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November 2023 by Don M.
Beware, Misleading OfferAsk for prices before authorizing work.I chose Skips for an oil change because of a mailed offer that came to me personally for my specific vehicle. Once the oil change was complete, I was told the price was $157.66 and questioned that based on the offer for 104.99.I was told that the offer was just a starting price, although it never said that included only 5 quarts of oil. It never said that it only included oil filters that were in stock.The folks at Skips were very nice and accommodating and said unfortunately, they had no control over the ads that corporate sent out and their computer system is also developed by corporate so they really don't have any control over pricing either. They just have to implement what they've been given.I selected Skips because of the ad, so the ad was effective. However, I will not be selecting Skips again, because I consider the ad misleading and deceptive.
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October 2023 by Julie T.
This is the best place to take your car they won't try to get more out of you(money wise) they are up front and they will call you and tell you before starting anything or if it can wait. I was in a tight spot but I needed to feel safe in my car but was nervous that I couldn't afford it and they were psychic or something and gifted me my tune up.
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October 2023 by Vy N.
Came in for a tire patch from a nail. It took 3 hrs to get my car back and they charged $80 to do a job that should cost no more than $50. Just a month ago they charged $40 and claimed they didn't charge for labor then, right. If you want to be bamboozled, this is the right place to go.
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September 2023 by Jolie Wu
I will not come back here again if I can help it. the guy at the front desk was quite rude and for some reason my AMG wheel rim that they supposedly had inspected looked completely dirty and scratched up (as if they had put back on some other old beat up wheel rim left in the shop) along with new long scratches on the front bumper paint near that wheel.
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July 2023 by Francois P.
I have spend more than 10K$ of tires into this store ... I sent my wife to get a tire leak patched , they refuse to do it on a brand new tire in perfect condition , with a nail in the middle of the road patch. (reparable )1) No more expensive GTR tires for them ...2) Avoid them, only profite focusedThey will not get one more penny out of me
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June 2023 by Kishore Jalleda
These folks are very accommodating and considerate. I was trying a new super extra wide wheel/tire for my model 3 and they were patient in explaining me why these don't fit without major mods; they even took to me the lift and showed me exactly why. They remounted the old tires and wheels and carefully placed the new wheels back in the car. They did not even charge me anything for the whole thing. Highly recommend them. Would go back again without any doubt.
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April 2023 by Dave Stewart
I've just brought in tires and wheels for tire replacement. Friendly, fast, inexpensive.
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April 2023 by Christopher Baldwin
Make, model, year is sufficient for what is supposed to be an expert to tell me if they have something in stock or not.
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March 2023 by August C.
Attitude when a customer calls really isn't acceptable. With half the bullsh** that I have to deal with on a daily basis this is the last thing I need. Train your staff.
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March 2023 by Dave K.
These guys are a great place to get tires installed whether you buy them here or not (e.g., Tire Rack). They top up your air and, on a good day, will even pull a nail from your tire gratis.
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March 2023 by Richard Pang
Skip's Tire were very fast and friendly. They also gave a good rate and a free tire inspection. I was very happy with my experience and will be coming back. Thanks!
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March 2023 by Danny F
Made an appointment two days in advance and when I came in I was told they were too busy so had to reschedule for another day
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February 2023 by Danny F.
Made an appointment two days in advance and when I came in I was told they were too busy so had to reschedule for another day
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January 2023 by Constance Roberts
Tire order arrived early so could accomplish this task quickly. Great service and personnel at the Los Altos location. Will be back when any new service is needed.
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January 2023 by Colin Weltin-Wu
Techs were super helpful and great attention to detail, I really appreciate places like this still exist.
