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April 2024 by Law W.
Very nice store they have everything u need for half the price.and they have shoes that go for 1000 dollars but they sell it for like 200
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April 2024 by Yang Y.
DO NOT GO there if you are trying to sale. I got there at 2 pm; They told me the wait time was 2 hours, so I left my stuff there, and then? after waited for FOUR FREAKING HOURS, they told me that they are closing and won't taking or checking anything anymore. Just what the actual FORK? Was mad at them and security told me to chill. The WORST experience ever!
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March 2024 by Dr. Joseph B.
service is bad, they speak in Japanese. clothes are generally good, but the place is SOOO crowded, and there is no fitting rooms. I prefer Wasteland and Crossroads.
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March 2024 by J R.
I have a lot of mixed feelings about this place. In a busy part of Melrose parking is hard to find. Shout out to all the staff, super friendly and answered by questions regarding the store and selling. What I did NOT like was how much they offer for your pieces. I would definitely NOT sell your designer pieces here. I waited over 5 hours for a call back to offer me a VERY LOW estimate for my pieces. $20 for Givenchy Tees with tags, $80 for new Prada wallet with tags, crazy. I wouldn't bother to see your luxury items here. I ended taking everything back. I did score on sick Mitchell & Sons Basketball Chicago bulls jersey shorts that were a little high in price point but eh. Review is for selling process and not staff. Shout out to my security man there.
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January 2024 by Stacey S.
Definitely not going to recommend this place. Tried to come here three different times, and finally found parking and was able to get myself in the door with the bags beings they stop selling at 6 PM is what the website says. Walk through the doors at 5 PM and was told sorry we stopped selling already. Then you need to change your website and say that you only sell till 5 PM. The first time I made it through the door, there were people outside scoping everybody up and down and just felt extremely uncomfortable with the crowd out front. That was just entering the building exiting the building they followed me to the corner some of the not so nice crowd hanging out front. Thankfully my car was parked right on the corner at a meteor and I was able to jump in my car without any confrontation. I know those three people who followed me weren't expecting me to be able to jump in my car right away. Just from the reviews to this place I'm not going back here anymore. I probably should've read all of these reviews long before I wasted my time three different times trying to make it in. I'll just think of it as I am blessed that I didn't sell anything to these people for pennies.
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December 2023 by Pim H.
Great collection & prices. Nice staff. There is inconsistencies in prices, meaning that some products are very overpriced for no reason.
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December 2023 by Haylee A.
selection wise, this place is golden child. it's on the pricier end but not egregious. they have lots of designer stuff too but like legitimate designer works of art pieces- not just LV scream at me because i'm expensive type.
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November 2023 by Quetz C.
Why do you allow inexperienced buyers to buy and talk and yap with the security and every other employee for hours on end while the sellers list keeps growing and growing people coming in one after the other and no one taking the buy counter seriously . One buyer asking the other buyer, how much they should price something for almost every article of clothing. I feel like it's 5 year olds working at this place. They're also eating while buying and just really annoying experience overall. I heard the girl literally say I'm pulling numbers out of my ass that's not something I want to hear when she's going through my clothes. Goes to show that this place is really unprofessionally ran. Really sad.
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October 2023 by Jason Janbahan
Full amazing products if visiting Melrose you must stop and check it out.. A+
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October 2023 by Rylan E.
i was in there the employee said i have a rep and the entire staff was clowning me until i pulled up my bank account and had more then all of them combined #brokeahhemployees
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October 2023 by Lucas ..
Went in to sell some clothing items and was told they'll give me an estimate till 7 when they close crazy
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October 2023 by Brandon C.
do not even bother this place is a complete waste of time - go to the other locations where they actually value their jobs and execute their duties in a respectable and timely manner. they couldnt complete a simple buy within a 4 hour time period when they told me it would be done in 3 hours. i was in the store watching the buyers work - and right before they could get to my bag the manager snatched the tag to call me and say they. ouldnt get to my stuff. when they could have if she let them do their damn jobs.
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July 2023 by Cory R.
Thank you Will! I came in with a friend to sell a couple of shoes. I wasn't able to sell them that day, but Will gave us additional information and helped us schedule another meeting in prospect of selling the shoes at the Melrose location. Thank you again for the help.
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July 2023 by Fernie R.
Just here to leave a positive review because I feel like people have great experiences but don't talk much about em. Brought in two stone island pants and a few other items to sell with a price in mind. The manager who helped me at the end gave me a complete break down on prices they were willing to pay. Those prices were exactly what I had in mind. Realistically if you're bringing in items that are not in demand don't expect much. Thank you!
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June 2023 by bella
Ok a lot of their stuff is super expensive but I found a VINCE sweater with original tags that was originally like $250 and i got it for $9… they charge a lot for the brands they like but they definitely have some really cute finds and if you are into those designers that are more pricey there, the discount is worth it imo. super cool store and good selection