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February 2024 by Joseph Paepule
Great doctor thankful and grateful for him
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February 2024 by Tatiana Likhachova
The best experience! I didn't have an appointment just was walk in. It took for me only 15 minutes waiting time. The lady who made my blood work was very professional and with good bedside manners.I recommend this Quest location for everyone.
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January 2024 by Annie Moffatt
Staff is incredibly rude and disrespectful. Very disappointing. though this is close to my home, I will never visit this quest again
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December 2023 by Carmen Ocampo
I usually make appointments online and they text me to check in when I arrive.I could see how this could be complicated for some who are not familiar with doing things on their phones or checking in via kiosk.I prefer the ease of doing things online.Latoya has been the phlebotomist who has helped with my 15 year old and 2 year old. She is amazing at what she does and is knowledgeable and experienced. She was able to draw blood from both with no problems and my kids felt comfortable around her.She is the reason I go back to this location.
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October 2023 by Lander Home
Been getting blood drawn for 20+ years.Latoya is one of the two best phlebotomist I have ever encountered.She's the reason I give them 5 starts.This review is specifically for her, as I have had poor experiences with the others.
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September 2023 by Ron Kirkpatrick
This is a terrible office and getting worse. I went in on a Tuesday with an appointment and was told my doctor's authorization had not been filed electronically. Wrong! I called my doc's office and they sent me visual proof the authorization had been filed. I complained to an 800 number and was told a "manager would get back to me. I decided to set up an appointment the next day at 11:10. I was there early and waited nearly an hour to get my test WITH an appointment. People came in with questions and nobody was in the front to answer them. Several "walk in patients" had waited as much as two hours for their tests. The Quest people called two or three of them after my appointment time. Really? What is the point of making an appointment? Avoid the frustration go somewhere else. These people are disorganized, not very friendly and horribly inept at keeping appointments. You have been warned.
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July 2023 by Albert Gonzalez
I went to the appointment at my scheduled time but no one was at the counter. After checking in I waited 20 minutes and still no one was at the front. I ended up leaving and by the time I left there were 12 appointments listed as waiting on the screen. I don't know why no one was available, but someone should have been able to come out front to inform people of a long wait time.
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May 2023 by kimo
Terrible. No front desk to help. You sign in via a kiosk. It had my appointment time much later after I checked in. a couple elderly women came in and needed front desk help. there weren't any. a woman came in to drop off a sample, that's all she needed to do. finally a phlebotomist came through a door to call in someone and he got attacked. They claimed management is trying to "get away from front desk staffing", he also told woman with the sample to check in and WAIT. I notified my Doctor I thought it best to never reffer anyone here again. LabCorp is right across the hallway, go there. Oh another ladies appointment was off by HOURS. and when you call for assistance guess what? automated phone system
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May 2023 by kimo 90808
Terrible. No front desk to help. You sign in via a kiosk. It had my appointment time much later after I checked in. a couple elderly women came in and needed front desk help. there weren't any. a woman came in to drop off a sample, that's all she needed to do. finally a phlebotomist came through a door to call in someone and he got attacked. They claimed management is trying to "get away from front desk staffing", he also told woman with the sample to check in and WAIT. I notified my Doctor I thought it best to never reffer anyone here again. LabCorp is right across the hallway, go there. Oh another ladies appointment was off by HOURS. and when you call for assistance guess what? automated phone system
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May 2023 by Edwyn Ramirez
Horrible service. They need to fix their fax machine and the business cards give fake information. It has a supposed website to give feedback but it doesn’t work.
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April 2023 by Camryn V.
this is the worst quest i had ever been to. i got here 20 minutes before my appointment, checked in on a ipad and let the front desk know that my dr had faxed over my information and lab reports. AFTER 30 minutes of waiting she then decides to let me know that their fax machine has been broken all morning. so me just sitting there all morning was a complete waste of time.
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March 2023 by Chitrang Golvelker
Unfortunately couldn't give -ve ratings. But it's truly a -1 star. Have been here a few times and yet to have a decent experience here. Would stay away from this location or may be even Quest all together.
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February 2023 by Chitrang G.
-1 star for this particular facility and 0 stars for Quest. Have been here a few times already and yet to have a decent experience. Will come back and edit my review when I actually have a good experience.
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January 2023 by Lorenzo Z.
You schedule an appointment, get there and check in with a machine similarly to an airport check in and then....wait. None at the front desk and zero information. People wait for a while and then leave. The flobotomists work as flobotomists and receptionists. The flobotomist actually did a good job, just wished they didnt have to do 2 jobs. 5 stars to flobotomist, zero to the place. Whoever thought that this is a way you run a diagnostic center is an evil genius.
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January 2023 by Charles Landon
I go here regularly and have had good experiences and timely service. Recommend you make an appointment in advance.
