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August 2023 by Amber C.
Showed up before 5 and the doors were locked they were already closed. There was someone working inside but didn't bother to reopen to help. Poor customer service, will find another place for my packages.
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May 2023 by Jim Baldridge
In the past service has been great.. sometimes had to wait for other customers.. no problem. Today there was a lady working there that was extremely rude. Went in sent an email to their email site to print two pages the lady working there said it’ll be 20 minutes or more she was helping the customer in front of us. The customer heard we only had to print two pages and said go ahead and take care of those folks first I still have to fill out my forms first. So we waited and waited.. only to be ignored. Finally I asked the employee were you going to print out our two pages… In a very rude manner the response was… no I already told you would be 20 minutes or so. So we left
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January 2023 by Kyle Rattay (Chopper)
Best spot around nice people great customer service no bull!
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December 2022 by Scott R.
My family and I have been using Mail Biz since Holly and Steve took the business over. Our experience has been nothing but excellent, they are kind caring and professional. I noticed some of the past reviews had given them a hard time regarding not wearing masks, I wonder how those people feel now that we know they don't do a darn thing. Some of us knew it back then! Thanks Holly and Steve for all you do for the Loomis community you're one of many great businesses here in our town.
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November 2022 by Chris Wildrick
Walked in at 4:28pm to get fingerprinted, was not greeted nor acknowledged. There was a notary helping someone. Finally someone came out from the back to help us, we informed her we were looking to get fingerprinted. She told us they stop doing fingerprints at 4:30pm. I didn't realize what time it was until I was walking out the door. It was 4:31pm.
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September 2022 by Michael M.
A family run business in a small town that takes great care of us. They are always attentive and cheerful. I gave most of their services and am a happy customers always. Thanks for being part of our community.
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July 2022 by Larry Holmes-Talbott
I stood waiting while the fingerprint technician completed a personal phone call to her son talking about his stolen SSN. No apologies, nothing. Like she was doing me a favor. I frequently have to provide livescan and have gone to this location everytime. Clearly not valued as a customer, won't be returning.
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February 2022 by Kiiim S.
Upsetting with this location. Different online sources stating different times. We rushed here thinking it was before 3. After coming here several times trying to get one package. Today we knocked on the door to see if she could've assisted us. She was doing nothing but sitting on butt on her phone. When we continued Knocking she yelled "WHAT". I was honestly upset after that situation and just left. How embarrassing is that for you being so rude. I'm completely disgusted with this lady and this location. I will not be coming back and will have to find another way to get my package. This is sickening!!!!!
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February 2022 by Edwint T.
Dear Faith, you should never tell a customer is wrong, when they come in your establishment for your business. Your attitude towards me will reduce customers because I AM NOT giving your business any referrals. Please move on from the past, treat everyone equal with respect and you will live a healthy and prosperous life.
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January 2022 by Debbie Clark
Their customer service is exceptional.
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March 2021 by Kathy Speights
A family run business, always fast, friendly service.
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December 2020 by Renee M.
I LOVE MAIL BIZ!!! Holly & Steve are always available to help us with scanning, mailing, UPS, notary etc! Also, this is the only place I can send anything without wearing mask! As a person who cant wear a mask, Mail Biz etc is a HUGE blessing!
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December 2020 by Heather B.
I have used this very friendly family run business for the past two years. They are very dedicated to their customers and eager to help in any way possible. I have found if they can not do something they will even give me multiple referrals to choose from who can. I am very appreciative that they are understanding and practice a no pressure approach to a very personal issue I have of facial coverings. As a trauma victim I suffer greatly with the imposed mask implementation. It brings on panic attacks that is also exaggerated by a case of COPD to the point of becoming incoherent and passing out. I thank you for allowing me to practice my Constitutional Rights as well as allowing a sense of normalcy during this overbearing pandemic. Rest assured I have and will continue be a regular customer for your services. God bless.
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December 2020 by Leona C.
Went in this morning to mail gifts . Could not believe not one of the 4 employees was wearing a mask. And shipping cost we're astronomical! Go to the post office to ship your packages.
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December 2020 by Rachel S.
3 staff members in the small congested building and not a single one wearing a mask in the middle of a global pandemic with our states ICUs filling up. I am so grossed out and beyond disappointed by this family business. Their apathy toward their community that keeps the food on their table is palpable. I will never be back- not that they care.
