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February 2024 by Dana Marquez
Had a bad experience with John never have I received such horrible service at NAPA store. No Customer service at all.Poor communication.
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December 2023 by Scott Marek
Wrong parts no knowledge I was apauked never had this kind of service with any Napa sounds like inexperience or friends running the store
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November 2023 by Peggy Wood
Met the owner and some of the staff here today. Very nice and pleasant people. I give it 2 thumbs up
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November 2023 by Hector M
Brought a fuel pump for my car. The sales person said if I have an AAA card, I can get a discount 10% . Also, if I did an online order, I could get up to 20% discount . That's what I'm talking about
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October 2023 by Charles Evans
I was able to get part. For my chevy van
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July 2023 by Jennifer De neui
Had a very great experience here with a man by the name of Nate on the cash register took my order for my car part in a highly professional and friendly way. Would definitely come back to this store. Great customer service!!
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July 2023 by Edgard
Need to have flywheel and drum rotor machine service
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May 2023 by Conrad Franklin
Had what I needed at a good price thank you
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April 2023 by John Park
Their customer service over the phone is trash. Whoever takes the phone calls should be fired. Never in my 8 years in the automotive industry have I dealt with such an unprofessional rude employee. A young man took the phone call at the Los Alamitos NAPA location who blatantly did not want to help. I asked for a stock check on a specific item and was responded with a rude attitude the entire time. Took over 6 minutes to look up an item and I even had to ask if he was still on the line! What a ridiculous experience and a waste of time.
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January 2023 by jesus e.
Very helpful and speedy service from employees. They know their parts and recommend stuff your car needs instead of selling you something you don't. Will definitely return.
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November 2022 by Stu Boeg
Very helpful and polite.
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September 2022 by Gary Laws
Went towards closing time and employees were not anxious to help. Beer on the brain.
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January 2022 by photosbyisaac1
Love napa they sell good parts
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January 2022 by My S.
Tom was super helpful with finding a replacement battery for my car
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November 2021 by Efrain Camacho
Well this blows. I called Napa as I’m rushing to save a friend stranded in the 605 FWY and I’m explaining to the guy on the phone what I need, so I tell him I’m 2 minutes away at 5:49 PM and he goes, we’re closing in a few minutes anyways, try AutoZone. Do better Napa!
