-
March 2024 by Jillian W.
I really appreciate Fernando for being honest. People always try to get over on women, and after being quoted a pretty high number at another Tire shop near downtown, I decided to look around. I'd gone to the original shop for a patch, was told they couldn't patch my tire and I needed a new one, but oh btw, you should replace them all so a full set is 1200. So going from a patch to 1200 was a no. I DID buy one tire at the place in downtown, but left. A few days later I went to TC and Fernando gave me an honest quote, that was hundreds of dollars cheaper, explaining that I did need new tires but still had life if I so chose to drive them, and suggested at least replacing the remaining rear tire for balance purposes. The honesty was enough to have me move forward with the remaining tires, again hundreds of dollars cheaper.
-
March 2024 by Isabel N.
I had a nail in my tire and had called ahead before coming to this location. When I called ahead, I was put on hold twice and talked to 2 different people who said that I would be able to come in and get a patch done. Once I had arrived, I had asked again about getting a patch and was told that the shop was waiting on their supplier for a shipment of patches. I was confused since I had called ahead and then was told that there was no phone call. I had confirmed with the employee that I did in fact call Tire Choice Auto Service Center. Anyways, the employee looked at my tire and said that my tires were bald and that he wasn't going to put a patch on a bald tire. He said that I should a new set. I declined and said I just wanted the nail removed from my tire and I just wanted a patch. He declined the service and said that I should buy a new set. I left. I know that my tires were not bald because I just got a tire rotation and I know I would've been told to buy a new set then. Would just not recommend coming here
-
January 2024 by Gahna Pak
Don't go here. Whatever price you get online is not gonna be what you pay here, and if you scheduled an Amazon tire installation service here good luck getting them to actually do the service. They'll try to make you cancel that and pay them their own rates which are $$$$$$$ and they'll lie and cheat you out of your money
-
January 2024 by Michelle R.
Stopped in to get my low tire pressure checked. Pressure was good and they thought it was a sensor. Asked again if they saw any nails, and sure enough there was one upon second inspection. Offered to do a patch at no charge. Fixed up the patch and was on my way. Spent less than an hour in the shop. Will keep this place in mind if I'm in the area and in need again.
-
December 2023 by Gt P.
Terrible place. I got an Amazon tire installation service scheduled here but when I arrived they gave fake reasons why they couldn't do the service, but give them another $75 and they claimed they could. A bait and switch, never schedule a tire installation here online.
-
December 2023 by elizete Shawki
I visited this business before Thanksgiving for oil change and maintenance work.The staff was very helpful and courteous, and the service was prompt, friendly and efficient.They didn’t try to sell me unnecessary work or, were, in any way pitching sales!Thank you!I will return again!
-
December 2023 by Louie Hernandez
This morning I had my RC300 wheels alignment the service was outstanding and the service manager Fernando helped me out with other questions I had about my car. I will be back in the future for tires service needs. Thanks Fernando.
-
November 2023 by Brittany Guerrero
Very quick service at a moderate price! I dropped it off for a tire patch and it was ready to be picked up in an hour. Not to mention it was a Sunday! Definitely would come back for my tire needs, they were also very friendly inside which added to a great experience.
-
November 2023 by Winter White
The front desk person wasn’t knowledgeable about any of the financing programs and didn’t offer it when I clearly advised that I couldn’t afford the 850 it would cost to pay for my tires. I called your financing company and they were even worse. Also didn’t like that a ride couldn’t be given when I’m spending close to $1,000 on your business!
-
October 2023 by Maya Kochiyama Lee
Excellent service! Friendly and helpful staff! Will be back if I need anything else done.
-
September 2023 by Stephanie Navarro
PLEASE DONT GO THEY SCAM !!!!My tire pop and I went in to get a new tire . The guy kept telling me to get all 4 new tires I kept telling him that I’ll do 3 because my other tire has been changed not that long ago but he kept insisting to change all 4 ! He priced me 950$$$!!! I said I was going to speak to someone otp , I stepped out and when I walk back inside he said that my tires are on a “special deal” and he was going to discount me 50$ off each tire . I said no and i went somewhere else !! You guys should go to (Guadalajara tire) they priced me lower than 200$ to change all 3 tires great great service!!
-
September 2023 by V A
I brought in my vehicle for a scheduled appointment for an oil change and tire alignment and rotation.Employee jasom was extremely polite and helpful.However, I waited in the lobby area for my vehicle maintenance to be completed.The air conditioner In the waiting area was not working it was easily over 87 degrees inside the waiting area I was sweating excessively and it was extremely hot waiting for my vehicle I also noticed employee was extremely sweaty and looked over heated inside. There is also no dispenser for drinks for customers to help hydrate while waiting in the extreme heat for my vehicle to be servicedThe company should really look into fixing the AC unit in the building.CALIFORNIA OSHA Indoor temperature should not exceed 82 Degrrees when employees and or customers are present this is part of the heat illness prevention regulationI had additional work that needed to be completed on my vehicle today but I did not proceed with any additional repairs or maintenance than what I waited for due to how hot it was in lobby
-
September 2023 by Consuelo M.
Excellent Customer service!!!! Went in yesterday for info and to get a quote. MR. JASON BROWN Great shout out to you brother. Your expertise really impressed me, not only that but it is hard to find a Man of his word. That handles business and does what he says he will. I appreciated your service and sincerely Thank you. Alfredo
-
August 2023 by Astrid Mahmouzian
Staff is friendly and is very helpful. Service was quick! Great experience!
-
April 2023 by San Sh
Took my Lincoln to them for brake pad replacement. A bit hesitant to allow any repair outside of dealership. The service center and manager Fernando was excellent. He took time inspecting the condition of brakes, identified no replacement is needed and explained how to maintain till fully worn out. Can't expect a better service.
