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March 2024 by Danielle G
Violeta helped my sister and me with a notary and was very nice and welcoming. She did the notarization quickly and without issue.
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February 2024 by Pam Rasmussen
Always quick, efficient, and the line is shorter than the US post office. And I’ve never encountered an employee taking a break with 14 customers in line and a supervisor walking around uselessly and not taking customers. I try to support USPS but UPS is a better experience.
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October 2023 by Steve Ruvolo
Jennifer, the UPS representative is terrific. She has always solved any problems I’ve brought to her. She is thorough, resourceful and results oriented. She is a great representative for your company.
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June 2023 by Elle D.
FIVE STARS. This is the best UPS Store in town (Palo Alto, Mountain View included). I've been coming here for over a decade, it's always clean, spacious, fast lines or no lines, service is courteous and competent. The hours are unbeatable, literally all other mail/ship spots have limited hours, but if you need to ship something on a Saturday at 4, there is no other spot. They also have notary services and excellent private PO Box services. Skip the lines and slow service everywhere else!
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June 2023 by Tracy Tan
Always received excellent service here! Jennifer was very helpful and friendly!
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June 2023 by Wendy Salguero
Jennifer is a very friendly associate always helps me when i have troubles with my amazon returns love this store!
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May 2023 by Raman Singh
Friendly and efficient service every time
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December 2022 by DrShar D.
The UPS store is very friendly, great helpful staff. Easy access and quick service. They even have a Notary and mailboxes for rent. There is one problem, the wifi access does not work at that location. Issue with their downtown location. But apart from that, all great. Have been going to the store for many years.
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October 2022 by DARIA GERASHCHENKO
Best UPS store. Fast services & good quality
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September 2022 by Amy Scott
The staff are friendly and their service is always efficient.
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April 2022 by Sophie K.
I was trying out I print my thicker stock paper using the printer and had problems --I think my paper was just way too thick to feed through the printer. Everyone who works here is always so patient. Greg was super helpful and helped with trouble shoot. So glad to have this UPS store in my neighborhood--one stop shop for so many of my needs !
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September 2021 by Ingrid Y.
I rarely have to pay for one piece of paper print out required to pay 2 dollar front and additional fee for each paper The store is the only store form UPs that I need to print out the prepaid label They rejected to scan the label and also asked me to buy an additional box to place the small item from their store I went to another ups store and it was taken without all those headache Try to avoid this one in downtown if you need any service they will not provide for free
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March 2021 by Jamie Zhang
It is now 11:10 AM and the store is NOT open. Thanks for being such a place to waste our time.
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February 2021 by Teri A.
This location was very handy.....5 stars! Got a copy for free.....5 stars! I gotta say, it was a great stop at the UPS store.
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January 2021 by n b.
I showed up right before they closed and two gentlemen took care of my packages, even though they had to stay a few minutes extra to do so. Thanks for service with a smile - it's wonderful and rare to see a store go the extra mile these days.