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May 2023 by The DMan
I called 5 other shops and they either refused to discuss repairs, said it would take 4 weeks to 6 weeks, or said outright, can't be done. Anthony answered the phone and said bring it in. I did! My Canon G7X was fixed in 10 minutes. Thanks for the great price guys!
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March 2023 by Wanda Russell
So quick and so knowledgeable! They are our go to place for phone and computer screen repair. Fair, fast, reliable.
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May 2022 by Khalilah A.
I got my Beats Pill repaired because it stopped charging. The price for repair was reasonable and the technician was great at communicating with me and letting me know when the repair would be complete. If I have any trouble with any other electronics I will definitely go back to this place.
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October 2021 by Bob Hack
Fixed my ancient combo vcr/dvd player/recorder in one day at a very reasonable price. This place is a hidden gem.
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October 2021 by John Castle
Very inexpensive and QUICK!!! I dropped off a smart TV at 430pm and it was fixed by 4pm the very next day.
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June 2021 by Tina Torrance
Wonderful, honest and trustworthy service at very reasonable rates. I dropped my cell face down on a rough cement sidewalk (without case / cover!) and the screen cracked in a million pieces. I called and was quoted the best rate out of 5 places. The gentleman who helped me, Lu, ordered a new screen, and took time to tape up the broken screen so it wouldn't cut my fingers. Who even does that anymore? I was very impressed. I was still able to use my phone while waiting for the part to ship. When it came in, I got a call and dropped it off and went to lunch. Came back in a couple of hours (that's not how long it look for the phone to be fixed, I just took a longer lunch), and my phone was like NEW again.The store itself can be a bit claustrophobic as it is filled with many TVs waiting to be fixed. That to me just means there are lots of happy customers (including me). Just don't judge a book by its cover, so to speak. If only I could give 100 stars. Highly recommend.
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March 2021 by Jeffrey H.
Excellent TV and electronics repair shop! I would highly recommend this place if you need to have any of your electronics repaired. My LG flatscreen TV broke (LED's went out) and Lu fixed this in just a few days and for a great price. It has been well over two months and my TV works as good as new!
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November 2019 by Ivan R.
I took my sound bar/woofer to get fixed one day, drove there the next day to pick it up, paid $45. Installed it and it didn't work!! I called to let him know I had wasted my time and money driving all the way over there for nothing, he offered to take a look at it again but who has time to drive there again?! I Dont recommend it
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July 2019 by K J
ZERO STARS!!! This guy had my laptop for 10 days, and still wasn't fixed. Then, he lost a piece of my laptop, and the hard drive that was removed. I gave this place the benefit of the doubt, and I shouldn't have. The store is crowded with a bunch of JUNK. I bet he lives on the property in the back. Incompetent, unprofessional, clueless, rude. No need to say more. He did promise that he would order the piece and send it overnight. If I don't receive it, I will be calling the police and filing a theft report. Do NOT give this place your money!!! THIEVES!!
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June 2019 by Karin J.
LIARS, AND THIEVES!!!!! They had my laptop for 10 days and did NOTHING to it. I came to get it, and he lost a piece and my hard drive. Then REFUSED to order the piece he lost. The store is FILTHY, cluttered, and a complete fire hazard. I think the old man lives in the back. I am a strong believer in patronizing local businesses, but I will think twice from now on. He can't handle stress, and completely shuts down if asked a question. Spend your money elsewhere, because this guy is a hack!!!!!
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April 2019 by Joey J.
If it can be fixed, HE can fix it. At first glance it doesn't look all to great and walking In there is a bunch of tvs everywhere and things are not organized at all BUT dont Judge what he cAn do with how this place looks! He has helped me out numerous of times. Fixed the cracked screen on different iPhones and did a great job. Has fixed a blow dryer for my old lady and a curling iron too! I'm tellin ya if it can be fixed this man is the MAN of all mans! So don't hesitate! Also he always tells me if he can't fix it he won't charge me ! Amazingly grateful of this mans presence in my life! Thank you and good night baby!!
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February 2019 by Andy M.
Don't ever go to this place!!! I took my "Sony" phone thinking they can fix Sony products and sure enough they are scammers!!! I took my phone in for a charging port issue. The old man charged me $50.00 bucks and sure enough fixed my issue. 2 months later, the issue came back. I took it back, looked up my number and automatically said with no hesitation, "Your 30 day warranty has expired and you will have to pay full price again." I told him that's was not right. I'm expected to pay full price every 2 months for the b******* repair he made and of course he said yes. This place is a Sham!!! They call themselves a laboratory to trick people in thinking their knowledgeable but sure enough they don't know the head from their a**** The old man even tried to give me a tip and told me to move the charger until I see the lightning bolt and then place it down very slowly and gently. And if the charger moves to move it until I see the lightning bolt again. Such a crappy crappy place. They are not a laboratory. They are poor excuse for a repair shop. They have broken tv's all over the place with parts thrown all around to fool you that they are intelligent, when in reality, they don't know s**** That's why after 2 months, everything is STILL broken. Don't go to this place. I give this place a Big Fat ZERO!!!
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January 2019 by Joe G.
Otometric Labs did a fantastic job from start to finish. Starting with the Yelp questionnaire, it was easy to get the ball rolling. Keep in mind I wasn't in a rush. I just wanted the problem solved. Yuan is very knowledgeable, friendly, and reliable. I brought in a 60" Samsung Smart TV in for a problem with its components. The problem was diagnosed at a very reasonable fee. Yuan called me with an estimate for parts and labor the following week, also very reasonable. The job was done and dusted in two weeks. Yuan had me test it before helping me load it into the back of my car in the rain. The five-year-old TV is good as new (knock on wood) at about one-fourth of the price of a new set. Props to Otometric Labs!
