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December 2023 by Horst Feratu
Don't answer customer E-Mails, so hands off, probably scam site!
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October 2023 by Kian Yong Seow
Got a pair of boots . Fast delivery. Item arrived earlier than expected and was in excellent condition!
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June 2023 by Drexyl
I like to rack it up here. I received a really cool sticker that I'm comfortable repping. The staff is great and helpful. Quality selections.
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April 2023 by Rafael Zuria
Not good. They offered a 10% disc. if you sign to their mailing list but it doesn’t work. Then, I was charged $40 bucks for an express shipping that took the same time that the regular one is supposed to take. Finally they told me that they couldn’t find the item I bought, so they sent something different. As I was in a rush because my baggage were lost by the airline, I had to stock with it.
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April 2023 by Rafael Z.
Not good. They offered a 10% disc. if you sign to their mailing list but it doesn't work. Then, I was charged $40 bucks for an express shipping that took the same time that the regular one is supposed to take. Finally they told me that they couldn't find the item I bought, so they sent something different. As I was in a rush because my baggage were lost by the airline, I had to stock with it.
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April 2023 by Adam K.
My favorite thing in the e-world is to write rave reviews because I feel too often people only want to b**** about bad experiences. Sadly, my experience with this "snake oil salesman" sham "high end" denim company Snake Oil Provisions is a good old fashioned "customer can F right off" type of review. It all started when I purchased a $425 pair of Standard Straight Sulphuric Black 34x30 jeans, my normal size. They were too small, smooshing my balls in a painful vice grip, I couldn't wear them for more than 5-6 minutes. I explained this to Cake, SOP's customer "service" rep, and they kindly let me return them. Except when received back in Los Angeles, Cake told me: "Unfortunately, I will not be able to take these back. These pants have been worn and are not in new condition." My testicles can attest to the fact that this was patently false. Alas, what could I do. Like a true s****** I purchased a second pair of $425 jeans at 36x30 and these fit much better. To break them in, I wore them a total of 6-8 times, mostly inside, and they were starting to feel good, and then the crotch exploded. Out of nowhere, a 3" rip in the front crotch area. I contacted Cake again, providing a picture of the explosion. They replied: "Judging by the fades these are pretty worn in. A blow out is to be expected if you wear them often and hard." These had been worn neither often nor hard, so we at least agreed that this shouldn't have happened, but I didn't appreciate the inference that I was lying (I was not lying!). They suggested I pay to send them back, and if upon inspection SOP could tell I was not lying (I wasn't!), then they'd fix them, but if I was indeed a liar I'd have to also pay to have them shipped back. Since they so clearly intentionally misjudged that first pair's wear and tear, I knew they'd once again say "Yeah you're a lying liar who lied you liar" (I wasn't! I was being truthful the entire time!) and I'd be out the two shipping costs.So I took them to Imogene & Willie here in Nashville who are fixing them now. Not surprisingly, Imogene remarked how lightly-worn the jeans were and how surprised they were they the jeans exploded after such light wear. I asked SOP if they would at least cover the $65 cost of the repair since I'd now spent over $850 on jeans, but obviously they said: "Well it seems you've gone off on your own repair mission. At this point there is nothing I can do for you."The funny thing is there's so much a good company could still yet do for me:1. not consistently call me a liar2. pay for repair3. refund cost of one of the two pairs I bought4. apologize5. send replacement pair6. write me a Shakespearean sonnet7. make me a spokesperson (which I would have to reject, I'm not in the Snake Oil biz)Ah, snake oil. I guess I should not be surprised. After all, a "snake oil salesman" is a generations-old term for a grifter, a fraud, a proponent of a valueless good. Why they would so outwardly acknowledge their true selves is either insanely d*** or devilishly brilliant.Also, before these nightmares, I also bought a friend a $100 gift card to SOP which Cake seems unwilling to refund so I'm really out close to $1,000.The end. Hope you avoid this scam nonsense by going to Imogene & Willie or TJ Maxx.
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March 2023 by Veronica B.
Absolutely love this shop. They have a phenomenal selection of high quality shoes and clothing, and my husband always finds something great here. The staff is also incredibly knowledgeable about the brands they have and can advise about best fits/sizing/options you might not have considered. Thanks for everything, SOP!
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December 2022 by Matt V.
Made my first visit out to SOP in LA just a few days ago, and honestly I don't know what people are talking about on here that they were treated poorly. The staff, I believe it was Miranda and Cake who were helping me, were incredibly welcoming and awesome people. The shop has a killer aesthetic and both Cake and Miranda were incredibly knowledgeable about the product and helped me find a jacket that fit right just for me. It's crazy people are on here complaining about price too. The quality of the products and garments they carry are too notch. Of course it's going to be higher in price. If you're expecting H&M pricing options here, I suggest you do some googling on the brands they stock at SOP. Great experience at SOP and I will definitely be back to shop some more!
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November 2022 by Burton V.
Friendly knowledgeable staff that are helpful when needed and a good selection of Japanese denim. Went in for an exchange that was hassle free and came out with a jacket for myself and one for my kid and a pair of Red Wings for my other kid. If I did have anything negative to say it would be a lack of stickers. I enjoy putting stickers on my machine at work. The lady that works there said they should be getting some in. In all seriousness good place to shop and visit if you know what your shopping for. Do your your research on the brands they carry doing so will help you to understand why the prices are what they are.
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October 2022 by Kam L.
I bought an Alden Indy boot and an Iron Heart shirt from this very boutique store in LA. They were polite and courteous and helped me out. If you are looking for lifetime casual clothing or the best quality in boots/shoes, this is the place in LA. I am from Vancouver, Canada and had the pleasure of visiting them in person. Highly recommended.
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August 2022 by Rusty Wilson
Bought a Laer leather double rider jacket via online. They answered my questions (phone and email) and were very cool to deal with. I cannot stress enough how high quality the product is. Excellent and fits like a glove. Looking forward to more from them!
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August 2022 by Evillincoln
Usually if you're going In here, you already know what you want or are already keen to how expensive all the clothes are. With that said, this staff couldn't be nicer.. that's the thing about the Japanese denim culture; everyone is so damn nice. Everyone always makes you feel welcome. It's just a nice place to spend over $300 for a button up. Can't wait to go back.
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August 2022 by Nick O
Extremely professional, extremely good stock, and allround good folks. Bought a denim jacket and reached out about exchanges and the process was the smoothest I have ever had!
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July 2022 by Derek Woods
Hands down best menswear store in the entire LA area. From great products to great staff, it’s always a pleasure stopping in.
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July 2022 by Nicholas Vilppu
Great for all of your selvedge denim needs and everything associated with it. Super friendly and helpful staff.
