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November 2024 by David Meredith
Unprofessional and Intimidating Service Manager
I recently had a very unpleasant experience at BMW Motorrad Long Beach. The service manager, Jeff Whitmer, was extremely aggressive and intimidating during a phone call, voice mail message, and on my subsequent visit. Such behavior is completely unacceptable, especially from a reputable brand like BMW. I would strongly advise against bringing your motorcycle here. They lost a customer for life with me.
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October 2024 by Rodrigo Cubedo
Incredibly difficult working with the service team. They were quite inflexible, unable to provide explanations when asked for more details. It's a shame, cause I'm now going to have another shop to service the bike.
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August 2024 by John Burckhard
Superlative service! The parts team got me taken care of efficiently, and enthusiastically. Highly reccomend
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July 2024 by Trucker’s Eye
Don’t ever buy used motorcycle without getting any maintenance report even check the oil if it’s new or not
They lied to me, they didn’t do any maintenance to bike, I got it like I was buying it from original owner as it is
No oil or filter changed and there was a leak at the shaft
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June 2024 by Hoorad Farjamfar
This location has always been my favorite BMW dealership.
I like spending time among this team
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June 2024 by Chris Hicks
Dealership manager Hemat and sales associate Bishoy we very professional and we’re great to negotiate with.
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April 2024 by Luis P.
Thank you Michael!!! Dreams do come true. I bought the bike. It was a little faulty at first but they took care of it. Definitely plan on getting another bike from them soon
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March 2024 by John Cox
GREAT buying experience! I had my eye on a bike here starting early November 2023, and for a myriad of my own reasons wasn't able to actually buy it until the end of January 2024. Greg in sales was AWESOME during this whole time! He answered all my questions, and stayed in contact without ANY pressure or hassle at any point. When I was finally ready to purchase, he went out of his way to help me get a deal that really worked well for me, and he made the whole process smooth and easy. I couldn't have asked for a better experience from start to finish. I'm THRILLED with my new bike, probably even more so thanks to all of Greg's help. When I wear this bike out and am looking for another, I'm calling Greg at Long Beach BMW Motorcycles first. :)
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March 2024 by Mr. Barrios (Mr. Barrios)
Excellent service
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February 2024 by CJ
Pulled up into this place looking for another place went inside clean Motorcycle place don’t have much to say. They sell bikes if you’re interested in them.
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February 2024 by Michel K.
Staff was fast and efficient! Was able to solve my exchange. I was in and out with in 30 mins
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February 2024 by Drazen Canjuga
So I purchased a 2023 s1000xr floor model for a very good price from a gentleman by the name Greg Silverman, he's a super helpful guy straightforward and very easy to work with. He gave me a fantastic deal and I would highly recommend him to anyone who's interested in buying a the ultimate motorcycle machine, also the parts department is very knowledgeable and helpful when purchasing any other gear
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January 2024 by Owen Balduf
Best BMW Motorcycle dealer in the country!!
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November 2023 by Bill Reitz
A helpful crew in a beautiful showroom with a lot of choices.
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November 2023 by Kevin Johnson
Unprofessional, short, and rude receptionist who transferred me to service for my question where the advisor pointed me in the wrong direction and I had to call another dealer for my question. Won’t be seeking help from this dealer any time soon.
