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February 2024 by Wiley S.
Patronizing Staples for years and have never experienced a problem. Not even with their home service technical help. It's a good company
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January 2024 by star f.
This is for the service by young lady who works at the print shop on Monday, January 29, 2024. I came in because when I went to do my print order on their website the website suggested that I utilize the email feature to email the documents to Stapleswhere I could then go to any of their printers and print the documents off and pay for them. That seems like a simpler solution so I chose that. I had with me cash and my Apple Pay but not my wallet as my wallet has gone missing and I cannot find my physical cards. She told me that their store will no longer take cash or Apple Pay and will only accept physical cards unless I want to do a print order, something I could've done hours ago when I first access their website, but at this point it would not be ready till tomorrow which is too late to get the legal documents that I need. She did not care how much this was hurting my life and how bad this was affecting me, these are legal documents that I need to get printed for tomorrow, as far as she is concerned it's not her problem and she doesn't have to find way to help me I do not trust any business that does not accept cash payments, and would not recommend this business to any person there used to be a Staples close to my house that was really great, but that closed and now we have this piece of crap I have to drive 20 minutes One Direction to get to due to traffic in the area
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January 2024 by R B
Called and inquired about printing. Questions were answered but customer service representative was lackluster about my excitement for the product which left me feeling, “Is the product as good as I think it?”. Now my perception ‘flatlined’.
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January 2024 by Brandon R.
Sent a document to get printed and drive 15 minutes for them to tell me if i don't have a debit/credit card i cannot print it out, I spoke with the short manager and he told me there was nothing he can do if i don't have a card, was rude and good for nothing, i don't know how some people are managers, i guess it's true it's not what you know but who you know.
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January 2024 by Donna B.
I sometimes forget that Staples is an option for copy center needs. I also forget that they also have office equipment and furniture, sometimes at really good prices. Staples also is a drop office location for Amazon and PayPal. They also offer shredding services for $1.87/ pound. Parking - The have their own private parking lot with ample spaces.
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December 2023 by lana mae wicks
I am disappointed, they do the bare minimum work to avoid HELPING you . This used to be my favorite place to come print documents. Now , it’s a nightmare.Now THEY make you use self service even if it’s not WORKING! I was there for 30 minutes trying out their advice and downloading all different apps to get my document to print and I asked the manager YESENIA, “ Can I send the document to you and you print it out “ she says , “ YOU can put an order in” like really? A order for one piece of paper? If I were a manager I would’ve helped the in store customer needs first ! Especially if the order required very little time that’s when logic comes in! Granted , if I had 50 pieces of papers that needed printing I would’ve totally understood the inconvenience…. Yesenia , saw me trying , waiting, and nothing! They are not of service to help YOU . They’re there to do the least as possible and talk amongst other co-workers …. I am , Very upset. I left without getting anything printed or felt anyone tried to help me effectively ….Yesenia ,
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December 2023 by Gloria M.
Customer service can be better when addressing questions. Staff was real chipper upon entering the store but became aggravated upon return of an item
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November 2023 by Patty Alba
I needed help with a project I have for school.The staff was very helpful, patient, showing me how to make copies from my phone.
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November 2023 by Anarosa M.
Worst location ever. Got there, couple people in front of me, kinda gave me time to email them what I needed to print out, finally got to the front, guy with a pony tail helped me, and I can see 2 other people behind the counter, I just needed to print out few tags for my son's school give away. He said I can use the computer, I said no cause I needed to print on cardstock paper. He's asking the lady and the guy, they said they can't do anything right now, first of all You are staples, this is what you do, so long story short, the guy looked at me and said, these are my managers they said we can't do anything right now...why? Don't know,...Never going back there, btw I went to UPS right next to them and they were able to help me in like 5 minutes (at a shipping company)
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October 2023 by Arthur Smocks
This place has been revamped. I had a very pleasant harassment free experience.
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October 2023 by Jose chelis Flores
I have yet to have a bad experience with printing here I have had requests with a time frame as short notice such as 5 hrs. The clearance area always has something good.
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September 2023 by Danya Rodriguez
Really disappointed with todays service. I had been standing in line for 15 minutes and printing guy serviced an older lady before me although I had been waiting before her.I mentioned it 3x that I wanted to get a page laminated and they said they’d help me. Then an older lady came in and said she wasn’t able to laminated one page because it pushes back orders. It’s pretty ridiculous that they had me standing for a long time when they could’ve mentioned that beforehand.I come to this location at least once a week to print and to laminate and this is the worst services I’ve gotten.
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September 2023 by j j
if i could give this place less than 1 star i would. horribly ran store, no one's helpful and the manager (an older lady with glasses) doesn't know anything about customer service. just throw the whole store away
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September 2023 by Elisabeth W.
Chris in photocopies was really helpful and knowledgeable. He also was very considerate of a customer who was disabled and showed them respect and courtesy. Excellent employee.
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August 2023 by Destinee Magee
Chris in the print department has terrible customer service skills after a nice African American lady (whose name I don’t remember) gave my print project to him to complete when I picked it up it was lost under a pile of there stuff and he told me it wasn’t his job to complete the project even though it was handed off too him. 1/10 do not recommend working with him