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August 2024 by Georgiana L.
If I could give 0 stars I would. We needed a new microwave and the store manager sold us one that was too large for the space and required additional installation costs in order to cut the space. It’s now installed and still needs a custom order piece which we must purchase to finish the job and we must have installed. If we had known in advance what our options and difficulties were, we would not have spent $2200 for a microwave. Horrible, expensive, and not completed yet. Never will go to Howard’s again. Photo shows unfinished space between microwave and stove that we must now buy a custom order piece of steeliness steel cover.
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July 2024 by Kathleen Bohn
Eric has helped us before when purchasing appliances for rentals. He was great this time as well.
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July 2024 by Aida Estrada
Our salesperson Dongsun Chu was fantastic. He did everything he could to get us our refrigerator and keeping us in the loop as to how soon we could get our appliance.
I definitely will purchase any appliances in the future with Howard's.
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July 2024 by jojo severino
Its our second time buying from howard's never got us disappointed!! Thank you
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June 2024 by Joan MacKnight
We came looking for a microwave that had been on order from another store for 3 months. Craig showed us the sample in the store. We ordered it and it was delivered the next day right when they said it would be delivered. Howards is the place to buy your appliances.
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June 2024 by David Mardesich
We purchased a gas dryer from Craig Bolton at Howards in Long Beach, CA. Greg is knowledgeable in the various aspects of all the products he sells and was so helpful in what met our needs.
David & Maureen Mardesich
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May 2024 by Dana Kruse
Technicians who delivered were great and machines work good so far.
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May 2024 by Pat Smith
got what i was looking for with the right detentions and color.
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May 2024 by Judith Bailey
Easy, excellent customer service!
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May 2024 by Cheryl Hall
Excellent survive and very professional
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May 2024 by Brad DeJongh
Already knew what I wanted. Ordering and delivery set up as well as delivery were great!
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April 2024 by Tony Duni
Bought a dishwasher and dryer and had a good experience with the in-store purchase part of the transaction. The installers are third-party and would not do the installation without including a new gas shut-off valve that was not part of the contract. Fine, but they charged $95 for the $5 part on top of the installation fee and refused to negotiate. Be careful.
Here's a photo of my new $95 valve
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April 2024 by Patti Welker
Richard Stevens was very professional, knowledgeable, and helpful
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January 2024 by Kirk Miller
I wish that the rest of the retail world worked like the team at Howard's...in-depth product knowledge, diligent in meeting your needs, going above and beyond to find exactly what you're looking for and even rolling up their sleeves to help load our new appliances...we could not have asked for better overall service and support - special thanks to John at the LB location on PCH!
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January 2024 by Philip Osterlind
Very helpful to get the right appliance, and to touch it up on installation.....Very good