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December 2023 by zakk chichester
I went shopping at this store about 1 week ago. I go there for 3 items because no other store carries it. I specifically go to this store because I have b3en diagnosed with heart failure with a severely reduced ejection fraction! t I'm 44 years old and had my mitral valve replaced which r3quirees me to restrict my sodium intake to 1500 mil. a day. What is considered low sodium to others is not low sodium to me. Anyways, I go to the deli counter for freshly cut sandwich meats and cheese that has very little/no added sodium to the deli cuts. This is what happ3ns to people with invisible disabilities ALL THE TIME! AND THIS NEEDS TO STOP. HERE is what I will personalize- I never asked for this diagnosis nor do I want it! I never encountered death until I was diagnosed with my condition. My condition happened to me and I did not cause this to myself because of my lifestyle. A neglected abscessed tooth by a dentist did this and now I have to live with the repercussions for the rest of my life. BTW the dentist still practices here in long beach as you read this. Yet I am penalized for something I did not cause and now live and will die with. That's my perspective and personalization here's what happened:I requested for the low sodium roast beef to be cut by the del8 clerk and his name was very unique but I can't full remember it. He was young and it started with a G and there were other letters obviously which I beli3ve a uivad- I think it went something like this GUIVAD. REGARDLESS it stands out and so did his attitude when dealing with me.... of course this man is appreciated when he works and is not on his phone- he they are having conversations on the phone and what they say makes no sense until they point to there ears which means they are on the phone. Honestly i don't care if you are on your phone but I think your boss' would along with the district and regional managers! Get off your phone and work! Needless I requested for 1lbs of roastbeef the tied and trim- 1lbs of no salt add3d turkey- and 1lbs od the Swiss cheese that has 60 mgs of sodium. That's it not to hard and not too much either. There one one person in front of me and I waited 15 minutes to gather up her order. The minute I ordered he couldn't find what I requested even though it was in the case- he told me I was looking for a fresh one for you. He did that with the other 2 items I requested but he tried to say there weren't anymore and they did not use the display ones. Yeah ok buddy. He went to the back 3 different times looking for 3 fresh blocks of meat and cheese. Ok but he took for3ver each time and the line started quantifying.... at one point he looked up at me and said you know we have these precut in the case right befo4e you come to th3 counter. I looked behind me and no one was there and then he added for future reference.... I had just gotten done apologizing to these two ladies that came in after me and were waiting.Mr G did not confirm nor give me the opti9n how thin or thick I wanted the cheese and meats. Iit took him 30 freaking minutes to cut 1lbs of 3 items I requested the deli to cut.The results- the meat and cheese were so thick I couldn't calculate exactly how many milligrams of sodium I was eating. Next 3 lbs which meant 1 lbs each of the it3ms were reduced to1/2 lbs of items I requested. I almost corr3cted him but my children said it wasn't worth getting upset over and let's just go. My kids witness this all the time with me and they tell me to ignore it.. How do you think that makes them feel the deli clerk is too busy on his phone pretending to work than actually working. Deli clerks are also resp9nsible for communication and how they treat a customer... I was to upset to stop and speak with the manager and waited until I calmed down to write a review. If you're going to shop here avoid Mr. G FROM CUTTING YOUR MEATS. I really hope Ralph's will honor my review and provide a learning experi3nce to him. It's already embarrassing to ask so many questions about t
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December 2023 by Richard Terrell
Just went to the American eye center and it was all good .though naturally just before Xmas the parking lot it,s busy an drivers aren't that cauti6.
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December 2023 by Teddy
While I love the depth of choices in most departments, their coupon system is way too complicated. "USE BY DATE" but then you have to "clip" coupon on their site, which is counterintuitive. I may be older, but I'm pretty confident my computer skills are capable of figuring this out. Sadly, I end up buying double ups to fulfill requirements and end up paying full price cause it was a one-day deal, or I bought the red one instead of blue. The Ralph's on 4th is jammed packed with little gourmet, hard to find, epicurean delights. Whole nutmeg-check, well made nutmeg grater/keeper-check, The French ones are too delicate. Give me the Italian grater with Ferrari-tuned blades. Fun BIG shoe BOX store, But 8 varieties of capers?Bottom line: Vons Pavilion SB.
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November 2023 by Geiselle Stafford
It's a very beautiful well organized store and had a very prominent asian aisle but no pickled ginger. I came into contact with 2 employees to find out about the pickled ginger and both were very helpful.
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October 2023 by Noel
I appreciate this store, and the help I always receive from it's workers! Plus I usually find some pretty sweet deals floating around!
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October 2023 by Harry Meas
A nice location overall! The only issue I have with it compared to other Ralph's locations is that it feels much smaller and tighter than others.
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August 2023 by Dennis A.
Since I've gotten to know some employees here,I really enjoy shopping here,I'm new to the area, and I've had a hard time adjusting after 30 years at same locale in Garden Grove
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July 2023 by Rick Piros
Was impressed. I shopped at Safeway stores for too long I actually enjoyed the quality of Kroger. It was a better shopping experience with preferred product sizes and decent prices. I can't stand it when a business downsize a product thinking the customer won't notice. It wasn't too bad here at Ralph's so I guess I'll start shopping here regularly when I'm in the area.
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July 2023 by Patricia Homan Davila
It's a grocery store nice selection but they do have very few items of most items showing that ourselves are no longer full
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July 2023 by John King
This particular Ralphs is really nice! Clean and well stocked. My only complaint is that the baker has burned the Cinnamon Raisen bagels too many times recently. Other than that... the store is great!
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July 2023 by Elizabeth Solano
My over all experience was good up until u went to leave. I had a few items that I changed my mind about so I went to look for a cashier or a box boy so I could give them the items. (The person that was working the self check out was busy talking to a coworker) As soon as I passed her she immediately said to in a accusing tone "where was I taking HER items?" & Stated I hadn't paid for them. When I went to explain she rudely cut me off. It was not a pleasant exchange of words on her end and she had a very aggressive attitude. And kept stating that I was trying to take her items. I was very embarrassed & couldn't get out of that store fast enough. The next time I went there I saw her again & when she recognized me immediately started treating me differently she became hostile & aggressive all over again.. It was a horrible experience both times. So now when & if I see her I just leave and go to Vons across the street. She scares me.
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July 2023 by Sam Mayberry
It's okay , it's a Ralph's... The best part is a cashier that is still working there . ( She has been there for years , and is very friendly..)The only big negative is that when you Google search a product, and this location says it's in stock .. well , don't beli
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June 2023 by Jeff Braddock
Great staff, awesome selections. For a smaller store, they pack it full of great choices. The cheese and meat area is tight, but so many great varieties.
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June 2023 by Claudia Aguirre
Very clean market really fast lines and friendly staff.i love it am a customer from 1990.
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May 2023 by Lydia perez
Store has the best flowers. Overall well stocked store. It has a great variety of food items.
