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February 2024 by Faiza Sultan
Great people working there. The Manager helped me in an urgent matter.
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December 2023 by iLEET Designs
The best branch by far! I've been coming here for over 2 years, and I've always been helped by the staff. I come here so much they almost want to kick me out. Don't be pushy and you'll be taken care of.
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September 2023 by Ashleigh Barnes
Unfortunately had to start going to this bank since they switched from Union Bank. It takes me significantly longer to get my business done here. The staff is very friendly but the wait is always ridiculous
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July 2023 by Mars Collins
When you have options like Chase, Citi, and BoA why would you ever need this bank. They’re like number 1,000 on my list. Just look how they market themselves clearly there no at the top of the financial ball game.
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April 2023 by Nida
Bad service, I went there last Friday, I might close my account from us bank soon.
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October 2022 by Magdy Nofal
It's a bank like others
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May 2022 by Vanessa S.
I've been coming here for years. Yvette was doing home loans. I was told she recently left to another location. Yvette is beyond thorough and is very knowledgeable with loans. She has tons of experience. I like the tellers here even though there's a line, at times. I've been to the U.S. bank across from the Cerritos mall. What a difference! They are super rude and unhelpful over there. The friendly staff here keeps me coming back.
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April 2022 by Deanne R.
New customer here, I recently opened an account here. Just wanted to give a shout out to Lizzet S. Gallegos. I received excellent welcoming service. Thank you, you made my visit here very Comfortable, you answer all my questions thank you so much.
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March 2022 by James Q.
Ther is one young a gentleman called Raj at this branch. He is super for the customer service. I came in with a big problems and he called different departments and solved the problem eventually. I would recommend the branch for any financial needs. Of course I would recommend Raj as your personal banker!!!!
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February 2022 by Gina O.
Came here Friday at 11:00 was really strange I'm not sure if they were closed down or just didn't want to open the door. The people inside just looked at me through the window. Odd.
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November 2021 by Casey Campbell
By far the worst bank I’ve been to. The manager put a hold after a check was already cleared without saying a word, I will be closing my account tomorrow when they open and walking across the street to a real bank
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November 2021 by Gerardo Sanchez
The most unprofessional branch I’ve ever been to. It starts with management and there is clearly none here, the tellers are great even a couple bankers. I am ver surprised this branch is open.
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September 2021 by Eric Hunter
Wrong location. It's on the other side of the road a half block away
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June 2021 by Elizabeth T.
So, this would be the about the 8th or 9th time I've had a significant problem with US Bank. I went to the atm just before opening to deposit $800.00 in cash. It was the holiday, and I prefer to pay by card so that I can better track my expenses and I know that cash reflects immediately in your account balance. Well... I put in my card and then pin code. I pressed the necessary prompts and then proceeded to enter the 8-one hundred dollar bills. Just after putting the bills into the machine, the machine registered an error and then spit out a receipt with a phone number to call. When the bank opened I went inside to let them know what had happened and they confirmed that they could do nothing about the error as they do not maintain the atm. I called the phone number on the receipt and they told me that I would need to wait until the machine was settled to determine if there was in fact an overage. I told them of my intent to use the funds right away to make trackable purchases and was offered nothing. The next day I called to check on the status of the setting of the machine and was told that they did not have any information as yet. I waited another day. The next day I had to make a fuss before they credited my account $800.00 pending the outcome of their investigation. It was not until a week or so later that I was notified that the matter was settled and they found that their machine indeed did have $800.00 additional dollars. As I've said before, US Bank has millions is not billions of dollars. I am a long standing customer with good balances and an excellent credit rating. They should have offered that $800.00 right away to demonstrate their appreciation for my business and commitment to their banking institution.
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November 2020 by Ellen L.
I actually really like this branch more than any other branches. Its just not only close and convenient but the employees here are super quick and efficient. Their also really friendly and nice as well. I would highly recommend coming to this branch because they get a lot of more customers than any other branches. Their incredibly knowledgeable as well and can answer any of your questions and get things done right away from you. The only thing is that when it gets busy, the line is pretty slow. Thats the only thing they really need to work on.
