The Verizon store in Long Beach provides mobile, 5G home internet, and business services. Customers can schedule in-store appointments or place online orders for pickup, free 2-day shipping, or same-day delivery where available. Reviews highlight great experiences and a great staff. One customer felt like a valued customer after a super easy and no-hassle exchange, leaving the store very happy. Another customer, after a horrible experience elsewhere, had their faith redeemed by amazing service, empathy, and understanding from an employee. Multiple reviews mention easy and fast service, with customers extremely happy to have knowledgeable specialists guiding them through processes like switching accounts. Long-term customers note that the reason for their loyalty is great employees who provide great customer service, ensuring clients leave with more than just a solution but also with a smile.