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January 2024 by Warrior Koa Anuenue
Larson Jewelers is simply terrific—unmatchable—for two main reasons: 1) in terms of Tungsten ring offerings (NO ONE else seems to do 20mm Tungsten rings! [!]); AND, 2) not ONLY in customer service, but, in CUSTOMER SATISFACTION! Other places say “we’re not happy unless you are”; well, Larson is essentially the only merchant, online or otherwise, thaf has PROVED all that to me! Highly HIGHLY recommend Larson Jewelers! And I have bought a number of rings from them! MAHALO, LARSON JEWELERS! Will be back to buy more! Mahalo Hannah AND EVERYONE at Larson!!
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December 2023 by Brittany Young
My husband loves his ring. The ring turns a slight blue in certain sunlight which was a surprise and we love it. The service was top notch. I got the wrong size ring and I was able to exchange it and keep engraving and only paid $5 for shipping. I can’t say enough great things about the products and service here.
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December 2023 by Debra Barker
Customer service is great, I bought a ring back in 2020 the quality of the ring is great. I also had it engraved and it came out wonderful. My ring is going in for some maintenance and the process was super smooth. Great company
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November 2023 by Kris
I've ordered from Larson's several times and they've been very helpful and responsive. The jewelry is beautiful! I will continue to buy from them.
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November 2023 by Christina Eckert
Excellent customer service with rapid reply to inquiries. Very courteous correspondence handled with extreme care. Highly recommended jeweler, and company, very beautiful rings.
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October 2023 by Scicily Slone
Love this company, they were so nuce and helpful went i ordered the wrong size! Fast shipping and even faster to get the new ring! ❤️ beautiful rings to choose from I had such a hard time choosing my hubby's ring!
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October 2023 by Heather R
Absolutely OUTSTANDING customer service and support. Genuinely care about you having a positive experience. Honestly haven’t had this level of customer service from a store.. in years. Thank you to your awesome customer service team :D and I’ll definitely be shopping here again.
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October 2023 by Nick Thompson
The people are Larson are fantastic and are always helpful if you need any assistance! They made exchanging my ring for a different size an incredibly easy process and reassured me that my needs will be met. 10/10 service!
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August 2023 by Rene Macias
The quality of their rings is second to none. I've purchased the Tungsten and they are indestructible. Customer service is also top notch. Will buy again. ?
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July 2023 by Brendan S
Ordered a ring similar to one I bought from another website. Other website's customer service was complete trash and didn't give me an update for over a week. Someone at Larson Jewelers reached back out to me within 10 mins. Night and day comparison between Larson and the other trash company I ordered from. Ring was engraved and shipped the same day I ordered after I told them that the other company put me in a time crunch. Ring arrived exactly 2 days after I ordered with FedEx 2 day shipping. No BS waiting times between the company and shipper. Highly recommend Larson to anyone ordering online. Reliable, understanding, and helpful customer service.
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July 2023 by Alana Morgan
I hardly review places but I knew I had to write one for this. I bought my fiancés wedding band off their website and it came really quickly and was exactly as I imagined it to me. I picked the wrong size and was worried I wasn’t going to be able to get an exchange before our wedding. Their customer service is stellar! They were able to give me an even exchange within just a few days. Thank you so much !
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July 2023 by Casandra A
I ordered my fiancé a ring , the ring was too big and Larson was so good with customer service! They guide me and support me throughout this whole process, they get back to you super quick! My fiancé loved his ring and it’s very good quality! Engraving was speechless and meaningful! Larson is taking care of resizing my fiancés ring and they are super sweet! I will be purchasing more from this company! Thank you Larson!
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May 2023 by Michelle Dinnocenzo
Received the wedding band for my fiance and it's perfect. Customer service is excellent! Brandi, Jason and Vince are great! I hope I got there names right! Very quick to send me another size when size was too small. Was cutting it close to wedding day and they calmed me down and sent another one very quickly. Love them! Thank you larsons
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May 2023 by jason lowery
They had run out of a clearance priced ring I really wanted…. Once I found out I thought a refund was the only voice. The ring I wanted would have been impossible to find anywhere else. Instead they replaced with a ring that cost 4-5 times the amount of the regular first ring with no extra charge!!!! More then great customer service!!!
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May 2023 by Alan H.
Came here to see wood inlay men's wedding band in person. Since I am considering getting a wood inlay wedding band but have no idea about them.I also made an appointment to visit the showroom the morning of and it was apparent that they don't have many visitors since the showroom was used more so of a stocking room. Brandy was so helpful and patient with me for all the questions that I had. She allowed to try on multiple band widths and ring sizes. By the end of the appointment I knew what I wanted but unfortunately they couldn't provide the ring in the features and style I wanted. I did leave there feeling like a pro with the guidance I received!
