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April 2024 by LAs Qtst
Really nice staff, good music, clean and spacious.
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February 2024 by Marcell Ryles
Best place to get any hair style you want. The ladies there are extremely professional. I'm there at least once a month. Neisha is great. My hair always looks fly when I leave. There's a Barber there as well. And the atmosphere is explosive, happy celebrating vibes.
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January 2024 by thehoneycomb coil
??❌I had a such and inconvenient experience here.
I found @yannaonthebraids via Instagram and loved the look of her work. She overslept and stood me up on my appointment. I drove a little under an hour to be on time to a 9am appointment, that did not include any hair care (shampoo or conditioner).Only to be notified 15 minutes past the appointment time that she overslept her alarm.
When I asked around what time she could make it to the shop she said 2.5 hours later at 11:30 and that her sister just asked her for a ride so could I also wait for her to do that too.??. The thing about a braid service is that it is usually time consuming. So to unexpectedly start 2.5 hours LATER really inconveniences the client. Making it impossible to keep any other plans that may have been set later.
She offered to take half off of the price for me to come the next day, which I did not have available. I asked if I waited until 11:30 for her to arrive if I could get the same discount for the wait, she said no and that she would only take some off.??
I asked for my deposit back. She then let me know I would have to wait for 30 minutes for her to get dressed and go deposit money in the bank. I paid my deposit in Cashapp which we agreed she would send the refund back into. It took her an hour and a half to return the deposit and she sent it into Apple Cash which I did not have. So I also had to set up Apple Cash to recieve the deposit back.
This was my only day off for the week. No other braiders were available last minute safe day to do the same quality work I had scheduled for. I have been GREATLY INCONVENIENCED. I have to now do my own hair which is going to take me triple the time to do compared to sitting for an appointment with someone.
I’m so disappointed in everything about this experience, she didn’t even have the decency to send the deposit back into the app which she received it!
This is the type of experience that gives all braiders a bad name. Someone who does not take responsibility for showing up, being prompt, or professional. What a let down. If I owned this shop I would NEVER want to be associated with a braider like this.❌❌❌❌❌
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December 2023 by Thehoneycomb C.
I had a such and inconvenient experience here. I found @yannaonthebraids via Instagram and loved the look of her work. She overslept and stood me up on my appointment. I drove a little under an hour to be on time to a 9am appointment, that did not include any hair care (shampoo or conditioner).Only to be notified 15 minutes past the appointment time that she overslept her alarm. When I asked around what time she could make it to the shop she said 2.5 hours later at 11:30 and that her sister just asked her for a ride so could I also wait for her to do that too.. The thing about a braid service is that it is usually time consuming. So to unexpectedly start 2.5 hours LATER really inconveniences the client. Making it impossible to keep any other plans that may have been set later. She offered to take half off of the price for me to come the next day, which I did not have available. I asked if I waited until 11:30 for her to arrive if I could get the same discount for the wait, she said no and that she would only take some off. I asked for my deposit back. She then let me know I would have to wait for 30 minutes for her to get dressed and go deposit money in the bank. I paid my deposit in Cashapp which we agreed she would send the refund back into. It took her an hour and a half to return the deposit and she sent it into Apple Cash which I did not have. So I also had to set up Apple Cash to recieve the deposit back. This was my only day off for the week. No other braiders were available last minute same day to do the same quality work I had scheduled for. I have been GREATLY INCONVENIENCED. I have to now do my own hair which is going to take me triple the time to do compared to sitting for an appointment with someone. I'm so disappointed in everything about this experience, she didn't even have the decency to send the deposit back into the app which she received it! This is the type of experience that gives all braiders a bad name. Someone who does not take responsibility for showing up, being prompt, or professional. What a let down. If I owned this shop I would NEVER want to be associated with a braider like this.
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December 2023 by Joey S.
Today I took my daughter to Expression Hair Lounge. This was the first time she has ever gone to a beauty salon. The setup and vibe of the lounge was absolutely beautiful. Immediately she was excited. From start to finish, our hair stylist Nece, was extremely friendly and knowledgeable. She explained everything she was doing and gave fantastic advice for the upkeep of my daughter's hair. The final results of my daughter's hair was breathtaking. I didn't even know her hair could be so flowly and silky. No more dead and damaged hair. I will DEFINITELY be returning with my daughter and for myself for that matter. Thank you so much Nece for an amazing experience. I'll be seeing you soon! Happy New Client...
