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November 2024 by Emilio Ramirez
False advertisement. On their website the Old-Pal is marked 30% THC INDICA but it's actually 24.55% THC HYBRID. SMH. it's happened more than once.
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November 2024 by Cruz dé Loa
Love this place especially cause they stay open late.. lots to choose from.
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October 2024 by R Villegas
Very good place nice sweet staff very knowledgeable
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October 2024 by capybara capybara
Yeahhh, this was a miss for me. I live in the area so I tried this place out rather than driving to Santa Ana for my usual spot. I did some online perusing before coming in to shop the prices within my budget before payday. I had an idea of what I wanted but didn’t place an order online because I wanted to see what was in store and to talk to someone about suggestions. The budtender I got was just awful… Not helpful in the slightest. She started arguing about the online price of what I showed her and said it was priced different in store, and that online it was showing with a FTD attached already. Okay… so… can I not use my FTD in store to make it the same price??? She said no because i applied it already online. HOW would I have done that when I didn’t have an account made or my info attached? Nor did I check out with it? I was just looking on the website lol. Then she was like “I had to go in and manually apply the discount for you” the total was still more in store than what it would’ve been if I bought it online… without a FTD. It does not make sense. She was so unfriendly and unhelpful, she was not about to get more of my money in a tip. And I recommend just shopping online, skip the bs.
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October 2024 by Christian Thompson
Waited 6 hours for my order I placed on their website directly called twice asking for a ETA at the 3 hour mark and the 5 hour mark then they mark the order as declined after waiting 6 hours for their order. Never received such terrible customer service.
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October 2024 by john doe
Customer support was a joke. There’s some girl with an attitude, laughing like something was funny, absolutely rude. Talked to another male, he was understanding and polite. Whoever that entitled girl was on the phone should be taken off customer support.
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October 2024 by Carlos Parga
I just want to let the WORLD know, and also this little section of North Long Beach and Paramount . THERE IS A REAL HONEST, CARING ,LEGIT STAFF THAT IS HONEST AND ACTUALLY CARES ENOUGH TO GO OUT OF THEIR WAY for a guy who hasn't caught a break anywhere lately.
Yeah me I messed up , my fault they could have took advantage of me but instead I got a phone call not once not twice but three times letting me know that I accidentally left my credit card and insurance card on the counter . It's obvious, I MUST have just been overwhelmed and sidetracked with all the killer info I was receiving from that lovely buddtender. I guess I was so stoked on my killer deal that I got from kushagram I just stormed out the door couldn't wait to get stoned only to later find out I couldn't find my credit card or insurance card. So when I got the message that I had left it along with my insurance card,and that it would be waiting for me whenever I was ready to pick it up. Well it just gave me a sigh of relief and I'm glad that there are people in the world like the staff at KUSHAGRAM SO I'M LETTING THEM KNOW AND ALL OF YOU THAT I WILL BE SUPPORiTING MY LOCAL DISPENSARY for the rest of my days loud and proud. Kusha Graham in Long Beach is A cut above so let it be known...
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October 2024 by C Notes
Ordered 3 cartridges finished one and went to open my other ones and they were empty had this happen 3 different times and they wouldn’t replace or refund they just took my money.DO NOT SPEND YOUR MONEY HERE!!!
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October 2024 by Kenneth Dubois
Don't know what's going on with this place but I've been using them for close to 4 years I've had no problems until lately. Seems to be a constant problem where I can't load the menu or they're not delivering to my area all of a sudden and has been more than once. No big deal dime a dozen plenty of other places who would love to take $1,000 a month from me which I will give them. I will not be ordering from Kush gram again
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October 2024 by Chris Snell
Like the other reviews, been using them for about 4 years and like overnight they have fallen off a cliff. Really bad communication, awkward drivers and it feels like really poor management. Had to cancel two orders in the last 24 hours due to issues with the ordering system or hours long ETA’s. Sad but I may have to start looking somewhere else if they won’t fix this problem. I’ve recommend countless people use this service which makes this so disappointing.
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October 2024 by Brian Saints
Good service
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October 2024 by Leonard Hardaway
The workers are professional and Great Customer Service!!!
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October 2024 by A B
Terrible dispensary. Sold me empty boxes! No cartridges! Customer service was a joke lady was rude and raising her voice! They wouldn’t not replace products bc of 3 day policy!
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September 2024 by Jacob Rose
I've had knockoff product given to me at least 3 times at this place. Beware they'll give you a couple real products and put fake ones in real packaging. I feel like this place used to not be like this maybe I was just lucky or didn't notice before. They need to be investigated
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September 2024 by james neal
Worst service ever was blacklisted for no reason. After taking two buses and getting there they said I can order online which is $50 minimum after going through security check and everything and sitting there and I asked why they said a budtender complained about me being rude when I usually tip every time and who is rude in a weed shop the vibe was always good until today I thought I was going to jail. I was not spend a penny at this business or any of their locations ever again
