Los Altos True Value Hardware is a highly praised local hardware store known for its friendly and helpful staff. Customers describe it as a neighborhood treasure, offering a wide range of building materials, tools, lawn and garden supplies, paint, electrical, and plumbing products. The team is seen as knowledgeable and eager to assist with any needs, from cutting screws to replacing car fob batteries. Many reviews highlight the exceptional customer service, with staff going above and beyond—helping customers with quick solutions, providing water and treats for dogs, and offering free services like metal cutting and key copying. The store is appreciated for its competitive pricing and the genuine happiness of its employees, making every visit a positive experience. Customers often mention that they prefer Los Altos Hardware over larger chain stores, valuing the personal touch and expertise they receive. Overall, it’s recognized as a dependable, friendly, and convenient place to shop for hardware and home improvement needs.
Absolutely hands-down, the best hardware store in the universe. SO knowledgeable and SO helpful - the staff is absolutely amazing and I can’t speak highly enough of them. This place is an absolute gem.
January 2025
You know how some people have dads that they can call for help with absolutely anything around the house, and the dad has great suggestions and is super knowledgeable and goes above and beyond? These people are like that. I appreciate them so much. My dog likes them too because they have water and treats!
October 2024
Great selection and service. Long time local owner.
