“I rate this Enterprise #1 in price, customer service, cleanliness of vehicles, and overall positive experience. I've rented a truck to tow my trailer forbusiness twice now and I've had one of the best customer experiences ever both times! I reserved the truck online the day prior to pickup. It's free to reserve and you don't need to enter your credit cardinformation. The price was the lowest I found. Others don't compare and most companies don't offer so many rental vehicle options.I received a phone call from the Enterprise rep a couple of hours prior to pickup time to confirm booking. When I arrived I was greeted by a young lady at front desk who was so friendly! The check in process was simple and fast. I was in and out in 15min. The vehicle was immaculate. I left my vehicle in their secured lot overnight without issue. Drop off was just as quick and easy as the check in process. The manager, Alejandro is very professional and kind! I can see why the team there is so friendly and chill because they have a great leader.I will always choose Enterprise for my business rental needs. Thank you to the entire team for making my challenging days better with your kindness.”
“Best spot to rent a truck.We booked a same day with Penske we were in and out. Mathew was nice offered us something to drink on a hot day. Highly appreciated be back soon thanks”
“Make sure you have your paperwork and ducks in a row. They're not good with how much was in there and what you. Tried charging for a dolly that we reserved but they didn't have one available. We prepaid for our reservation and we show up and there's no truck available so we have to drive so over LA.”
“Great experience renting a truck from this place. They had the truck I reserved and we’re nice and friendly. Truck was clean and everything went well. Only issue was when I went to return the truck after hours the food truck people parked their cars the way of where I was supposed to return the truck, but that wasn’t the uhaul people’s fault.”
“This is a side business for Postal Annex+. They rent U-Haul trucks but don't have a large selection. They do not sell packing boxes. They quickly brought my big truck around from the back and got me through the paperwork. My late night return was hindered by app settings but was successful.”
“Jason was SO sweet and very helpful. He recognized I was stressed out and immediately made the process very fast and easy while giving me all the information I needed. Thank you Jason you are the best.”
“This U-Haul location was clean, easy to get in and out of, the truck we rented was in excellent condition (and clean) and the guys that worked there were very nice and helpful! Would rent from this location again.”
7AM - 7PM
5880 Paramount Blvd, Long Beach“This lady here finally used this amazing service and I’d like to share my experiences with all you lovely people who see my stuff and follow my suggestions. For the first time this 52 year old required assistance for her moving and came across the exceptional customer service given to me by Sales & Support from Corp. Reservations office. On 7/30/23 I left my call back # for U-Haul to return my call and this happened…Kevin AKA “Ali” was the Angel sent agent that heard me out during my call. I explained it was my very first time using U-haul and briefly explained my health condition to Kevin…he assured that he would assist in all that was possible to making this the best decision ever on using their services. I was asked a few personal questions about the size of my moving needs and from their all went super well and easygoing! A truck rental for 24hrs the pick location closest to me, the additional items needed for my moving of certain items and most importantly the needed help of movers from a 3rd party that U-haul and the estimated hours based on what I had and from where to where were the items being hauled to, Kevin the estimated time was on point 3 hours was all it took. This is used to make the loading and unloading as simple as can be to their customers! Download of an app. on to my cell phone and all my information would be their for future references. Easy drop of if truck and also easy payment process to the movers all sent to my phone. Literally Kevin made sure all that I required was available to me and or my family assisting me with no problem what so ever. It really took just a few minutes to do and all over the cell, just needing to pick up the truck and from their everything else would be fine and ready. I appreciate people like Kevin and applaud his services because when a man helps out a lady not knowing her personally but hearing her out and doing everything to assure that what is needed is given and that she can rest assured that all will be fine for me…that’s gold! Thank you again Kevin, muchas muchas Gracias keep up the amazing work you do for your customers and bravo! picked up my rental at Paramount location and there my experience was red carpet service given to me by Andrea who made sure the truck rental was the correct size based on the items that needed to be hauled by the movers. I decided to make an upgrade and I can thank Andrea for that great call because the perfect size vehicle was provided for everything to be taken in & out in just 1 move! Andrea brought the vehicle out and made sure all the equipment rentals I requested with Kevin were in the truck and explained again the payment and drop off of the vehicle and the app. information if I needed more time too all in the app, available to me by a touch of a few buttons. My personal stuff was already on file from Kevin handling that over the phone at local office screen shots of Driver’s license & payment information were confirmed. Thank you Andrea for your help and outstanding customer service! Robert the Manager came over to remind me that when payment to the movers was ready provided the # sent to me via text to my phone that was their code to receive the payment and to make sure that it was given until the service was done not before also the amount of gas in vehicle and what needed to be returned when dropping of truck. I was sent a text like an hour or less after leaving confirming my needed of start time for the moving. Movers arrived before scheduled time and my family could help with packing and directing while they moved and got everything hauled away and this made it super easier for everyone, drop off hauling was completed payment to movers ✅?drop off my rental handled by Adriana and Robert Manager at local branch with ease too and extremely helpful and professional! Highly Recommended Yes! ✅Spanish assistance available for booking over phone & extremely helpful and caring professionals would I use this again? Yes, anything to make it easier for me or my loved ones Yes! Affordable prices✅Gracias, I will use t”
“Actually came here because the U-Haul place near me (where I normally buy propane) told me he was too busy and I should go there. So I did. This place is the BOMB! The place is way bigger. They have more employees. The service was SPEEDY. There is a button to press for Propane service. It seemed like I pressed it and before I let go dude was walking out the door to assist. It's a little further but the service is way better.”
7:00 AM - 7:00 PM
1600 E Pacific Coast Hwy, Long Beach“Jasmine at the pch location needs a raise. When I arrived in the morning to pick up my trailer, there was a line out the door, because a employee had quit the day before leaving that location short staffed. I waited 1 1/2 hours and Jasmine had come in on her day off to relieve the situation, and she was extremely helpful, professional, and knowledgeable. If uhaul is smart, they need to promote her asap”
“Everything was great! Super friendly at this location...it's a few more miles away, but I'll go there from now on because of the pleasant customer service! Thank you!”