Rite Aid is a well-known pharmacy chain dedicated to improving community health and wellness through a wide range of products and services. The stores offer a clean and organized environment, with items clearly marked and discounts available through the Rite Aid Rewards loyalty program. Customers appreciate the friendly staff, who are often willing to help find products quickly and provide good service, even during busy times. For example, one customer needed a drain opener late on a Friday evening, and staff members happily assisted, allowing them to fix their issue promptly. Despite some challenges like empty shelves and spotty stock, many find Rite Aid to be a decent and reliable store. The location and parking can be tricky to access, but the store’s extended hours help customers who need late or urgent assistance. Customers have also expressed frustration with difficulties reaching staff by phone, especially when trying to transfer prescriptions or get information about medication availability. This sometimes results in frustration, requiring visits to the store in person. On a positive note, Rite Aid staff often go above and beyond, such as calling multiple stores to locate hard-to-find medications. They show genuine care for customer health, sending timely notifications when prescriptions are ready and prioritizing patient needs. Overall, Rite Aid aims to provide engaging experiences, quality products, and trustworthy service to meet the unique health and wellness needs of its communities.
This Rite Aid is always clean and fantastic. I went to buy water and some other things I needed. Barbara was professional, lovely and helpful. They also have a great deal on Fuji water. Thrifty ice cream is a great value and the calories on the different flavors are listed. Not sure why most iles are almost empty recently.
July 2024
Pharmacy is slower now that the rite aid at de anza and homestead closed. Also, the floors are really dirty.
May 2024
Store 05886. Clean store items clearly marked. 50% or 75% off. That is why I Love Going to Rite Aid. Friendly people.