I've been living in Long Beach for over three years, and this was my first time requiring assistance from this location to schedule appointments. Unfortunately, I received no callbacks, and the only explanation given was that due to some issue, the banker couldn't call. Not going to visit this location again.
November 2023
The manager was sooooo dismissive and condescending it was so weird lol I felt very much like he was shooing a fly away.
October 2023
This branch is not run well. I would recommend firing the branch manager. Came in on Thursday evening at 4pm. Been standing here for 20 minutes and they only have one teller in a downtown location, and there is 10 people waiting behind me. Completely unacceptable.