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February 2024 by Kevin Lo
whoever made the night time rotisserie chicken on 02/06, that is the best rotisserie chicken i have ever had in my life. its so juicy and seasoned ?
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February 2024 by Tim D.
Open more check stands. It's disrespectful for you to make record profits each quarter by charging more and providing less service. I'm gonna start making my problems your employees problems in retaliation.
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February 2024 by Koen Miller
Love shopping at Vons since it's my go to store.
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January 2024 by Daniel Dianda
They don’t answer the phone, just trying to figure out if they swap out propane tanks but been on hold for over 15 minutes so far….
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January 2024 by sherwin lewis
There’s a male worker on Wednesday mornings maybe 23-27 years of age Latino he wears a ponytail with a hat and I believe glasses . I was looking for pedialyte for my sick puppy and I asked if he could help . I said I’m not sure if I’m over looking it or if it’s not I’m stock right now . He then said if it’s not there we don’t have it . I said again it could be possible I over looked it can u check on the product for me ? He repeated hisself and just walked off . I thought his customer service was really poor and rude I was already in distress from a dying puppy
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January 2024 by Jesusita B.
Half the fruit has mold. Get some fucking cashiers. Their self check out machines would not let me buy 2 damn cucumbers and locked half the damn computers with no one around to help. I should have walked away without paying.
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January 2024 by Ryan Scott
I hate this vons. The lines move super slow, and its been like this for years! They always have only 1 checker or maybe 2 even when its super busy. Would it kill them to hire a few more people???? The skeleton crew mess needs to end. Its terrible.
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January 2024 by Edgar E
This place is wrong for charging these college students so much more than other locations. Everything here is taxed
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January 2024 by b p.
This is for the bakery. I am SO upset beyond words, I'm trying not to be but they ruined my surprise for my roommate's birthday. I specifically ordered a Green, pink, and blue cake to match a Killer Klowns from Outer Space cake topper I got. I found a cake on their site, 8" green polka dot cake, and when I went to pick it up today, the cake was white, pink and blue. The thing looked like a gender reveal cake - which I'm HIGHLY sensitive to considering my roommate is a trans woman, and I don't want her to see her birthday cake as a gender reveal or the fact that the cake is in trans flag colors. When I told the baker this, he said I should have come inside in person to place the order. I'M A BUSY PERSON, there was an option to order one online so I ORDERED ONE ONLINE expecting to get WHAT I ORDERED. Why even make that an option if I have to be there physically in person to tell you how to make it? I had to ASK them for a solution because my cake is not at all how I wanted, and their solution was for me to pick out a premade cake which I didn't want to do because none of them fit the theme and they weren't the flavors I specifically chose. Their other solution was to give me a half off discount and to let me leave with a gender reveal cake. Considering today is my friends birthday, and I scheduled the pickup after work before her party, I had to get the stupid gender reveal cake and pay for it. I'm infuriated by this being their decision and the mistake they made that shouldn't have even been a mistake in the first place. Where was "green" lost in translation on the 8" GREEN polka dot cake and why? And why was there such a lack of empathy and understanding when I brought up the fact that they ruined such an integral part of a birthday. UPDATE: we cut into it and even the inside is wrong. I ordered a marble cake. It was chocolate on the bottom and white on top. I AM SO ANGRY. I put in this order a WEEK ago. How did they mess this up so bad and make it worse by lack of customer service and understanding? Do not order your cakes here. Especially for someone you love and care about.
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January 2024 by Jayy B.
Listen there's a reason why Ralph's has double the customers. Vons is literally ALWAYS out of shit. I'll get to shopping and they won't have something as common as boneless chicken and I'll leave my cartridge right there. Waste of my time so I'll waste yours
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January 2024 by Lauren H.
updating my review. i'm not a person to constantly leave bad reviews by the way, im a young college student and am genuinely concerned about the state of this store. i grocery shop every week and go here just because it's the closest to me. i still constantly find expired food. actually last week there was a box of mac n cheese that was expired for MONTHS. you could even easily tell because it had an old design on the box that they had changed. also, there's a guy who seems to manage the shopping carts, he's taller, young, white, with brown hair. yeah.... an older lady was going to the front of the store where all of the carts are and went to grab one and had to walk past a cart that had locked wheels, and the guy stormed up to it, grabbed it, and violently slammed it against the wall right next to her and it was so hard it was scary. i'm not even exaggerating, i wanted to say something to him but i was actually terrified. also, the self check out stands are always DISGUSTING with old food and other things all over them. this store is just ridiculous and sad.
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January 2024 by Nikki W.
Seriously DO NOT ever shop at this store. There is NEVER more than one cashier lane open and the lines is ALWAYS long. It's absolutely ridiculous and they clearly don't care. Never an effort to speed itcalong. Never a call for backup. This store SUCKS.
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December 2023 by Michael N.
This is the worst Vons due to the simple fact that the African American security guard is a fake, and accused my two daughters and my girlfriends son of stealing THEIR OWN personal bicycles! I've had two terrible interactions with this fake guard who stands at a podium by the front door with his cell phone taped to it so he could watch videos instead of keeping the store and patrons safe. The first instance was last month when I went to use the restroom, I asked him for the code since he was right near it. (Watching videos on his phone) He said "just push it" so I "just pushed it" and guess what... It wouldn't open, so I asked him for the code and he goes "bro just push the door" he came and tried it and guess what? It wouldn't open. He then enters the code and let's me in. Second terrible and god awful situation happened lastnight 12/22/23- THIS IS THE TOPPING of the cake. I went to run an errand so my two daughters (ages 13 and 14) and girlfriends son (age 16) rode their bicycles to Vons to pick up some snacks, they were chaining up their bikes between planet fitness and Vons when the VONS security guard came out of the store YELLING and causing a scene saying "you're stealing!!!! You're stealing!!!!! Put that back!!!!!" My daughters tried telling him it was their bikes but with his loud yelling tone/demeanor he was causing a scene that they got scared and rode away as fast as they could. While they were panicking and riding away he was yelling "COME BACK, COME BACK!!!" They rushed home and we're shaking expecting the police to come knocking on the door. My girlfriend and I decided to go confront the security guard with our kids in tow and the security guard claimed he said [calmly] "don't park there someone will steal it". What a load of crap. That was clearly a lie, why would he care if someone would steal it and be yelling from vons all the way down the breezeway? This was SO dangers because of the state of panic they could have gotten hit by a car in the parking lot or on their ride home due to them trying to get away from this unhinged and unstable security guard YELLING at them. What a disgusting and fake security guard. VONS, find better security that is more professional, we will all be finding another grocery store to go to until this is rectified.
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December 2023 by Dartanyo V.
Excellent store - the deli crew is awsome and all the services are excellent , the security guard with glasses is a great guy he always helps out and is very friendly . Need more security people like him .
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December 2023 by Michael Gore
Associates are hard to find and not interested in helping. When I asked about an advertised product I was told they had it in the back but it was on a pallet and too hard to get for me. Of course no manager was available since he or she was at lunch. This was my first visit to Vons and I can't see a reason to return.