RH Outlet Long Beach is a well-organized and inviting store that offers a wide selection of luxury furniture, lighting, textiles, rugs, bathware, décor, outdoor items, and products for babies, children, and teens. The store features a collection of timeless, updated classics and authentic reproductions, showcasing inspired design and high quality. Customers appreciate the seasonal updates and the partnerships with renowned artisans, which bring fresh ideas and unique products. The outlet provides a smooth shopping experience, with helpful staff and a clean, easy-to-navigate layout. One staff member, Andres, is frequently praised for his excellent customer service and knowledge of the products. He goes above and beyond to assist shoppers, helping them find the finishing touches for their projects. This personalized service makes a significant difference for many customers, adding to their positive experience. While the shopping environment is generally positive, some visits have been affected by busy times, especially on weekends. During these busy periods, wait times can occur, and service may be stretched thin. One customer shared an experience at a nearby restaurant where waitstaff were busy, drinks were poorly mixed, and service was inconsistent. Despite the challenges, the food was appreciated, and the staff's effort was recognized, with tips given in good faith. Additionally, the store’s staff are friendly and attentive outside of the shopping environment. One customer highlighted how a staff member named Chris quickly helped with a last-minute need for sunscreen during a work trip, demonstrating their willingness to assist beyond the usual shopping experience. Overall, RH Outlet Long Beach offers a curated selection of luxury home goods and attentive service, especially from staff like Andres and Chris, making it a popular destination for those seeking quality and style.
We were shopping for a media console and sideboard. Sydney was extremely helpful. Great experience overall!
February 2025
We received excellent customer service from Sidney. She was helpful and caring. Giving us great information on the purchase process. We found some beautiful new RH furniture at a great discount!
December 2024
Favorite place Modern Decor in Los Angeles County 👍🏽👍🏽👍🏽
