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January 2023 by Adrienne Kern
I rate this Enterprise #1 in price, customer service, cleanliness of vehicles, and overall positive experience. I've rented a truck to tow my trailer forbusiness twice now and I've had one of the best customer experiences ever both times! I reserved the truck online the day prior to pickup. It's free to reserve and you don't need to enter your credit cardinformation. The price was the lowest I found. Others don't compare and most companies don't offer so many rental vehicle options.I received a phone call from the Enterprise rep a couple of hours prior to pickup time to confirm booking. When I arrived I was greeted by a young lady at front desk who was so friendly! The check in process was simple and fast. I was in and out in 15min. The vehicle was immaculate. I left my vehicle in their secured lot overnight without issue. Drop off was just as quick and easy as the check in process. The manager, Alejandro is very professional and kind! I can see why the team there is so friendly and chill because they have a great leader.I will always choose Enterprise for my business rental needs. Thank you to the entire team for making my challenging days better with your kindness.
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January 2023 by Jessica Watson (Psychomelon)
Great place to rent a truck. Alejandro locked me all the way through how to work the liftgate and where to put diesel fuel in it because I have not driven a diesel.
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August 2022 by Gabriel Leon
Great service, good prices
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May 2022 by George Munoz
Friendly staff and helped me from start to end
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November 2021 by Moses -
I love this place, Ashley, Ronald and Alex are very proffesional And always take care of me At 1st I thought I walked into a Modeling agency lol These guys get a 5 star
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September 2021 by Angelee S
Rented my first car with a debit card. Got where I’m going and back safety. It was so much fun driving it and returning it felt like a breakup. The employees are very friendly and helpful! I highly recommend having coverage on it just in case if anything happens you won’t get charged for it! They do take $300 when you first rent it but return it back into your account when the car is return. I highly recommend this place!!! I will be coming back again!
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July 2021 by Angelee Siegfried
Rented my first car with a debit card. Got where I’m going and back safety. It was so much fun driving it and returning it felt like a breakup. The employees are very friendly and helpful! I highly recommend having coverage on it just in case if anything happens you won’t get charged for it! They do take $300 when you first rent it but return it back into your account when the car is return. I highly recommend this place!!! I will be coming back again!
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July 2021 by George Harper
The place is clean and fresh good people.
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June 2021 by keithe wilson
Great staff . Very helpful
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June 2021 by kara fitzpatrick
Best service ever!!!
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May 2021 by Ted M.
Five stars service. I recommend them with I rented 24' truck for one day on Saturday at 9am. And I was pleased by how fast they tried to get me the truck I needed and out. They are open 9-12 on Saturday and let me do after hours return so I was charged for just one day. Good experience overall, also beautiful staff working here.
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May 2021 by Ryan S.
So the truck I got was nice n clean, but they put Armor All on EVERYTHING. I mean, floorboard, PEDALS, steering wheel, everything in the cab was slippery. Had to use towels to wipe down the floor and especially the pedals so I'd be safe on the road. 26 ft truck has a very underpowered engine. I work in commercial truck repair and this was the saddest little rig to drive. Customer service upfront was good, but its once I had to call roadside assistance.....I dont recall a rep asking if I wanted it (if they did I wouldnt have turned down the 5 dollar charge) Anyways, so I call Roadside, woman looks up my info and says "ok cool, you are covered and therefore WILL NOT BE CHARGED FOR THE TOW. Get picked up, they're directed to drop the truck off at a place who does ZERO REPAIRS to anything. And that morning I realized there actually was nothing wrong with the engine so I called a buddy back at my work and he was 100% confident I was right and we went on our way. Cut to the conclusion, I return the vehicle and Branch Manager Alex tells me that my tow bill will be sent out at a later date where my card will be charged. I explained what his companies employee told me (keep in mind I (NEVER) authorized or agreed to pay for a tow....that my tow was covered..so he ignores that fact and says let's wait n see. So yup, here's the $655 charge (typical cost for heavy duty local tows) and I call Alex who recalled our convo and says "theres nothing I can do about it....you'll have to just dispute the charge with your creditor"....so basically just a useless manager with no actual authority? Or he lied and just doesnt give a damn. So let's hope Discover gets their hands on the phone recording where an Enterprise Rep tells me its FREE and gets this bs charge off my statement. Because then the Cherry location is stuck flipping the bill for dropping the truck in a dead end alley filled with junkies at 3am. Thanks for nothing folks, specially you Alex
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April 2021 by timothy darlington
These guys are very professional.
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March 2021 by Michael Christensen
So far we will see if it's still that good when I turn in the truck I rented. But love it a 2021 Dodge Ram 3500 4X4 Dually had less then 900 miles on it. Still Brand Newbie it's close to 1500 miles.
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March 2021 by Frank Chavez
I reserved a truck at another location and was told it would have a trailer hitch unfortunately it did not. Nobody else had any trucks except for this location which is 40 minutes from my house. I spoke to Chris told him My situation and he immediately made sure that I was taken care of he held the last truck for me even though He could’ve rented it. He is man of his words he turn a bad situation into a good one I highly recommend this location and everybody there they are super nice guys Chris, Ronald,Cedric I dealt with with Chris but they are all really nice guy and go the extra mile for their clients. Anyone of them will take care off your needs. I wish all stores had this kind of customer service. This is my new location for truck rentals I don’t care if it’s 40 minutes from my house it’s well worth the drive for this kind of customer service and to deal with really nice people I can’t praise them enough. So if you need to rent a truck go and see theses guys. Thank you Chris for the awesome experience.
