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September 2023 by Kathleen M.
I can no longer go to this pharmacy. It's always been substandard, but now they are incompetent, lack urgency, and the indifference of the pharmacy employees is too much for me.
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August 2023 by Christina E.
Always smooth picking up prescriptions in their drive through. Kind, helpful, and efficient.
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August 2023 by Geri C.
Great to have a neighborhood pharmacy open on Sundays with reasonable hours. Parking was easy. Interior's clean and organized. Both Kim N. The pharmacist and Johnny Y. the pharmacy technician were courteous and very helpful. Service was prompt.
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July 2023 by Tahlene G.
I'm was saddened to hear that CVS is no longer contracted with Blue Shield/Blue Cross. I'm having to move all of my prescriptions to another pharmacy. How can they NOT be contracted with one of the largest insurance companies?? Very inconvenient!
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April 2023 by Suzie N.
Angie working the pharmacy was great! Helped me with getting information about my prescription over the phone was even nicer in person!
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March 2023 by Mina Abdem
1/2 of staff need to change Unfortunately good ones are not there all the time
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February 2023 by Google user
1/2 of staff need to change Unfortunately good ones are not there all the time
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September 2022 by Junior D.
CVS located on Cotella in Los Alamitos in the city of borderline seal Beach Los Alamitos the CVS has ple plenty of parking has a drive through pharmacy which is very handy if you come here to CVS located on Katella and you'll see that there's a lot of items you can get here you have all the main essentials that you need snacks beer water medicines call medicine Kygo medicines give them a try check them out this place they're friendly staff and they are practicing safe distancing
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August 2022 by Andrea J.
I don't know what it is, but each time I go to this CVS the service is straight up laughable... SPECIFICALLY the pharmacy staff. Each time I'm helped out by any of the female employees, they are incredibly rude, impatient, and they make sure you're aware that your time is not valued. If you ever want to see employees thay hate their job, look no further. I loath each visit and if it weren't the most convenient location for me I would have stopped going a long time ago. If you choose this as your local CVS, be prepared for confrontation if you do not want to be walked over by the staff.
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August 2022 by #Paisa Power
Very good service
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May 2022 by Juliet Garlington
Pharmacist is rude, walks away in the middle of you talking, ignores you, and talks over you. Johnny is unprofessional. Don't go here
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December 2021 by Jennifer B.
Posting on my mom's behalf-Flash to Christmas Eve when my mom has driven to 6 stores looking for candy canes (our Elf does a "candy cane hunt" on Christmas morning). Thank goodness for CVS, they had some, Yay! My mom grabs 2 boxes and goes to check out. She tries to pay with her EBT card (candy is allowed), and the cashier, Nicki (not sure of spelling), says "oh, I don't have time for that right now" in a very condescending voice. My mom patiently explains that she just charges the card like a debit card, and it doesn't require additional steps on the cashier. Nicki said "well we don't have time to do that or figure it out". My mom asked for a manager and was refused, but Nicki looked to the other cashier who ask confirmed that they were too busy... yes there were 3 people in line behind my mom, but they truly designed the EBT cards to act like any other electronic payment (fast and easy). My mom was disappointed, embarrassed, and then pulled out the last $5 bill to her name... yes, she literally lives day by day, and paid cash for the candy canes. I am saddened that anyone was made to feel less than due to their method of payment and hope that a manager would look into this and properly train their staff.
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December 2021 by Mabel D.
The representative was rude , didn't even say good morning or ask if everything was okay . I shopped 7:30am Is sad and unfortunate people people don't appreciate ir at least demostrare getting up alive , having a job is nothing . This situación will not stop me from going back again.
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October 2021 by Donna D.
The worst Pharmacy "service" EVER. The staff needs more training overall. Their collective general lack of drug knowledge is astounding and their customer service is abysmal. I've been to the Pharmacy only 3 times and each experience has been frustrating. NEVER AGAIN. CVS needs to fire the entire staff, especially the rude, dismissive older Asian woman (sorry I didn't catch her name, as it took EVERYTHING in me not to curse her out) and start over. Either way, I won't be back. Rite Aid and Sam's Club will be my go to from now on.
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May 2021 by Badger Brogan
Very easy convenient skillful flu shot.