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December 2023 by Marvin Arnwine
Great people friendly and I got my hair retwisted with a fresh shave for the low ?
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June 2023 by Blaccwood SoWaaavy
Very professional atmosphere with great customer service.
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May 2023 by A M.
Just had a immensely unprofessional experience with @hairdonebyyanna A friend referred me to her so I thought I was in good hands. I reached out to her letting her know I was getting ready to book my appointment and initially she was responsive with confirming that this was her number. And we touched very briefly on the style I wanted. After that I asked if I was confirmed for my appointment date and I did not receive a response, and this was after my deposit was sent. On her website it's protocol for customers to receive the address right after the deposit is made. But I did not receive it. The next day goes by I ask her again if I'm confirmed, NO RESPONSE but I see her posting on her insta story which at this point annoys me. You were responsive when you were eager to get the deposit but I'm a paying customer that has questions and now you're ghost??? I also attempt calling her which results in the phone hanging up. So I do a refund request through cashapp because at this point I'm feeling scammed. I also reach out to my friend who gets his hair done by her, and he said that she's extremely bad with communication and even sent him to the wrong location before and his drive is not close, Neither is mine. I'm coming from Lancaster all the way to Long Beach for a service, you would think instead of posting on IG she would take literally 2 seconds out of her day to confirm my appointment and answer other questions I had. Today which is Monday she FINALLY responds confirming my appointment but not acknowledging any of the other texts that I've sent, not even an apology. I hate to say it but the incompetence when it comes to black people and doing business is off the charts. I planned on going to her every month because I liked her work which would have been alot of money in her pocket. But her lack of responsiveness and professionalism was a turn off. I understand how non stop it is for hairstylist but if you're that BUSY hire an assistant to get back to customers that have questions. There's NEVER an excuse for BAD service. Below I attached the convo and her page. lol
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March 2023 by Arvis Ford
So relaxing, with a very clean environment and atmosphere. Sweetest personalities and caring attentive professionals.
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February 2023 by Q
I got my hair done by Mona . Let me tell you fast and efficient . Chill with a great personality, very Friendly .. definitely will be back and I'm going to be sending people .. thanks again Mona ?
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February 2023 by Trina Elizabeth
Katrina has been my braider for years and grew my hair out! Clean, professional, and an amazing vibe!! 10/10 recommend!Services: Braids
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February 2023 by Yolanda “Amour” Outlaw
I wanna give a quick Shout Out to “Mona”! She did an amazing job on my loc’s and my hairstyle is popping! Thank you again!Services: Hairstyling
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February 2023 by Candance Foster
Years ago and ready to come again they have been A one from day one very professional and wonderful service.
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December 2022 by Classie X.
First and last time going in there. I called in to see if there was someone that can do my hair. A lady called me later that day and we briefly talked about what I wanted done. Made an appt and I came in a few mins early and Ofcourse she was doing someone else's hair. I tried being very patient but she started being rough and heavy handed. I spent a few hours in there and realized after I left I would never go back. The lady that did my hair did not clean or sanitize any equipment. The brush she used on my hair was filled with product which means they use the same edge brush on everyone's hair which is so unsanitary! Yuck! The lady was eating in between doing my hair which was so unprofessional and also while waiting for my hair to dry she was doing another lady's hair. I like to be fair even though the service was not good so I still tipped her because of her time but she never said thank you and I realized that's just how they are in there, entitled and unprofessional . And frankly she didn't deserve my tip. Lesson learned to not reward Mediocre service! Overall, don't think this is a professional salon. And the lady who did my hair was not that great, she didn't have the gentle touch that some people have. Just rough and aggressive. Won't be back.
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September 2022 by Tori H.
I called the Salon because I was in desperate need, my hair was really damage and needed some TLC. Niecy took me as a walk in about 30mins later, wash, shampoo'd, & condition'd me up. She gave me a good trim (my ends needed it bad). After the trim, I realized I didn't like how thin my hair looked. Niecy applied tracks in for me for thickness. It was definitely what my hair needed. I appreciate her taking the extra time (last minute) to bring my hair back to life! Definitely recommend
