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March 2024 by Ernest Flagg
Good fair business.
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February 2024 by Niko Yan
byers be aware those guys are not responsible for any parts they are selling most listings on ebay doesnt match actual stuff they have and customer service is really horrible trying to make fool of you like you dont understand anything like they do, better choose any from other jdm companies few miles away from that place
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December 2023 by Menchung Wong
I’m from Orlando Florida purchase an engine from jdm motors. They work with me in find the right engine with great compression. They did their part by sending pics and pics of engine with the compression showing. Jdm import also gave me 30 days warranty which was great. ?. Also the shipping from Cali to Florida was right on time. This company was excellent with their service. Thank you
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July 2023 by Inibrasium the first
Their guys lied to be about what needed to be swaped off of the American motor. Which caused me double the time to install it and caused me to underquote the job. Originally they said just the intake, so as I'm looking at swaping it, it clearly needs the wiring harness swaped over and they said oh yeah that too. So then I swap that over and a hand full of sensors need to be swaped. So no big deal I did that. Go to plug in the coils to find they also needed to be swaped over only to find out it needs the valve covers swaped out too. Get it In the car only to find out it needed the flex plate swapped so I had to pull it again. I was not happy. And they could have prevented all this by either saying they didn't know, or telling me the truth that all that stuff needed to be swapedEDIT: the motor they sold me burns more then 3 quarts per oil change and is supposedly low miles. Stay away, they are not honest. I'd accept a return but they don't care.
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July 2023 by Cesar M
Picked up engine for an 06 Acura TL, guys there were helpful
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February 2023 by Ed Juelian
I honestly don't think they have one good motor in the whole store.
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February 2023 by gabriel carbajal
Great service great prices and always good quality parts
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November 2022 by Tomas Morgan
Summary: Ordered a motor and transmission. the motor was great, the transmission was defective. JDM LB agreed to take back the transmission and cover shipping if I ordered a new transmission from them. then they went back on their word, refunded me 70% of what I paid, and made me dispose of the transmission myself. Customer service was friendly enough, but literally every time I tried to call and talk to someone, they asked me “Can you call back in 15 minutes?”, making the process take 10x longer than it should have.Full review: I ordered a k24a motor and transmission, and the motor was great. The transmission, however, was throwing a code. my mechanic worked with their service technicians who verified that the transmission was in fact faulty. They told me that they require the customer to pay for return shipping in the case of a bad component, but since i was purchasing another transmission from them they reluctantly agreed to cover return shipping.I order a new transmission for $895, and waited a little over a week. I called back because I hadn’t heard anything, and they told me (after I called THEM) that they actually didn’t have another transmission to send me. They refunded me the cost of that transmission and told me they would still cover return shipping.After I found a quality transmission elsewhere, they decided that they didn’t actually want the transmission back, but told me they would still be charging $200 for return shipping, and told me that I would have to dispose of the old transmission myself.Overall, I would avoid these guys. there are a dozen JDM distributors in California, and the process of working with the Long Beach location felt like they didn’t really care about the customer, they nickel and dimed me at every turn, and then the communication was horrible. I had to repeat myself every time I called, and nobody seemed to know what was going on, especially after things went sideways.
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October 2022 by petey HSA
all though there were a few negative reviews, i had an overall good experience. bought a transmission at a good price, shipped quick. sent to wrong place at first but they fixed it. very friendly customer service. would recommend and will be buying from jdm motor import again.
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October 2022 by Tomas M.
Summary: Ordered a motor and transmission. the motor was great, the transmission was defective. JDM LB agreed to take back the transmission and cover shipping if I ordered a new transmission from them. then they went back on their word, refunded me 70% of what I paid, and made me dispose of the transmission myself. Customer service was friendly enough, but literally every time I tried to call and talk to someone, they asked me "Can you call back in 15 minutes?", making the process take 10x longer than it should have. Full review: I ordered a k24a motor and transmission, and the motor was great. The transmission, however, was throwing a code. my mechanic worked with their service technicians who verified that the transmission was in fact faulty. They told me that they require the customer to pay for return shipping in the case of a bad component, but since i was purchasing another transmission from them they reluctantly agreed to cover return shipping.I order a new transmission for $895, and waited a little over a week. I called back because I hadn't heard anything, and they told me (after I called THEM) that they actually didn't have another transmission to send me. They refunded me the cost of that transmission and told me they would still cover return shipping.After I found a quality transmission elsewhere, they decided that they didn't actually want the transmission back, but told me they would still be charging $200 for return shipping, and told me that I would have to dispose of the old transmission myself. Overall, I would avoid these guys. there are a dozen JDM distributors in California, and the process of working with the Long Beach location felt like they didn't really care about the customer, and then the communication, once things went sideways, was poor.
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September 2022 by LDynamicLight7
Bought a JDM ej205 for my WRX. Was on a truck the next day, and in Denver within 3.Swap went smoothly, engine was clean and runs strong.They did well by me, and that's all I can attest to.
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September 2022 by Eddie E.
I'm not usually one to come on yelp and write reviews, but these dudes screwed me out of $100, so I gotta warn other people. Nice guys but they run an incredibly unorganized shop. I checked in with them twice, via email and phone to verify that they had the parts I need. Both times they told me that everything was good to go and that they allowed local pick-ups, so I rented a U-haul and made my way out to them. When I arrived they had no idea what I was talking about and didn't have the parts that they mentioned online or via phone. They kept on putting it off on some dude that wasn't working that day.Can you get good parts for these dudes? I'm sure, but I personally don't have the time or resources to be wasting on these guys' poor bookkeeping. I'd triple-check everything via phone and email if you intend to buy from them
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August 2022 by Ryan G.
Save your money & go somewhere else! I bought a transmission for my Honda from these guys. Had it sent to my mechanic and the transmission was s**** When switching gears it grinds & lags to switch gears. I asked for an exchange or even a little discount on a new transmission. They said no I had to buy a whole new one from them! What kind of customer service is this. This is very stressful on my life I need my car for work everyday.
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July 2022 by SEAN C
Like the other 1 star reviews, they have poor customer service. Agreed on a price of a transmission, called back 2 hours later to set up a local delivery and right before its supposed to go out they wanted a 40% increase in price? Talk about bait and switch, nothing but a waste of time!
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June 2022 by Sergio vidal vidal
They sold me a bad transmission that pull hard on its first shift bad place to buy parts and the transmission had signs of been damaged by fires ? very bad
