RVMAX

Most Recent Comments

• November 2023 by Sarah A.
  My husband and I went there and looked at a unit. The price online fit our budget. We were pre-approved prior to going to the lot. I texted Steve and he texted me back that the price was good. My husband and I purchased a 5th wheel hitch and we were all set, however now that we are filling out purchase paperwork, RV max will not honor the online price and the asking price went up 8000 dollars. Buyer beware!
• November 2023 by Tracy Minyard
  Great place to buy your RV!! Very knowledgeable and helpful people.
• August 2023 by Joyce K.
  Very disappointing experience. We took our fifth wheel in to sell. At first, we were very happy because they promised they were not like any other RV dealers in that we agree upon a price, and RV Max will do any repairs not costing us any money, and give us our price. Well, turns out, the trailer was sold four weeks earlier without a word to us. Outside of no communication of when we should bring the pink slip in, now RV Max tells us all the items they had to fix on our trailer to sell it, (the contract clearly said we would not be charged for any needed repairs), they say they want $800 for new tires. We felt bad that they supposedly had a lot of repairs and so we agreed to "help them out" and pay for the tires, even though our contract clearly said there would be no extra charges. We trusted them when they said they would not get any more money than $4,000 over what they were going to give us. What a shock to see they listed the trailer on their website for over $9,000! It's so disappointing to think a business is reputable and something like this happens. So d*** on our part to agree to help him out and pay for the tires. I hope this review will save someone some money.
• July 2023 by Chad N.
  RV Max has the nicest people working there! I hope to work with them again when we upgrade.
• October 2022 by Jim Sullivan
  This is our first rv. My family and I went rv hunting for a day and a half, starting in Sacramento, and working our way back home. We saw Rv Max and decided to stop in. This was Saturday afternoon at 4:58 pm. 2 minutes before closing. Michelle happily took us into the lot to check out several units. And there she was!!! A beautiful 2019 Primetime Avenger that had just the floor plan we were searching for. The following morning we began the loan paperwork. That Monday the loan was approved, and walk through scheduled. When we arrive the day of our walk through, we were greeted by the owner Mike. Very nice and knowledgeable man. He took us to our trailer which they cleaned and prepped nicely. Gary gave us our walk through (2 hrs). He also installed a weight distribution hitch for us. Felt very confident when we left. This place is awesome!
• September 2022 by Elaine M.
  We bought a trailer from them in July. Our kids were horsing around and broke a cabinet door really badly. I thought we would just have to buy a whole new door but when I brought it in to ask about where and how to get a new one they fixed it better than I could have imagined and were extremely quick about it (I had said kids with me a they only got a little antsy waiting for it to be fixed). They were extremely kind and gracious about it. This is our first trailer, and I was nervous about being an owner. But so far the folks here have had excellent customer service and willingness to help above and beyond with the problems we've run into. I posted a photo of the repaired cabinet but yelp won't load the before photos.
• April 2022 by Rosemarie M.
  We recently bought an RV here after looking everywhere and it has been one of our best buying experiences.After dealing with Walt and his experience, knowledge and friendliness, we purchased an used RV as is. The owner and his daughter were very accommodating with our needed timeline and payment. When we went for the walk through we found that they had replaced the tires, awning, power converter and gave us the hitch to complete the set up... FOR FREE!! After we had already paid cash.... WHO does this? Their Service Was Beyond Belief!!
• April 2022 by Michael T.
  We had been looking for an RV for some time, and the big name dealers in the area, although they have lots of flash and whatnot, lacked big time in the customer service area. We visited RVMax and instantly were treated with respect and care. They took plenty of time to show us around, and then the time came for us to purchase, that is exactly where we went. During the finance process, which took a week from my lender, they were super patient, stayed in regular communication with us, and were extremely helpful to help us close the loan. Delivery of the RV was exceptional, as they took plenty of time to go through the walkthrough and show us everything that needed to be known about the coach. Absolutely extraordinary customer service, super friendly, not sales pushers. Thank you so much RVMax!!!!
• March 2022 by C D.
  My wife and I had been searching for the right travel trailer for almost two months; looking at new and used at multiple dealerships. Finally, we got to RVMax and found several that might fit our needs. We returned several times over the course of a week trying to make our decision and each time, the sales people were amazing--knowledgeable, professional and never pushy. We eventually picked a 2021 Jayco Jayflight. The entire experience has been good. Any time I have a question or issue, the owners are responsive and helpful. I can't say enough good things about this dealership. RV Max is the only place I'll be buying an RV.
