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“Best AT&T store in the area! Juliana was incredibly helpful and very patient getting me a new phone and transferring my data over. Very knowledgeable team with great customer service, would recommend this AT&T store 10/10”
10:30AM - 6:30PM
4378 Atlantic Ave, Long Beach
Mobile Phone Accessories
“Ace tech is the best phone repair place in town.
Not only did they repair my iPhone but where able to do it ahead of scheduled time. Very nice of them. Definitely will refer friends and family.
Thanks Ace tech.”
10:30AM - 6:30PM
4378 Atlantic Ave, Long Beach
Mobile Phone Accessories
“I went to Tmobile store looking for a pin device to remove the sim card to reinstall to a phone they had sent me. I was a bit shocked when the rep said I would have to buy a phone because that's the only way they get them. Or I can go on Amazon to buy a bundle. I left the store a bit disappointed and thought I would try another place. I ran across ESM and proceeded to ask the gentleman at the counter if they had any. Without hesitation he went to the back and brought one out. When I asked him how much, he said nothing. Might be something simple but i was very grateful. He could have told me to bug off and I wouldn't have blamed him. True customer service and if I lived in area or anywhere in vicinity I would 100% give him my business. Those big corporate stores have forgotten what true customer service is and it's very refreshing to know that it still exists with the local small businesses such as EMS. Thank you very much and if I'm in need of repairs and I am in Southern California, you definitely have my business!”
“I needed to transfer all the data from my old phone to my new one and had no clue what to do. Jason was extraordinarily Patient and explained everything thoroughly While he was doing it.
This will definitely be my go to Verizon store even though it’s not the closest one to my home.”
“Better than authorized Apple repair:
My latest repair was replacing the battery on my iPhone 13. I’ve dropped the phone so much the back screen is pretty cracked, but the battery performance suddenly became unusable. The battery was swelling, lifting the screen off and surely plotting my demise while I slept. Will cleaned up the internal moisture, swapped the battery and now I’m golden again. All for way less money.
1. Options-Will gives you options for original or generic parts and you decide. My 2018 MacBook Air screen was replaced twice (water damage, then dog vomited on screen -__- ). First time at an authorized Apple repair shop and 2nd time here. Will found a better deal on a used authentic replacement and I spent way less money. Ended up being a couple days quicker too.
2. Prices-My iPhone 11Pro Max just straight up died and Will didn’t charge for the diagnostic. Usually that fee goes towards the repair. Any issue that comes up, he’s giving me options and helpful advice on what to do. It’s always a tough cost/benefit analysis to put money towards repair or replace, and his experience on which generation of devices are reliable really helps to make an informed decision.
3. Services Non Apple devices. My PS3 and PS4 have been brought back to life, repaired, cleaned. They had minor issues like caked with dust to critical flaws like motherboard not working due to cracked thermals & soldering. Now I’m going through all my old devices and figuring out what can be salvaged. I’m also beating myself up for throwing away my old open air Sony virtual surround headphones that I now realize could’ve been easily repaired.
To wrap it up: EXCLUDING cockroach infestation (ugh, throw that sh** away) or years of cigarette smoking embalming your devices in carcinogenic amber like a prehistoric mosquito… you should bring your broken, dusty, cracked devices to Custom iPhones and Repairs to give them new life.”
“Went to AT&T today with a minor phone issue and Richard truly turned an annoying inconvenience into a pleasant and productive experience. Not only did he completely fix what was wrong, but he provided me with the tools and knowledge to help in future incidents while showing genuine kindness and hospitality! More people should seriously be like this guy- couldn’t be more pleased!”
“Freddie was really help full I’ve never seen anyone so concerned on their clients needs he is also really patient. He goes above and beyond his responsibility.”
“I love coming to this location they're always willing to help me with any issue i have with my phone! Highly recommend coming to this location every good customer service!”
“Just got off the phone with Steven and his customer service was excellent! I had a problem with my phone and called in and not only did he help me fix but he helped me to keep it from happening again! I didn't know about the 3 finger double tap zoom and I was so confused. Thanks again Steven!”
“Junior and Valentina run the best boost Mobile shop on the planet. If you want service you want to get handled quickly and leave with the right stuff this is the place to go don't listen to anybody else!”
“Came to ATT Lakewood after having issues transferring data ans line from an old phone into a new one. Online help was no good and store where the phone was purchase not helpful either. The rep at this store was knowledgeable, courteous and professio al. I did not have to wait for help and my issue was resolved.”
“Sean made the visit SO enjoyable and positive. I went in to get details about upgrading my iPhone and left with a beautiful new iPhone 15 Pro Max! Sean’s patience and deep knowledge of everything Verizon offers ended up saving me money on my monthly bill. Plus, we’re traveling to the UK tomorrow and he set me up with the perfect international plan including a discount! Thank you Sean and Verizon. I’m a happy customer.”
“I just purchased an upgrade for my son's phone. Kimberly displayed excellent customer service. The store was busy but she was able to greet and accommodate everyone that walked into the store. She was nice enough to ask if she could ring up a monthly payment from a customer that walked in while we were setting up his new plan. The parking lot gets very busy because it's next to a Liquor store. I will definitely come back to this location if further service is needed. Thank you Kimberly!”
“Angel gave the most beautiful customer service, very helpful and courteous.He took his time answering all of my questions.THANK YOU ANGEL.100% BEAUTIFUL ❤️❤️❤️”
“Politely and patiently helpful. Have been a customer for 5 yrs and love the service. Great customer service at this store. Go and see Lisa for a great customer experience and great deals!”
“Great service here and the workers are committed to helping you figure out an issue rather than say "sorry, can't help you". I appreciate the level of service, the worker seemed to know her stuff and provided me with consistent information that I found online. I got what I needed to get done and I deeply appreciate their help.”
10:00 AM - 8:00 PM
515 Pine Ave, Long Beach
Mobile Phone Accessories
“Just got off the phone with Steven and his customer service was excellent! I had a problem with my phone and called in and not only did he help me fix but he helped me to keep it from happening again! I didn't know about the 3 finger double tap zoom and I was so confused. Thanks again Steven!”
“I highly recommend this location. The customer service was unlike anything I have ever experienced! Miranda was so patient and understanding. She was so knowledgeable on everything I had questions about. I will definitely be coming here for all my AT&T needs!”
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“I had the best experience today they were very helpful they gave me very good deals I highly recommend them i was stressed out and came out with a smile on my face”