Gorjana - 2nd & PCH is a beautiful store that offers a wide range of dainty jewelry pieces, including necklaces, rings, and other accessories. Customers appreciate the store's attractive appearance and the helpfulness of its staff, who often take the time to assist with questions and help customers find the right pieces. Many visitors have had positive experiences, describing staff members as knowledgeable, friendly, and patient, especially when helping with jewelry selection and replacements. The store is known for standing behind its jewelry quality, offering guarantees to replace or fix tarnished pieces, which builds customer loyalty. Customers value the variety of jewelry, from costume to fine pieces, allowing them to enjoy trends and travel without worry about losing valuable items. However, some reviews mention that customer service could improve, noting that staff members sometimes seem inexperienced or distracted, possibly due to store size or staff structure. Despite this, many customers have expressed strong loyalty and satisfaction, especially those who have been long-time shoppers, appreciating the brand’s commitment to quality and customer care. The store also carries candles and other accessories, which customers find appealing, though some consider the prices a bit high. Overall, Gorjana - 2nd & PCH is a popular spot for minimal, layered jewelry and thoughtful gift options, with staff efforts generally appreciated and the jewelry collection highly recommended for those seeking stylish, delicate pieces.
Came in to the store looking for a gift for a friend and was immediately greeted with the kindest and sweetest girls ever! Had such a good experience getting the perfect gift for my friend, and all of their pieces are gorgeous. I would highly recommend both this location and the brand for any jewelry purchases in your future!
January 2026
I had a great experience at this location and would definitely return. I came in with a broken bracelet and Susie, Berenice, and Alexa serviced me and replaced my broken bracelet. I’d absolutely recommend this location and will be back!
December 2025
Love this location, girls are very helpful and friendly!