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May 2024 by Aje NewAje
This place is awesome. I needed a small tiny screw for my SSD installation and they were kind enough to let me look through their collection of many screws! I was unable to find the screw I needed however it was really nice that they were so generous. I went back again when I needed 5 screws to install a laptop battery and this time they went to the back and found the 5 screws that fit perfectly! I left a $5 tip and this review to share my awesome experience with these kind people.
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December 2023 by Sergio Salcedo
Great customer service.
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March 2023 by Michael R.
Been needing a laptop battery for about a year for an older MacBook Pro and Art and his team were able to swap the battery for a new one in less than 2 hours. Beyond thrilled with the service and will go back for any future out of warranty needs.
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March 2023 by Evan Swiech
A1A was recommended to me as the only place that would have the ability to look at a 2012 laptop in 2023. I'm glad I went to A1A because they restored everything from my 2012 laptop and put it on the new one. Even my bookmarked websites and downloads were intact. The price was a bit below what I was anticipating, and worth every penny. I'm so grateful.
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March 2023 by Ralph Hall
These guys neatly and efficiently fixed my Lenovo Yoga's broken charging port. Total service took about a week, but that was because they had just ran out of their last replacement part for my laptop. If I had found these guys earlier, my laptop would have been repaired in probably a day! Pretty amazing. I chatted with them twice, once about my laptop, and another time for potential hardware problems with my touchpad. They were kind enough to help me investigate the issue (after hours of trying it out on my own). They're knowledgeable, savvy, and genuinely helpful. Highly recommend them!
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November 2022 by Hans F.
Art and the crew at A1A are great!..they fixed my old Mac, and got me back up and designing again! They are easy to deal with, w/ great communication. I hope I don't have go back there anytime soon, but if my Mac decides to have another stroke, I'll be sure to bring her back to A1A...
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November 2022 by Cat D.
Just want to leave out a review even if we did not get the our 2020 imac fixed, I appreciate Art for being quick to let me know updates and his expertise towards the imac being shot, unfortunately. He answered my questions and inquiries and gave his honest opinion on it. The diagnostic fee was fair i would say, and should I have issues with our apple devices, I would be going back here.
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October 2022 by Maria T.
I will never again go anywhere near A1A Computing for any type of service. The worst experience I ever had dealing with computer issues and people that will say anything to make a buck. Unprofessional, nasty, and worse they don't know what they are doing. My MacBook Pro was returned with my operating system completely missing, gone! After several wrong diagnostics A1A ruined my computer. Honestly Los Angeles has many other computer repair services so no need to get scammed. I didn't know anything about this lousy so-called computer service if not for Melrose Computing recommendation I would have never contacted a group of computer killers. In the end I received a partial refund, as well as a totally unusable MacBook Pro. Stay the hell away from A1A Computing save yourself a nightmare they are the worst!
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October 2022 by Shane M.
A1A is awesome! I have a 2015 Macbook Pro that had severe battery swelling, the top case was all bent out of shape and the keyboard had stopped working. As I'm sure everyone is aware, Apple will not fix their product, they will just try to up sell you on their next product. Art took a look, said he may have the parts in house already and if not it would only be 2-4 days to get the fix turned around. I got the computer back in under 24 hours and it feels brand new! What Apple quoted me was easily cut in half by A1A and in record time, no less. Can't recommend these guys enough!
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March 2022 by Emerson
I have a 2013 Macbook Pro. The battery began swelling and warping the computer. Apple and 'official' repair centers would not take it in due to its age. A1A replaced the battery in 1 day at a reasonable price. They also fixed the frame damage and cleaned it up for me. True Mac experts.
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March 2022 by Deborah Colbert
A1A is the best at updating operating systems.
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October 2021 by Aga G.
In the middle of a project, my 27" iMac (late-2012) froze and restarted to a black screen with red lines down the center. I was referred to A1A Computing from Melrose Mac because my computer is considered obsolete. Thanks to Blake and Art I was able to get back to work the next day (could've been the same day, but I didn't want to drive in traffic). A million Thank You's to this awesome shop! -- Pro tip: Go to them first for your computing issues.
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September 2021 by Juan A.
Be advised, as far as my experience, they have poor communication skills. Just know that two business days May not be how long it'll take them to fix your computer. Also ask for a copy of your invoice to have proof of how much the work will cost. Then keep in touch to make sure they get Hans on your computer and not hold the work for lack of any type of info they might say they need after you left everything ready to go. Arturo, the owner, is a good guy and means well, yet he himself doesn't communicate well with his employees and it's all over the place. I don't like giving bad reviews. I have to say, at list Arturo agreed to give me a special price for the service rendered after all the troubles. He didn't even knew specifically the model of the new hard drive that was installed in my computer. Nevertheless The computer works well after repaired. I'm giving one star for Poot communication skills and inconvenience. (Because my computer is my work station and I lost time and money waiting longer than told- they said 2days-I got my computer 7 days after I dropped it off)
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August 2021 by Elana G.
The guys at A1A Computing retrieved my data from my MacBook Pro that was dead and gone, whereas no one at the Apple store or any other Apple affiliated business was able to. The price was reasonable, it was done in less than 48 hours, and the technicians were kind, accountable, and a pleasure to work with. It was a great experience. Thank you! PS. I am in Los Angeles, I don't know why it says San Francisco next to my name.
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April 2021 by Kayla C.
A1A Computing installed a new hard drive into my iMac 2012 "obsolete" model that Apple no longer services. They had the part in stock and had it ready for pick up within 24 hours. I was amazed. My computer is running like new. Thanks A1A!
