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“We were greeted with pleasant smile and warm welcome our rep Joshua H. was efficient, informative and helpful with getting our auto loan sorted and handled. We appreciated his friendly but professional approach.”
9AM - 2PM
4001 N Lakewood Blvd #120, Long Beach
Banks
“I had to go in today because I needed to pay rent without an ID, debit card, or phone. Yesenia directed me to the teller who asked my a few identifying questions to be able to get cash, checks, and new debit card. They were very helpful during my excruciating circumstances. I am very grateful for their friendly and solution-oriented customer service staff. Since moving from Wellsfargo for a few years, I've been quite happy with Schoolsfirst as a bank and this location as my primary location.”
“This review is to acknowledge Grace At this los Altos bank. She always delivers, with kindness and and amazing skills to read and care for the customers that frequent LBS at los Altos. She has this ability to understand the needs of others the professional advice, suggestions and comcern she has is very beneficial I stay because of Grace!”
“Thank you so much Mari Andino! She was so sweet and helpful with giving us our auto loan she was looking out for our well being, work with Mari on your auto loan she's the best!!”
“3/19/2024 = 5 Star = We already got the check today and handed it to the Car Dealer , NO Hustle and Good costumer service skill. i do highly recommend this bank to my family and friends .3/8/2024 = 5 Star = So far we had a good experience in this branch , i just had a great offer that can't refuse, i will update my review once we got completed.”
9AM - 2PM
4725 2nd St, Long Beach
Banks
“Thank you so much, Art for all of your help and excellent customer service! You went above and beyond to provide me with options within my best interest and explained everything so throughly. Thank you for your multiple follow ups - I feel so much better about banking with School's First because of your help :)”
“I have been coming to this Southland more often due to frustrations I've had at the Carson location, mainly for deposits or questions and concerns, but I notice it's much more faster here, less frequent errors with the outside machine and the customer service is excellent here at this location.”
“Fantastic service! A truly beautiful building on Pine and always brings me back. The personal service is over and above. From teller to management always welcomed. Got the same service from branch on Anaheim in Long Beach. Very difficult situation again went beyond helping a client and problem resolved. Truly amazing!”
“I've been a Nuvision member for 13 years mostly at the Leisure World branch which is limited on their hours and services. Nuvision opened up a new branch near me in Seal Beach (located in nearby Long Beach) that is really great. It's in the back of the Marketplace Shopping Center across PCH near Trader Joe's from the new Second and PCH mall that opened a few years ago. A little hard to find there but plenty of parking. I was greeted by a delightful young woman named SHIELA NADERPOUR, a banker who showed me around the new high tech ATM teller machine they have there. A person comes on a screen from the HQ to greet and serve you for any request you need above and beyond simple deposits and withdrawals. Sheila was very helpful in getting me a new debit card as I had lost my old card . It only took a few minutes. I highly recommend NuVision and if they hire more people like Shiela, they will continue to be the best around. Nuvision is ultra careful of your online transactions with all the fraud going on these days . They may sometimes cry "fraud" too easily on some websites. Maybe too careful at times, but better over cautious than not. I'm grateful at that due diligence. Thank you NuVision for the new branch!”
“Best banking experience I've had in a long time...Thank you LBS, you're the greatest banking experience I've had in a long time. You've stopped what could have been the biggest disaster that has ever happened to me.”
“They earned my future business and respect by making a wrong right. They made an exception for me when I was given misinformation by someone on the the phone, they did not have to do anything for me, as most places wouldn't have. I recommend them to any and everyone.”
“Jean Muñoz is very helpful and gave me great customer service! Made me feel very welcomed and opened my account fast and quick! Strongly recommend F&M for banking!”
“Carmen who retired was truly helpful to the utmost. I just could not say enough good about her. Sabrina took over the helm and has been outstanding all around. Vladimir whom is definitely in the position he belongs in and can only become the well trained and suited man at the top with the help and support of his fellow Co workers which are all on the same page and could advance into a positive outlook for all customers.”
“I manage a couple small businesses in the area and we have worked with Chase bank for at least as long as I’ve worked for the companies. We handle all our business through this branch and I have to give them a shout out. They are ALWAYS so friendly and accommodating. Even when I make mistakes or cause them more work than necessary, they handle it all with a smile and positive attitude. I don’t even have a personal account through them, but because of their service, I plan to switch my personal account to them.”
“Many years ago, I had a negative experience when I went into one of the branches of F&M Bank to see about a business account. I never went back. Now, while helping out an elderly friend whose account is there, I have had to go to three different branches of the bank. I am overwhelmed by the friendly and cooperative staff. Now, I'm sorry that I did not give them another chance all those years ago. They have such well-trained people, who are generally friendly and personable. That was in the Tustin branch as well as a Long Beach branch and the Lakewood branch. I recommend that you give them a try.”
“This 5 star review is for Olivia.She helped me with an unauthorized charge on my account from Spectrum. Almost $500, so needless to say I was very concerned about this. She helped me file an investigation on this issue and wrote out in great detail to help explain my case. She really seems to know her business and knew how to handle this horrible situation for me. She handle this swiftly and to my complete satisfaction. She also helped with the removing on the charges on my account.I wanted to be sure and let US Banks know what a gem you have with “Olivia” working at this branch.Thank you so much, Olivia. Your work was greatly appreciated and so far very successful!Now for a zero star review… this has nothing to do with any of its employees at this branch!This is an ATM ISSUE…Their ATM machine has taken my money, not once but twice and not giving me credit for the deposit. Apparently this is a common practice at this location. So my advice is DO NOT USE THIS ATM HERE AT 555 Oceans Blvd. It eats your money!!It takes weeks to get your money back. And the ATM is in control by a third party so it’s very time consuming to get this resolved.Be warned people. Do NOT use this ATM!!!”
“Account creation successful. They explained things kindly and slowly. Usually, I make a reservation through the Chase Bank website, but I just went there and succeeded with great luck.”
“We have been with LBFCU for 4+ decades now. Great people and a great place to keep your funds. It's like a family business. Everyone there knows you by name”
“Professional and always helpful staff. They go out of their way to take care of us. We have banked there for years. I will add a photo when I go in. I know their not perfect but give grace when you can, everyone needs it. I know I need grace.”
“I came to US Bank to refinance my auto loan and thankfully it was a really easy process. The bank manager Hebe was super helpful and knowledgeable and made the process a breeze. I brought my toddler into the branch and she had enough trinkets and toys to keep him occupied during the appointment lol. She created a new account for me, showed me how to use the mobile app and taught me how to register with Zelle to make my car payments easier. ALSO-- she reduced my car note by $70/month and lowered tf out of my interest rate, so I'm definitely happy with that. Would definitely recommend”
“Cynthia was very helpful with my simple transaction. She had great sayings at her teller booth like "Sometimes you may forget that you're awesome, so this is your reminder".”
“U.S. Bank is awesome. Unlike the thiefs from banks like wells fargo (I had personal and business accounts with them) US bank has really shined through. I've been a loyal customer for well over a decade, and for good reason. Amazing bankers, personalize care (just being a normal citizen) this is the bank you want your money in. Just to be transparent, I always banked at the branch on Woodruff and carson in the Vons. Amazing service. Shootout to Maria! But now my closest branch is this location. No issue with withdrawing some cash, professional and quick service. Not sure about the negative reviews.”
“Cynthia was very helpful with my simple transaction. She had great sayings at her teller booth like "Sometimes you may forget that you're awesome, so this is your reminder".”
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“it’s a good bank. been here for decades. when you have them print a new debit card at the branch, make sure you double check they didn’t butcher your name on the card. especially when you live an hour away ?”