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June 2024 by Shannon Scott
Kimberly has the worst customer service! She was very rude and made a very unprofessional comment. Looking at the previous posts, it doesn't seem that corporate really cares about who they make a shift lead, to say nothing of basic common decency. Then again, it IS Walgreens and it is on Pacific, and she probably only makes a dollar over minimum wage, so I guess she hates her job. Won't be shopping here again. Maybe this store will eventually close too lol.
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June 2024 by Justin Lesperance
I used to love going to this store to buy supplies for my daily needs until I was confronted by a store security guard for carrying my skateboard in the shop. He insisted that I should leave it in front of the store and the security guard would watch it, but he shouldn't be able to tell me to leave my value belongings that I may legally carry in the store. Anyways, that would be my final visit to this Walgreens entirely.
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June 2024 by reeseypoo 2
Horrible!!!! Horrible!!! Was left on hold, no answer for 45 minutes with PHARMACY!!!!! NEVER GO HERE!!!! Worst customer service ever! PHARMACY!!!! SUCKS!!!!!!!!!! Never been more disappointed!!!! NO ONE EVER ANSWERED!!!! HORRIBLE!!!!!!????
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April 2024 by Mark Marko
Store is ok. Would be nice if they would occasionally clean up all the trash in the parking lot. Just once a year world be an improvement.
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March 2024 by Allison Gendreau
Staff were super helpful finding clippers for my dog, and the restroom was clean!
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February 2024 by Yaz W.
This location has to be the dirtiest one in Long Beach. I don't understand why management can't see that. Before you even reach the door. You're surrounded by trash and human feces. No matter when you visit the front of the store is so unkept. Do better Walgreens. It shows how neglected this store is.
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January 2024 by daniel Garcia
The parklot is full of trash no trash cans homeless always around begging for money or stealing from the store and there's no security and they don't sell no more premade sandwiches and salades in the refrigerated shelf and the managers won't doing nothing about it.. Walgreens all round they should negative stars for everything but I'll leave them with a one star ? review..Please write a formal complete to Walgreens management or the Walgreens corporation to address the problem..
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January 2024 by C Armistead
The official homeless drug addict hangout for Wrigley
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January 2024 by Mike C.
Terrible customer service. I bought a $100 Visa gift card for my daughter on Christmas day, but when she opened the package, there was a Starbucks card inside. I twice visited the store, but two different managers said they couldn't help me without a receipt. Why would I have kept a receipt for a gift card? Because i can't trust you? I called their customer service line, and I got the same response. Buyer beware. This multi-billion dollar corporation will sell you a false bill of goods, and I am out $100. Shop at your own risk.
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December 2023 by Annie B.
Happy I have this Walgreens close to my home. I love that I can pick up my FedEx packages here….
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November 2023 by Maria Gonzalez
Every time I go it’s always closed if need stuff my my baby this pace is never open after 1am love this store but they really need to eaither change there opening schedule causeThis is the 5 time I come in a month andIt closed at this time
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November 2023 by eddie sapien
If I could give them zero stars I would.place is a mess!! No customer service, no sense of urgency and just plain rude employees.This place needs a district or area manager to pay them a visit so they can see how this store lacks any customer service.I've seen 2 black employees look at me at the photo department and completely ignored me.
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November 2023 by Areli Felix Mtz
Wendy from Pharmacy SHAME on you poor service! Next time, get some education on helping people out at least on making WALK IN appointments. This kind of lazy people I wouldn't like at my health care.
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September 2023 by Sherie G.
OMG!!!! This pharmacy has gone down to the dumps. My dad had surgery 9/18,and had a post op appointment on the 19th. The dr. put a prescription in for him on the same day,so I kept checking the app,to see if it was ready,unfortunately,it wasn't. I called real early the following morning,I talked to this guy,who was rude and nasty. He put me on hold, and while I waited,the phone rang back,and he answered,as if he never spoken to me,and accused me of hanging up. How dumb did he sound!!He lied and said the prescription would be ready on Thursday,and guess what it wasn't.My sister was told it would be ready on Friday,and it wasn't. Today, the 27th, I called the pharmacy,to check on the status of the remaining prescription,and was assisted by a very nice young lady named Stephanie. I gave her the necessary information,and she tells me,the manufacturer of that medication,no longer has it,but she found another manufacturer and placed the order.She apologized,after I told her this is unacceptable. I will be finding another pharmacy.
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September 2023 by Michelle Sherow
The pharmacist was really rude. He kept cutting me off as I was trying to ask him a question, as if we were drug addicts. I knew what time my husband's prescription was supposed to be ready, it was after midnight, so as I was trying to ask him if he could start on them he was getting more and more rude. I tired to explain to him our situation that we are homeless and that we were trying to get on the road out of California. He told me he didn't care. It is truly sad that when you have to take pain meds that people treat you like you are a junkie. I wished someone would trade places with us and give us no pain and no meds to take I pray for that everyday. My husband is a cancer patient and I have degenerating bone and4 bulging disk. These pharmacist need to stop judging and just give what the doctor prescribed, they do not know what a person's condition is. By the way it is 9/2/23 12:30am and this is the walgreens on Willow and Pacific.
