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March 2024 by Melissa Watts
They people here cannot get addresses correct. The many times we have had to take mail to other places because their carrier just stuffs things into the boxes.Plus, leaving the boxes open is a common occurrence and has reported numerous times but they just make excuses for the carrier. "They are new to the route" i guess makes up for this?
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March 2024 by Jeffrey Campbell
Passport Application. Walked-in no appointment. We were taken care of quickly and promptly. Super grateful how helpful they were!
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October 2023 by myhaise
Doing a passport during walk in hours puts you in the back of the line, be warned. Even though everyone doing mail is a walk-in you will be the last priority.
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September 2023 by Irina S
We had a terrible experience with the supervisor. Such rude and disgusting service as provided by the supervisor of this office, I have never met anywhere. She picked on everything she could for no reason and at the same time she was very rude. I think she should be fired for this behavior.
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June 2023 by Jesse Hall
So thankful my friend told me to go here to get my passport. They took me in as a walk-in and took care of me. I didn't have to wait in a long line, nor did I have to line up 5 hours before they open like the citrus height post office said I needed to do. Thank you!
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March 2023 by Elena Oreshkina
Christina helped me with passport application. She was very quick and take care about me and my concerns. I am really satisfied with excellence customer service and her knowledge.
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March 2023 by Anh Tran
I came here on a random day for my family passports. Liz and the staffs are super nice and accommodating. She help all 5 of us on a day that they don’t take walk in. I’m so thankful for that cuz I have to pulled my kid out of school . Thank you so much for helping us.!!!!!
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December 2022 by LMM
Our company mailed out payments to our vendors on November 8. None of our vendors have received them. Christmas cards haven't been received. I even mailed a "letter" to our company 2 weeks ago. Still haven't seen it. The mail person comes in hits the cluster box and is gone in less than 2 minutes. We have no way of knowing if any undelivered mail is still sitting in there. We have received payments from clients with dates stamped by the post office anywhere from a week to 3 weeks before it was received. Will start dropping off outgoing mail at a post office that is different from this one.
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September 2022 by T Johnson
Personnel need training on how to take passport photos that will pass the U.S. Dept of State requirement. Application came back because the photo they took did not pass. Go to Walgreens or Costco for your photos. Better yet make a passport appointment somewhere else.
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September 2022 by Lesya Honchar
Liz is simply the best here. She was very helpful and friendly.10 out 10.
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September 2022 by Darrell Adams
PO box prices keep going up alone with stamps?
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August 2022 by A B
Liz helped us with passport application. Loomis post office do not have appointments for walk ins. However her 10am appointments were no show and she helped us right away. She was pleasant, friendly and answered our questions patiently. She was quick, we were out in less than 15 minutes.
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July 2022 by Brad Dixon
Too bad zero stars isnt an option. Hands down worst post office/ mail carriers ever. Multiple times online tracking has shown delivered in lock box, however package was never there. Then out of the blue it shows up 2 months later randomly along with a stack of old mail. Get it together people
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July 2022 by Sheila Tipton
For quite a while now I’ve been trying to get my newspaper delivered to me on time. Service has been spotty at best. Paper comes out on Wednesday and should be delivered to me by Friday. Still haven’t received last week’s paper. Called yesterday, was told it would be looked into and I would receive a call by today. No call, no paper in mailbox. Now they won’t even answer the phone!! What’s the magic word?.. I am beyond angry and frustrated.
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May 2022 by R.L. P.
I was very disappointed to find that the Loomis P.O Box pick up lobby was locked. It is a Saturday and the lobby times are generally Monday - Sunday, 24-7. A note should be posted on the outside explaining why it is closed to the public. There is an important delivery I needed to get today.
