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March 2024 by Brittany C.
Great fast service. William Pettus Thank You for being so kind excellent customer service!! Also they explained everything to me . I'm a loyal customer an will continue my business here .
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March 2024 by Gadiel M.
Great customer service as always, professional, courteous and they value their customers. Definitely recommend this to anyone with car needs.
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February 2024 by Chekib Basti
My experience at Jiffy Lube was not good. I had a coupon for $54.99, but it was my first time there, and the process took over an hour and a half– an excruciating wait. To make matters worse, when it was finally done, I had to pay an extra $11.42 on top of my voucher then they changed the break fluid for 140 $ and they like to charge me for the air filter 69 $ they exaggerated for the prices, and they don’t respect my English they don’t have any patience with me he ask my wife to explain to me instead I don’t take it personal but it’s disrespectful
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February 2024 by Jesus C.
The gentleman's in this location were really helpful. I was treated as a friend and the service I was provided was perfect. I will for sure return.
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February 2024 by Mounique Gameros-Perez Silva
David greeted me in the driveway with a smile & pleasant attitude. Once inside he explained the oil change process & even told me about their waiting room amenities; restroom, coffee, free Wi-Fi. That was something that no other mechanic & Jiffy Lube has ever done. David kept me up to date with my oil change process as there was a slight issue with my vehicles "cap". My visit rook longer than expected but his updates definitely made this a pleasant experience. He's a great "Ambassador of First Impressions", "Mechanic" & "Host".
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January 2024 by Denise Altamirano
Very friendly and attentive staff. Speedy and good service.
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January 2024 by Robert T.
I have been to several jiffy lubes, this one was a very nice one. They offered coffee while you wait, the service was fast and the have reasonable rates for oil change. Not all places charge the same. Good place to come have your oil change and perhaps more.
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January 2024 by Colin Van Deusen
Upsell upsell upsell.Second time sold synthetic blend when I asked for synthetic.Gets you back in sooner for more upsell. Was told on last vehicle that I should bleed my brake line but did it on the previous service.Was recommended to change new wipers and an air filter that was recently changed.Brought vehicles there for years.Done. No more.There is the right thing, there is the wrong thing, there is knowing the difference between the two... and then there is doing the right thing!Epic fail on integrity. All at the expense of future business.Good Luck! You're gonna need it if this is how the business practice has evolved.
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January 2024 by Randall Colvin
Service was Good.Offered additional services that made sense.Technicians were informed and focused.
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January 2024 by alicia f.
Customer service is spot on! They communicate right up front what to expect. The manager knows how to run the shop. The employees look like they enjoy working there. Most importantly they UNDER PROMISE and OVER DELIVER! They were quick, cleaned my windows, and vacuumed my floors
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December 2023 by Walter L.
DRIVE AWAY!!! FIND ANOTHER SHOP!!! Went in for a quick oil change, came out with a broken oil sensor. As I always do, I went to get my oil chance at Jiffy Lube. Unfortunately it wasn't my usual location since I was running errands in the other side of town. I thought they would all be the same but, I was wrong. As I drove away, my oil sensor light was on. I thought maybe it would reset, but it didn't. I returned the following day to see what the issue was. They took the vehicle in. After a few minutes a rep came out and said the oil gauge sensor had broken and presented me a $200+ quote to fix it. Kinda suspect if you ask me.
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December 2023 by elnur mehdizada
So lazy, so bad service. Waited over 2 hours for just oil change. Guys just walking around
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November 2023 by Ryusuke
Waited 2 hours for just an oil change…. Yes after a holiday but I’ve never waited this long at any other place.
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November 2023 by Josie B.
WORST JIFFY LUBE I HAVE EVER BEEN TO!!!! I just sat & waited for 45 minutes to be helped!! THREE different employees asked me what I was there for & I told ALL THREE of them I needed my L headlight changed. NONE of them checked it, just said they'll be right back! THREE EMPLOYEES ASKED ME!!! I waited for 45 minutes for someone to come bang on my headlight then tell me they can't fix it cause it's hard to get to & the mechanic is on lunch!! So not one of you three that asked me could have done this to begin with?!?! WORST CUSTOMER SERVICE EVER!! DO NOT GO TO THIS LOCATION! They don't care about your time. No consideration! I am so upset I just waited 45 minutes BEFORE WORK for them to carelessly tell me they can't do it for me after banging on my headlight! Horrible services. If I could rate a negative star I would!!!
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November 2023 by Dina A.
Customer service is very poor. While I was in the waiting room, the employee was being rude to a customer that was waiting for his car to get done. They had given him an incorrect estimation of how long the car was going to take. The customer politely and respectfully walked over to speak to the employee as oppose to the employee who chose to speak so rudely to him in front of everyone in the waiting room making us feel uncomfortable. My friend went in for an oil change and we walked right out and asked them to no longer provide the service as we don't support businesses who treat their customers poorly and with a lack of professionalism