going forward MY business will be with Ace because they have employees such as Ana.You know, the ones that don't take their brain out and play with it, but combine their wisdom and compassion to go the extra mile when they could have easily turned me, a new customer, a disabled, grouchy & grouchy old man away.She went ten extra miles be ause she has a heart, a brain, mad skills as pertains to her job. She easily navigated her way with my mess and made a believer in me that such people still exist.My hat is off to you, as well as 1000s of ? kudos Ana.Ace supervisors, give this exceptional lady the raise she eRned and deserves! Watch YOUR jobs, too. Ana should be training ALL of your forward facing reps in every one of your locations.(BTW, my camera loves her???)
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August 2022 by Darrell Ezell
Ana was of great service to me today thank you Ana