• February 2022 by Denise K.
  Woooow!!! Quality staff, knowledge and selection. We purchased from them. Their selection of RVs are very clean. We had visited many lots, and saw some pretty gross rvs. I can't speak highly enough about the people who run this operation and smoothly. From first greeting to feeling assured walking out the door that if you need anything they are there for you after the fact. Also, they have inventory constantly coming in. Just love this place!!
• August 2021 by Kimberly K.
  My husband and I came in 3 days after we got evacuated for the Caldor fire. Let me say, AMAZING people! The whole staff are just super people. Understood my stress, So friendly, didn't feel the used car salesman at all. Ray Harris was great showing the rv's, Jenna in financing was super sweet, Justin did a great walk through so we knew what we were doing and Mike was Just a wonderful man. We picked up a 2014 Eclipse Evolution and love it. They even had it ready a day before we though we could get it. The condition of this RV is stellar! The price was super fair! If our house does burn, thanks to RV Max we still have a home. Anyone and everyone should make this the first and last stop! Thank you for everything!
• August 2021 by Dennis B.
  We have had two 5th wheel RV's and sold our last to a couple who lost everything in the Paradise fire a few years ago. Recently we started looking to get back in RVing. Checked out RVMAX on the recommendations of both a friend who purchased a 5th wheel there and another friend who owns a RV repair business nearby. Met Steve, a salesman and had the most enjoyable experience. As we were on a budget we were able to purchase a little used, 13-year old travel trailer that had just arrived on the lot.13 years on a travel trailer is significant...but the A/C, heater, tires, flooring, water pump, upholstery and roof were all in excellent shape. Prior to our taking it off the lot they did several small repairs (roof sealant, gray water valve replacement, pressure washing, drawer repair, cleaning, etc.). It was their noteworthy customer care that while still on their property they allowed me to have the decals replacedFor our first shake down trip, we had to cancel a weekend at the Beale AFB FamCamp and go directly into a 30-day stay in Oregon. There a couple other problems cropped up...only one side of the stereo worked and a few other minor things had to be looked at. Upon our return Jenna, Mike and Gary ensured all was repaired to our satisfaction....on their dime and on a 13 year old trailer...I was impressed!Our lasting impression is that we were treated like family and, as family, they wanted us to be happy with our purchase. Thank you, we recommend you to all without any reservations!
• January 2021 by Winter H.
  We had searched everywhere for a trailer for my mother, so she could be closer to us. We secured a spot but couldn't find a trailer private party that wasn't overpriced, a scam, or in horrible condition. We went to the Loomis and Rocklin Rv Max locations and had a great experience both times. Every person we encountered was so helpful, knowledgeable and made every effort to make us informed trailer owners(we are very new to this). Mike, the owner, was very flexible and accommodating. The location for delivery was a tight complicated fit and against a deck. Mike nailed it! Very happy!
• October 2020 by Nickolas Robinson
  Younger middle aged & mixed race couple walks in. Dressed casual. One works as a sheriff and one's a medical director unbeknownst to them. Looking at 5th wheels, etc. to take a blended family on road trips. Older salesman & perhaps owner gave a very dismissive vibe. As like a "you're wasting my time and interrupting me selling a destination trailer to a couple in their 60's, matter of fact" vibe.Looking to purchase a Phoenix midsize 5th wheel with bunk beds for our kids, but he wasn't that interested in us at all. We will be purchasing from the RV seller in Newcastle instead. If you are younger, you may do better to Not waste their time at Capital RV Max, and subsequently your own time. P.S. I am also an official Google Local Guide.
• October 2019 by Douglas Bruening
  My wife and I were shopping for a motorhome on line 3/2019. We found the exact motorhome that we were looking for at RVMAX. We were so pleased with the entire staff because they were professional and patient with all of our questions. They assured us that the motorhome was as outstanding as it appeared on line. We traveled from Wisconsin to inspect and test drive the motorhome and the technician on site spent several hours with us going over every part of the motorhome and was clear that he didn't want us to have any issues in our travels. The training session/inspection was so informative that we taped it and are using it as a reminder of the features and safety. This company is true to their word and stands by their product. Thank You for everything Mike and the entire staff at RVMAX.