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April 2024 by Julie B
I was shipping something for work. Ryan was very helpful. He showed me how to get text updates from fed ex.
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January 2024 by Jesusita B.
Half the fruit has mold. Get some fucking cashiers. Their self check out machines would not let me buy 2 damn cucumbers and locked half the damn computers with no one around to help. I should have walked away without paying.
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January 2024 by b p.
This is for the bakery. I am SO upset beyond words, I'm trying not to be but they ruined my surprise for my roommate's birthday. I specifically ordered a Green, pink, and blue cake to match a Killer Klowns from Outer Space cake topper I got. I found a cake on their site, 8" green polka dot cake, and when I went to pick it up today, the cake was white, pink and blue. The thing looked like a gender reveal cake - which I'm HIGHLY sensitive to considering my roommate is a trans woman, and I don't want her to see her birthday cake as a gender reveal or the fact that the cake is in trans flag colors.When I told the baker this, he said I should have come inside in person to place the order. I'M A BUSY PERSON, there was an option to order one online so I ORDERED ONE ONLINE expecting to get WHAT I ORDERED. Why even make that an option if I have to be there physically in person to tell you how to make it?I had to ASK them for a solution because my cake is not at all how I wanted, and their solution was for me to pick out a premade cake which I didn't want to do because none of them fit the theme and they weren't the flavors I specifically chose. Their other solution was to give me a half off discount and to let me leave with a gender reveal cake. Considering today is my friends birthday, and I scheduled the pickup after work before her party, I had to get the stupid gender reveal cake and pay for it.I'm infuriated by this being their decision and the mistake they made that shouldn't have even been a mistake in the first place. Where was "green" lost in translation on the 8" GREEN polka dot cake and why? And why was there such a lack of empathy and understanding when I brought up the fact that they ruined such an integral part of a birthday.UPDATE: we cut into it and even the inside is wrong. I ordered a marble cake. It was chocolate on the bottom and white on top. I AM SO ANGRY. I put in this order a WEEK ago. How did they mess this up so bad and make it worse by lack of customer service and understanding? Do not order your cakes here. Especially for someone you love and care about.
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December 2023 by Michael N.
This is the worst Vons due to the simple fact that the African American security guard is a fake, and accused my two daughters and my girlfriends son of stealing THEIR OWN personal bicycles!I've had two terrible interactions with this fake guard who stands at a podium by the front door with his cell phone taped to it so he could watch videos instead of keeping the store and patrons safe.The first instance was last month when I went to use the restroom, I asked him for the code since he was right near it. (Watching videos on his phone) He said "just push it" so I "just pushed it" and guess what... It wouldn't open, so I asked him for the code and he goes "bro just push the door" he came and tried it and guess what? It wouldn't open. He then enters the code and let's me in. Second terrible and god awful situation happened lastnight 12/22/23- THIS IS THE TOPPING of the cake.I went to run an errand so my two daughters (ages 13 and 14) and girlfriends son (age 16) rode their bicycles to Vons to pick up some snacks, they were chaining up their bikes between planet fitness and Vons when the VONS security guard came out of the store YELLING and causing a scene saying "you're stealing!!!! You're stealing!!!!! Put that back!!!!!" My daughters tried telling him it was their bikes but with his loud yelling tone/demeanor he was causing a scene that they got scared and rode away as fast as they could. While they were panicking and riding away he was yelling "COME BACK, COME BACK!!!" They rushed home and we're shaking expecting the police to come knocking on the door.My girlfriend and I decided to go confront the security guard with our kids in tow and the security guard claimed he said [calmly] "don't park there someone will steal it". What a load of crap. That was clearly a lie, why would he care if someone would steal it and be yelling from vons all the way down the breezeway?This was SO dangers because of the state of panic they could have gotten hit by a car in the parking lot or on their ride home due to them trying to get away from this unhinged and unstable security guard YELLING at them. What a disgusting and fake security guard. VONS, find better security that is more professional, we will all be finding another grocery store to go to until this is rectified.
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December 2023 by Dartanyo V.
Excellent store - the deli crew is awsome and all the services are excellent , the security guard with glasses is a great guy he always helps out and is very friendly . Need more security people like him .
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December 2023 by Jacob D.
I've shopped here to grab a couple of items that I needed but not full fledged grocery shopping. Prices are expensive, store is pretty well stocked, but could use a remodel.
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December 2023 by Yadira Medina
FedEx is located inside Vons, and an employee has to scan your package, but they ignore you and make you in the long lines. They don't give you a receipt or tell you anything.
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October 2023 by Rhonda F.
In between clients and need a quick snack though I try Vons because it was close. California Sunrise Roll was fresh with a special sauce and delicious. The Chef Special Roll was again fresh combination crab meat, onion sprinkles on one, then a spicy roll, regular roll all incredibly good . I will be back , fresh fried chicken, salads and much more.
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September 2023 by Savannah A.
The Broadway location in Long Beach, just got done getting a much needed, revamping. What was once the favorite stop for your local shirtless, homeless, mentally unstable, barefoot loon... whom the security would antagonize and demean as they followed them around the store, mocking them, or calling them names. Making a spectacle of themselves and only, fanning the flames in a most unprofessional way.. (albeit the norm for any metropolitan area location)Thankfully corporate came in and did a sweep of the place, hiring/ firing employees, management, security, and the like. Rearranged the shelves, and made it a much more family friendly place. Therefore. Yes now I will recommend it.
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August 2023 by Denise S.
This review is for the floral department in Vons on 600 Broadway in Alamitos Beach, Long Beach. I have purchased flowers there several times and have never been disappointed! I went this week with limited funds but needed something great for a Special Occasion. Janine helped me, and the word "AMAZING" does not even describe how helpful and knowledgeable she was. I gave her the amount I had to spend. She gave me several options, all great! I went with the pink roses with baby breath and changed the wrap to brown! She explained how beautifully they opened up and how great they would smell. She was correct on both!!! We have had them for four days, and My Partner sent me another "Thank You" text this morning telling me how beautiful they are!! Thank you so much, Janine!!! As long as you are at Vons in the floral department, I will not go anywhere else. .........The Roses are five days old in this picture and smell amazing!!!
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June 2023 by Erica T.
So I came here out of convenience cause I needed some ensure-drink as a prop (hospital set). I ran in and asked a gentleman on a blue bottom up shirt (who was stocking merchandise) if he could tell me where they were. With a wonderful smile and a great attitude he told me were they where. I stopped shopping here cause the store was showing careless signs and the employees seemed overworked and unhappy. Thanks to this interaction, I am coming back....staying away from the deli area tho #nightmares lol
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April 2023 by Rob A.
It's always neat, clean, and fully stocked, and all products are displayed in that pleasing-to-the-eye style where the colors and patterns of products are uniform and placed in straight lines. I find excellent and friendly help from the bakery and fresh food station staff. Check-out is easy and parking is a breeze.
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January 2023 by C Armistead
Inside the Vons grocery store, they have a small UNLOCKED cabinet that routinely fills up so they can't accept packages at that point
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November 2022 by Kati H.
Had delivery and ordered sugar free items to have them replaced with full sugar. Sugar free Powerade got regular, buttered popcorn got kettle corn and small cottage cheese got a giant container. It's the worst and it was supposed to be free delivery got charged. I am rethinking even shopping there anymore.
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November 2022 by Kim R.
This Vons is close and convenient to my house. It's a good, quick stop-in if I just need a couple of items. I like it when they have their $5 Friday deals as well as the Just 4 U deals. It's a good way to save extra money.
