Auburn Outboard Marine is highly praised for its exceptional customer service and expertise in boating needs. Customers consistently highlight the friendly and helpful staff, including individuals like Mike, Maria, and Bob, who go above and beyond to assist families and first-time boat owners. Whether it's finding a small part for a water pump or guiding customers through the purchase and setup of new boats, the team is noted for their dedication and patience. Many reviews commend the knowledgeable staff for their thorough explanations and support, especially during complex transactions with banks or equipment installations. Families appreciate the welcoming atmosphere, with staff members offering snacks to keep children happy while parents finalize paperwork. The business is also recognized for its quality products, particularly Alumacraft boats, with customers noting their impressive performance on the water. The service department receives high recommendations, with some traveling long distances for maintenance due to the quality of work provided. Overall, Auburn Outboard Marine is seen as a reliable and customer-oriented business that ensures clients leave satisfied and excited about their boating experiences.
Great place lots of items in stock and great customer service and knowledge
July 2024
The owners are awesome people to work with and make buying a boat easy and painless
August 2023
We had a repower done on our boat. The experience we had with Bob was exceptional. We feel he went above and beyond when helping us through the service. Mario was very informative and helpful in explaining the break in process and did an excellent installation.
