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July 2024 by riko safe
Beware of buying anything from Spectrum in general, besides their home or business internet services! They will upsell you devices like the Samsung Galaxy A7 Lite tablet, which runs so slow to the point of being unusable, but when you bring it back to this location well within 30 days to try to exchange for a new unit or get troubleshooting help, all they do is either provide lip service and/or give actual incorrect information regarding these devices tied to their own mobile phone plans. Now I have a useless device collecting dust after Samsung let me know just how stuck I am with it.
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June 2024 by Emily M.
THIS IS A BAD COMPANY THAT DOES NOT CARE ABOUT ITS CUSTOMERS. AVOID SPECTRUM AT ALL COSTS. AND WHATEVER YOU DO - DO NOT GET SPECTRUM MOBILE!!!!!! DOES NOT WORK AND TERRIBLE CUSTOMER SERVICE.
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May 2024 by Jen G
Friendly staff and fast service if you have a reservation, walk ins are fairly quick as well during weekdays.
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May 2024 by THAI CURRY PIZZA
Rip off.. keep add un-known charges...
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April 2024 by Mady
Malana and Joanna were so helpful. They assisted on setting me and my daughter up with new phones. The transition was quick. Customer service was great. They do not accept cash. Parking outside was plenty
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April 2024 by Sherry Lopez
The worse store. I been there there 7 ppl working on, and 2 customers but they do not give us a promptly attention because they said they need to wait for they own waiting list to let them get the next person, but was 7 ppl working and 2 customer, wath is the point to make in US waiting for 45 min each customer??. I totally cancel my account with them, no one deserve this terrible services. They got the worse internet, the wors ppl working on the stores too.
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April 2024 by Julian Rodriguez
I was at this location to return equipment and I went with Francisco and he asked me if I signed in and I told him "no" but I don't see no one else at the shop and he didn't care he walkway
walk away from me
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April 2024 by Angelica Nixon
This is an amazing store! The staff is courteous, knowledgeable, efficient, and professional!! I never dread going in to pay my bill. (I can do it online, but when I'm in the area, I stop by and take care of my bill. ?
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February 2024 by Emma D.
Long wait workers take breaks so much you might as well Bring a picnic Basket with you when you coming her
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February 2024 by Luis Velasquez
Worse customer service, Everytime I've gone in it takes about an hour just to do something in 10min , I couldn't even return equipment because the wait was so long.
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February 2024 by Chris D. Villar
The best and fast internet service
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January 2024 by RINA Q.
I don't have SPECTRUM. I have not had any issues with my provider. Spectrum climbed the pole and now I don't have my service. They were shaking my line that connected to my home violently. Ugh horrible they came to connect someone else and ruined my connection to my FIOS PROVIDER with whom I never had any service interruptions.
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January 2024 by Julius Klein
So dark from the outside you almost think it's closed. Good customer service inside. Very nice and helpful staff.
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January 2024 by Donna P.
Any Spectrum is the most annoying business there is. Wherever you are they come at the oddest hours to knock on your door, after you have told them you do not want to use spectrum. Then they'll come back a week later; somebody new, knocking on your door again or they'll call on the phone. I truly wish there was someway to stop them from doing this. This is the only company that does it!!! / ^
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December 2023 by Victor casas
Rude staff ?
